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ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.
Key job responsibilities
- Troubleshoot Issues
- When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
- Contribute to Product Development
- Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
- Assist Users
- This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
- Prepare Technical Documentation
- Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
- Suggest Improvements
- Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency
Basic Skills & Qualifications
- 1-5 years of relevant experience.
- Should be familiar with Database tools (such as excel or MySQL)
- Should be familiar with Industry-specific tools (such as programming languages)
- Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)
Skills that will help you build a success story with us
- Problem Solving skills.
- Technical expertise
- Customer Service
- Attention to detail
- Multitasking
Locations: Bangalore
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
The Opportunity
We have a new opportunity as part of our newly developed Events & Experiences team at Extramarks Education- India's leading education tech company.
A position based out of the head office in Noida, we are looking for a Marketing Manager- Events with experience marketing large scale events, IPs across lifestyle and entertainment events.
In a hands-on role, our ideal candidate is a great communicator and collaborator, can plan and execute effective event marketing strategies focusing on result-driven metrics, lead multiple events, are solutions-focused, and know the country's events landscape. If creating quality consumer engagement strategies and driving audience metrics sounds like your thing, we'd love to hear from you.
Who are you?
As a person, you are organized, thorough, and not afraid to get your hands dirty. Driven and confident, you are a good listener and can communicate effectively across organizational levels, external partners, and the team. You want to get the job done but not at the cost of quality and substance. Collaborative and easy-going, you have a strong work ethic with a penchant to mentor and inspire your team.
The Role
You will play a key role in creating, shaping, executing, and managing event marketing strategies across our events calendar.
- Bring exceptional people and project management skills driving multiple initiatives across our events calendar.
- Solutions-focused, you bring quantitative, analytical, and problem-solving skills to draw insights from metrics, recommendations from the analysis and present marketing plans/solutions to internal & external stakeholders.
- Understand brand values, objectives, and goals to devise well-articulated communication across requirements and recommendations.
- Collaborate and work in sync with support teams across the organization to bring alive marketing plans.
- Establish marketing goals and key KPI's for event marketing initiatives across events
- Manage and foster media partnerships and key relationships to derive maximum media value and brand awareness across events.
Responsibilities
- Conceptualize and execute campaigns, including budgets, for events across the events calendar, including partnered events
- Work with the consumer insights team to understand consumer feedback and engagement pre and post events to customize solutions for event and consumer segments.
- Track, monitor, and analyse metrics across business units and HO level, working closely with the digital marketing team.
- Be up to date and well-versed in marketing trends across digital and offline channels, industry news, talent, and collaborators and have bankable standing relationships with industry professionals, vendors, and agencies.
- Work closely with event management and sales teams to create an event marketing plan that includes media deliverables for partners wherever needed.
- Create timely feedback reports on data and consumer engagement post events
- Manage and mentor a team of marketing executives working across events.
Professional & Educational Qualifications
- 7+ years of experience in event marketing and execution, ideally with an agency or with a brand with an in-house events team
- Ability to analyse data to drive conclusions and form recommendations and solutions
- Excellent communication, presentation, and analytical skills.
- Experience having managed a team as well as lead other internal stakeholders in managing small to large events. Work cross-functional, building trust, and fostering collaboration.
- Very organized, detail-oriented, and a strong problem-solver
- Graduate/Post Graduate Degree
- Travel, as required.


- Need to develop the new script using Perl & Python
- Need to analyse the existing script and do new changes
- Need to interact with QA team, Deployment team
- Need to interact with in-house and external customers
- Need to interact with internal team members for integrated development
- Need to have good communication skills within the team members
Skills required:
- Need to have experience in developing projects using PERL and Python
- Familiarity in Unix/Linux development environments and tools including
- scripting and process management
- Need to have experience in database(Mysql) concepts
- Need to have a experience in Elastic Search
- Have a knowledge in Git,Svn commands
- Need to have experience in implementing OOPS concepts
- Need to have a experience in XML functionality (read,create.,etc)
- Have a knowledge in creating a csv,xlsx files, json format
- Need to have a experience in PDF Functionality & FTP,SFTP Modules
- Need experience in unit testing
- Develop best practices to ensure coding efficiency and quality
- Experience in test driven development and Agile methodologies
Preference of Educational background:
- B.E
Preference of Professional background:
- Experience in handling modules
- Experience in PERL,Python,Mysql,Linux,Elastic search,Xml,PDF,FTP functionality
PRIMARY RESPONSIBILITIES :-
- Designing Websites with responsive layouts.
- Designing Mobile Apps.
- UX Flow Designing for App & Web Apps.
- Co-ordination with client and get the best creative outcome in terms of design.
- Able to design digital media artworks for social media, websites, print media.
- Responsible for creative development across our app, website, social media, user communications, digital ads and offline marketing channels.
- Ideation and execution, understanding client requirement / brief, designing, and delivering creative projects from conceptualization to final execution. ·
- Think creatively and out of the box and develop new design concepts, graphics and layouts independently.
- Take a lead role in managing the design and creative elements of products for website and app.
- Managing graphic designs from conception to deliver
REQUIREMENTS :-
- 4+ years design experience, preferably in an interactive agency.
- Advanced command of standard design and layout applications (Adobe XD, Figma, Photoshop, Illustrator.).
- Strong time-management skills and ability to prioritize.
- Experience working to meet team-based project outcome.
- You are a strong team player who can collaborate effectively with different stakeholders.

