Social Media & Community Manager

About Infinx

A unique player in the U.S. revenue cycle market, Infinx combines the best of AI software with qualified domain experts in human intelligence (HI)to deliver a robust, end-to-end solution to our customers. Established in 2011, Infinx has grown rapidly to serve more than 100 customers, including some of the largest hospitals, radiology and imaging centers, and diagnostic labs in the United States. Our offices in Mumbai and Bangalore build the products that serve these customers.

Roles & Responsibilities

Who are we looking for?

We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.

As an integral member of the Product team at Infinx, you will be bestowed with the responsibility to ensure product line success. In this role, you will work with the Product Team to shape the direction of Infinx’s Revenue Cycle and Patient Access products that establishes us as a SaaS leader in a highly competitive and rapidly changing healthcare market. Apply your expertise to build products for healthcare providers so that they focus more time on doing what they do best: provide patient care.

How will you lead?

• Liaise with the Product Leadership to prioritize initiatives for scrum teams; define outcomes for sprints and releases
• Work closely with the product engineering team to drive product requirements and ensure the timely release of products and solutions, managing the complete life cycle of products/modules you are responsible for
• Build, groom, and prioritize the backlog based on KPI/data-driven decision-making; value data over opinions
• Drive product releases against committed features and functionalities through feature prioritization and trade-off decision-making with product engineering
• Act like an owner for the success of your product and ensure that product decisions are based on strong logical rigor and in-depth analysis
• Monitor industry trends and evangelize new offerings and solutions with the leadership team; combine tactical roadmaps and requirements with strategic goals
• Collaborate cross-functionally with developers, account leads, operations, and customer success to coordinate releases and deliver high market-acceptance products

What’s our ideal candidate?

• A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
• 3-5 years of product management experience; development experience is a plus
• Familiar with the agile development framework and SDLC; experience with JIRA or other development tracking tools is a plus
• Experience in Analytics and Data-driven decision-making and tools is highly desirable
• Basic exposure to key technologies/products like SQL, Python, AWS, etc. is desirable
• Experience with SaaS/ PaaS products, ETL technologies or data warehouses is a plus
• Exposure to US Healthcare/ Health IT environment is a plus
• Work experience in a startup would be a plus
• Ability to work across geographies and time zones
• Creative, resourceful, detail-oriented, highly organized, and hands-on Strong problem-solving and analytical skills
• Comfortable with a fast-paced, always-on, highly ambiguous environment

What we're looking for
We are looking to hire a smart product manager who is passionate about taking up ideas and bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with founders. You will also collaborate with marketing and growth teams to ensure that word gets out to people and they get to see what you are building

Responsibilities
Work with founders to define product strategy and roadmap
Prioritise and plan features for development. Come up with prioritisation framework suited to company needs and balancing impact vs effort
Build strong customer empathy and incorporate same while working with UX and Design teams
Convert ideas to prototypes and demonstrate them to the key partners
Own product lifecycle from idea, design, research , competitive analysis, positioning, roadmap, development, go to market, launch and success
Define and measure success metrics for the product
Talk to customers, gather business insights and come up with new product ideas for a multi-product strategy
Be a product evangelist inside and outside the organisation. Represent company in product or domain specific conferences and events


Qualifications
Over 3 years of hands on experience in Product Management
Good understanding of web based architecture and APIs
Good understanding of UX framework and experience on UI design
Good analytical and problem solving skills
Ability to work independently and drive product with minimal direction
Collaborative approach with clear communication
Strong analytical and problem solving skills
Familiar with agile product development processes
Background in consumer apps is a plus


Benefits
An exciting and enriching work environment
Ability to work directly with founders to shape the company
Opportunity to become an expert in sustainability tech (expected to be redefine every industry over next 2-3 decades)
Opportunity to participate in the zero to one journey of building a startup
Ability to articulate and work on the most core problems that the customer faces
A competitive salary and comprehensive medical insurance coverage
Significant upside through an employee friendly ESOP policy

Primary Skills

DynamoDB, Java, Kafka, Spark, Amazon Redshift, AWS Lake Formation, AWS Glue, Python

Skills:

Good work experience showing growth as a Data Engineer.

Hands On programming experience

Implementation Experience on Kafka, Kinesis, Spark, AWS Glue, AWS Lake Formation.

Excellent knowledge in: Python, Scala/Java, Spark, AWS (Lambda, Step Functions, Dynamodb, EMR), Terraform, UI (Angular), Git, Mavena

Experience of performance optimization in Batch and Real time processing applications

Expertise in Data Governance and Data Security Implementation

Good hands-on design and programming skills building reusable tools and products Experience developing in AWS or similar cloud platforms. Preferred:, ECS, EKS, S3, EMR, DynamoDB, Aurora, Redshift, Quick Sight or similar.

Familiarity with systems with very high volume of transactions, micro service design, or data processing pipelines (Spark).

Knowledge and hands-on experience with server less technologies such as Lambda, MSK, MWAA, Kinesis Analytics a plus.

Expertise in practices like Agile, Peer reviews, Continuous Integration

Roles and responsibilities:

Determining project requirements and developing work schedules for the team.

Delegating tasks and achieving daily, weekly, and monthly goals.

