Social Media & Community Manager

Job Description: Automation QA Engineer (Cypress)

Location: CBD Belapur, Navi Mumbai

Work Mode: Work from Office

Experience: 5+ Years

Domain: Banking

Job Overview

We are hiring an experienced Automation QA Engineer with expertise in Cypress for end-

to-end testing of web and application platforms in the banking domain. The ideal

candidate will focus on automating front-end and back-end testing, ensuring system

reliability and performance.

Note:

Must-Have Skills:

5+ years of experience in automation testing.

Proficiency in Cypress, Selenium, and Cucumber for web and application testing.

Hands-on experience with API testing (Postman, Swagger, or similar tools).

Strong knowledge of testing front-end technologies.

Proficiency in scripting with JavaScript, TypeScript, or Java.

Exposure to database testing with tools like SQL or Oracle.

Familiarity with defect tracking tools (e.g., JIRA) and version control (e.g., Git).

Good-to-Have Skills:

Experience with containerized environments like OpenShift or Kubernetes.

Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab Cl, Azure DevOps).

Knowledge of performance testing tools (e.g., JMeter).

Experience in the banking domain with regulatory compliance testing.

This is a full-time on-site role for a Tech Sales Intern at DIGITALAPSS located in Bengaluru. As a Tech Sales Intern, you will be responsible for providing technical support to customers, handling sales inquiries and orders, and delivering exceptional customer service. Your day-to-day tasks will involve communicating with clients, assisting them in finding the right solutions for their needs, and ensuring customer satisfaction.

Responsibilities:

• Identify and engage with potential clients to understand their domain, hosting, and server requirements.
• Provide expert advice and technical guidance to clients, helping them choose the most suitable hosting and server solutions based on their specific needs.
• Prepare and deliver compelling presentations and proposals to prospective clients, showcasing the advantages of Spark Cloud Host services.
• Develop and maintain strong client relationships, serving as their primary point of contact for technical and sales-related inquiries.
• Collaborate with our technical support and operations teams to ensure seamless onboarding and support for new clients.
• Stay up-to-date with industry trends and emerging technologies related to domain, hosting, and server services.
• Meet or exceed sales targets and revenue goals set by the company.
• Participate in networking events and industry conferences to expand your client base and promote Spark Cloud Host's services

Qualifications

• Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, or Business) or equivalent work experience.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Knowledge of the domain and hosting industry trends and competitive landscape.

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

Development Projects

Backlog Create: Work with cross functional teams to breakdown the quarterly objectives into tasks and create backlog in Jira

Groom: Review the backlog regularly for each product / team and keep the items up-to-date and prioritized

Planning: From the backlog create sprint plans for all our products and cross functional teams every two weeks

Estimation: Ensure all the tasks in sprint have assignments, estimates added in Jira and the time spent is recorded

• Ensure all the tasks in sprint have start and end dates - Scheduling, Tracking, Releases
• Work with team to plot the tasks in the sequence as they would be delivered to ensure the planning is realistic
• Attend regular sprint meetings and monitor the progress against the plan o Find out the dependencies and work with cross functional teams to resolve them. 
• Find out the risks, create plans to mitigate them
• Work with cross functional teams to determine the scope of each release o Prepare release plans
• Review the release progress regularly 
• Manage the dependencies and risks

Documentation

• Process Documents : Document the processes that the teams follow and their life-cycle

• Product Documents : Work with cross functional teams to ensure the documentation artifacts are created for each release, reviewed and signed off before the release

Reporting : Weekly Progress Reports o Sprint Reports

Communication

Apart from regularly reporting the project manager need to be able to communicate with teams and management on a day-to-day basis on ongoing product development and release activities to be effective

Customer Projects

• Meet regularly with customers to understand the issues, solution to the use-cases, update implementation schedule and key milestones                                                                                                                   
• Work with customers to plans, schedule and execute the deployment, integration, upgrade, migration activities                                                                                                                                                                                                                                                                                                                 Obtain feedback on product and service performance and take them to management and cross functional teams to ensure they are added to the product backlog                                                                                                                   
• Serve as the primary voice of the customers within Acceldata and advocate on customers’ behalf                                                                                                                   Engage in and coordinate efforts to provide customer support and solutions by leading cross-functional efforts to ensure customer success                                                                                                                   
• Attend periodic business review meetings, as required, to provide progress on specific customer accounts                                                                                                                   Develop and manage improvement strategies for customer success. Hold retrospective reviews after every key milestone, document the outcomes and ensure the actions are implemented                                                                                                                   
• Coordinate with the Site Reliability team to drive value with key accounts
• Prepare periodical reports on customer’s health and report out to management to identify customer experience risks and drive internal change to support continuous customer experience improvement                                                                                                                                                                                            

Knowledge, Skills and Experience:                                                                                                    

• To succeed at this job, you must have 5 - 8 years of experience in managing development projects   
• 3 - 5 years of experience in managing releases /roll out to customers 
• Be Customer Success driven to Have strong leadership and influencing skills 
• Have the ability to track and manage multiple customer programs from inception to implementation o Be able to collect, analyze, present data in support of recommendations 
• Possess the ability to foster working relationships and establish trust across the organization both internally and with customers.

• Designs, develops, modifies, debugs, and evaluates programs for functional areas
• Analyzes existing programs or formulates logic for new systems
• Devises logic procedures
• Prepare Flowcharting
• Performs coding and tests/debugs programs.
• Develops Conversion and System implementation plans
• Prepares and obtains approval of system and programming of documentation
• Recommends changes in development, maintenance, and system standards
• Train users in conversion and implementation of system
• Communicate with end users and understands the requirements in clearly.

• Bachelor’s or master’s degree in engineering / MCA with 5+ years of solid software development experience using .Net environment using C#, VB.NET, ASP.NET, ADO.NET.
• Experience working with Manufacturing Execution System (Camstar) is a plus.
• Experience working with Web services and XML/ XSLT.
• In Depth knowledge of MS-SQL 2005/2008 including coding of SPs.
• Has a Solid background of Object-Oriented Analysis and Design and the use of UML views and diagrams.
• Has the ability to design and document software applications with minimal supervision.
• Experience in multi-platform software Development (DOS, Windows).
• Experience in developing software applications in a multi-tier architecture.
• Experience in presentation layer development using JavaScript, HTML, DHTML, Ajax and CSS.
• Experience in WCF / MVC is a plus.
• Experience is in Source Controls like SVN / TFS.
• Able to handle all phases of SDLC.

Role Overview

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.

The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

• Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
• Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
• Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
• Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
• Strong knowledge of Object-Oriented Design Methodologies and design patterns.
• Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
• Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
• Knowledge on SVN, GIT, markdown, latex is must.
• Hands on experience in Linux or Unix is an added advantage.
• Good to have knowledge on Go, Angular, React.
• Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc

• Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
• Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
• Describe and document technical design, specifications of software product features
• Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
• Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
• Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
• Ability to perform under pressure.
• Very Good technical & communication skills to be exhibited in all the roles to be performed
• Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
• Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
• Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.