Site Reliability Engineer

WHAT WILL I DO? You will work as a Site Reliability Engineer responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services used and owned by Shuttl. The SRE Team works alongside the Engineering team and owns every aspect of service availability as well as disaster recovery and business continuity plans. You will work with other Site Reliability Engineers and report to the Lead of Site Reliability Engineering Team. HOW DO WE WORK? Our engineering process is a five step process which consists of phases for planning, developing, testing & profiling, releasing and monitoring. The planning phase consists of documenting of the feature/task to be done followed by various discussions. These discussions cover product, delivery estimates, release plan, monitoring plan, test plans, architecture, code design, technology choices and best practice adoption. The development and testing phase coexist and involve writing code, unit tests, performance tests, profiling, stress testing, code reviews and QA testing. This phase is punctuated with daily scrums and standups. The release phase is largely about managing and communicating the release to customers and internal stakeholders and activating features. The last phase is the monitoring phase where relevant metrics and exceptions are tracked and any critical refinement for the delivered feature is undertaken. This phase culminates with a retrospective. SREs get involved in this process as early as possible to provide general guidance, recommendations and help with designing the application to be in compliance with community standards such as CNCF and 12 Factor. SRE involvement and influence tends to increase during mid to final stages of development where the application is primed for beta evaluation and all the tooling and instrumentation is finalized. WHAT SKILLS SHOULD I HAVE? For this role we expect you to have 3+ years of experience working as a DevOps Engineer or SRE. You should have a good grasp of Unix like systems, access control, networking nuances, process isolation by the means of kernel provided features, distributed applications and algorithms, job schedulers and secret management among other things. At Shuttl we are a big proponent of Immutable infrastructure. All our infrastructure is hosted with Amazon Web Services and we use Hashicorp's Terraform to manage the infrastructure as code. A good handle on AWS and Terraform is therefore a definitive plus. Since SREs are expected to write a lot of code, you are also expected to be skillful in a programming language, preferably Python or Go.