Responsible for designing, building, testing, and deploying the software releases.

Salary: 25LPA-40LPA

Mandatory skills:

SAP HANA Database 1.0 & 2.0.

HANA Database Tools.

Monitoring, Tuning, and Troubleshooting of SAP HANA systems.

Job description

• Having experience on Implementation, Upgrade and Maintenance & Support Projects.

• Planning all the upcoming activities with the client and with the team and making sure it is

executed on time.

• Experience in monitoring, tuning, and troubleshooting of SAP HANA systems and performed

the system refresh activities

• Installation of SAP Hana Database 1.0 and 2.0

• Starting and stopping of SAP HANA systems

• Monitoring SAP HANA system landscape

• Create and configure connection SLT to ECC

• Initial configuration of SLT Replication Server

• Experienced in using various HANA database tools like HANA studio

• Scheduling regular backups of HANA system

• SAP Hana system Refresh and performed the Revision upgrades

• Upgrades the Hana Database from 1.0 and 2.0

• Performed the Client Copies, Movement of Transports, configured the Printers and Applied

the support packages in ABAP and Java systems using SPAM and SUM

• Having experience on Implementation, Upgrade and Maintenance & Support Projects.

• Planning all the upcoming activities with the client and with the team and making sure it is

executed on time.

• Experience in monitoring, tuning, and troubleshooting of SAP HANA systems and performed

the system refresh activities

• Installation of SAP Hana Database 1.0 and 2.0

• Starting and stopping of SAP HANA systems

• Monitoring SAP HANA system landscape

• Create and configure connection SLT to ECC

• Initial configuration of SLT Replication Server

• Experienced in using various HANA database tools like HANA studio

• Scheduling regular backups of HANA system

• SAP Hana system Refresh and performed the Revision upgrades

• Upgrades the Hana Database from 1.0 and 2.0

• Performed the Client Copies, Movement of Transports, configured the Printers and Applied

the support packages in ABAP and Java systems using SPAM and SUM

About Zest Network LLP

At Zest Network LLP, we run a portfolio of content-based online businesses where we take serious efforts to educate and inform our readers on various subjects.

*About the job*

Requirements: We are looking for an individual (1+ years experience) who is familiar with current SEO techniques and tools and has excellent analytical skills. If you have worked on any affiliate website or SaaS firm and have a strong understanding of SEO (both on-page and off-page), we have the right role for you for the long term!

*Key Responsibilities*

1. On-site content optimization (best practice for E-E-A-T, internal linking, titles, content audit & updating old content, CRO, Content gap analysis, Making Topical Maps, why not ranking analysis? etc.)

2. Site maintenance (redirects, broken links, site cleanup, duplicate content, etc.)

3. Strategize, plan, and coordinate link-building activities: Create link building content ideas, angles, and pitches & pitch and conduct SaaS link-building outreach

4. Monitor Google algorithm changes & implement on-site and content changes to adapt to the changing landscape

5. Identify new SEO growth opportunities with technical audits, data/traffic analysis, and competitive research.

6. Digital PR research

We expect you to manage your time and responsibilities with minimal oversight. We aren't interested in babysitting you that’s why we need a proactive person. We're interested in fostering your success and the success of the team.

*Who can apply*

1. Candidates having experience working with SaaS firms will be given a preference

2. Aware of all the nuances of Technical and On-Page SEO techniques including data analysis using Google Analytics and Search console

3. Knowledge of using Google Analytics, Google Webmaster Tools, Ahrefs (or similar backlink tools), crawling tools (Screaming Frog, DeepCrawl), Google Search Console, keyword tools (Google, WordTracker, Keyword Discovery, Semrush, buzzsumo, Moz), etc.

4. Strong sense of ownership, the inclination for action, urgency, and drive

5. 1-2 years of SEO experience

6. Holistic SEO Knowledge (technical, on-page, content, link building, digital PR)

7. Candidates having experience working with SaaS firms will be given preference

 Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.

 Must have hands-on experience on Asp.net Core MVC.

 SQL Server with Entity Framework

 Web API

 Should be ready to learn new Technical languages and explore.

 Good communication skills will be an added advantage.

 Must be logically sound.

 Should be an active team player.

 Good verbal and written communication will be an added advantage.  Must have worked in a team.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

• You are familiar with interaction design or motion graphics
• You find creative ways to solve UX problems (e.g., usability, findability)
• You have a keen eye for aesthetics and problem-solving aptitude
• You have excellent communication skills and can collaborator with other designers and non-designer to produce a final design
• You are experienced adhering to brand guidelines in ways that still push creative boundaries
• You have a never-ending desire to learn new techniques and technology to advance your craft
• You can collaborator with other designers and non-designer to produce a final design
• You can work within the company's design standards and brand guidelines
• You are passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?

MUST-HAVES

• Fluent in one Indian language (two languages is a significant plus)
• 1.5+ years of work experience in a similar role
• Proven experience as a UX Designer, UI Designer, or similar role
• Hands-on experience of Adobe Suite and standard motion graphics design software
• Ability to learn new tools and do self-guided work within a fast-paced environment
• Experience working in creative, human-centered culture and cross-cultural design
• Portfolio of completed design projects
• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• Excited to use your artistic talents in a social impact context