- Architect, build and maintain excellent React Native applications with clean code.
- Implement pixel perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party API's.
- Write unit and integration tests.
- Release applications to the Apple and Google Play stores.
- Work with native modules when required.
- Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.


Skills and Expectations
We are looking for terrific JavaScriptFull Stack Engineers who can contribute in all the aspects ofan applicationdevelopment.You will be primarily working with the product team of ORMAE so we expect you to lead with a vision.
•Strong experience in building smooth UI/UX workflows to satisfy the business requirements.
•Should be familiar with logging and monitoring tools like Loki/EFK, Prometheus, Sentry, Grafana.
•Strong knowledge in NodeJS, Functionalprogramming, SDLC (Software development Life cycle). Should be able to write both synchronous and asynchronous code using NodeJS.
•Must be proficient in GIT.
•Experience is creating CI/CD pipelines.
•Experience with working on Linux based servers.
•Should have experience with both SQL and NoSQL databases.Experience with in-memory databases like Redis is a plus.
•Should have Angular and Reactknowledge. Experience with web workers and building drag-drop web interfaces is a bonus and calls for extra points.
•Shouldbe able to designa database schema for any given problem statement
.•Hands on experience in developing serverless architecture is a must.
•Knowledge in deployment using Docker, Docker Swarm, Kubernetesand how containerized applications work is a must.
•Experience in dealing with third party API’s.

You will be responsible to ensure seamless user interaction with our products and aim to enhance this on a daily basis. Our tightly knit engineering team works on a wide range of cutting-edge products. If you know what it takes to build magical user experiences and consider performance to be the key feature of your app, this is definitely the right place for you.
POSITION RESPONSIBILITIES:
-
→ Developing new user facing features using ReactJS
-
→ Building reusable components and frontend libraries for future use
-
→ Translating UI/UX design wireframes into high quality code that will produce visual elements
of the application
-
→ Optimizing components for maximum performance across a vast array of web capable
devices and browsers
-
→ Create unit, scenario, integration sanity test etc. if required
-
→ Write documentation for your code
-
→ Understanding the nature of asynchronous programming and its quirks and workarounds
Understanding differences between multiple delivery platforms, such as mobile vs. desktop,
and optimizing output to match the specific platform
-
→ Understanding fundamental design principles behind a scalable application
MUST HAVE:
-
Proficient in HTML, CSS, Javascript (ES6 or above) including DOM manipulation and Object Oriented Javascript
-
Strong command in ReactJS / Redux
-
Knowledge of different performance optimisation techniques
-
Knowledge of handling asynchronous behaviour using Redux Saga/Thunk
-
Knowledge of using RESTful APIs with error handling
-
Fundamental knowledge of a better user experience
-
Familiarity with code versioning tools GIT
-
Good problem-solving skills
GOOD TO HAVE:
-
Familiarity with different design patterns and functional programming
-
Experience in any open source project
-
Experience with any CSS frameworks such as Semantic UI/Bootstrap/Material UI



Experience with developing native Applications for Android and iOS using Xcode, Objective C, Cocoa , iPhone SDK ,Android Studio and Android SDK.
- Hands on Experience with any mobile hybrid framework.
- Independently drive the design and development of mobile application project.
- Conceptualize and design Mobile applications based on need.
- Should have knowledge of Java, Objective C, Swift, GPS, SQLlite, Xcode IDE, iPhone UIKit framework.
- The coder should be well versed with using web services, Interface, Builder & Debugging tools, Google map kits, multitasking.
- Candidate must have independently designed and developed mobile applications
- Knowledge on App publishing process to Stores
- Familiarity with Push notifications, Payment Gateway Integrations, In-app purchases
- Proficient with API request and JSON Handling
- Expert and proficient in clean code best practices.
- Strong analytical and troubleshooting skills.
- Design and build advanced applications for the mobile platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

