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About AbleCredit
AbleCredit has built a foundational AI platform to help BFSI enterprises reduce OPEX by up to 70% by powering workflows for onboarding, claims, credit, and collections. Our GenAI model achieves over 95% accuracy in understanding Indian dialects and excels in financial analysis.
The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IIT Bombay, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).
About the Role
We are looking for an Implementation Manager to lead end to end onboarding and deployment for our customers. The role will own requirement gathering, solution configuration, stakeholder coordination, UAT, go live, and implementation success.
What You Will Do?
- Own end to end implementation and onboarding for enterprise customers.
- Understand customer workflows, business requirements, operational challenges, and success criteria.
- Lead requirement workshops, solution walkthroughs, implementation planning, and stakeholder alignment.
- Configure workflows, questionnaires, user journeys, roles, rules, and customer specific setups.
- Coordinate integrations, UAT, pilot launches, production rollout, and post go live stabilisation.
- Work closely with Product, Engineering, Customer Success, and technology teams.
- Manage project plans, dependencies, risks, blockers, timelines, and delivery milestones.
- Troubleshoot functional issues, identify root causes, and coordinate timely resolution.
- Provide structured project updates, trackers, meeting notes, and escalation communication.
- Conduct customer training and ensure a smooth handover to Customer Success after go-live.
What You Need to Succeed?
- 4-7 years of experience in SaaS implementation, product implementation, solution consulting, technical account management, or enterprise onboarding.
- Experience working with banks, NBFCs, HFCs, fintech companies, or enterprise SaaS customers.
- Strong understanding of lending workflows, onboarding journeys, credit processes, or financial services operations.
- Basic understanding of APIs, JSON, webhooks, integrations, data flows, and SaaS configurations.
- Ability to translate business requirements into clear implementation and technical actions.
- Strong project management, stakeholder management, problem solving, and escalation management skills.
- Structured written and verbal communication.
- Comfortable managing multiple complex implementations in a fast paced environment.
- Willingness to travel for customer workshops, launches, or go live when required.
- Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
- Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.
- Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials
- Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction
- Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard
- Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication
- Identify and assess the training needs of the business organization.
- Create a curriculum to facilitate strategic training based on the organization's goals
- Develop annual training programs and development needs assessment.
- Effectively manage the training budget.
- Obtain and /or develop effective training materials utilizing a variety of media.
- Train and coach managers, supervisors and others involved in employee development efforts
- .Evaluate organizational performance to ensure that training is meeting business needs and improving performance
- .Becoming a business partner to department heads, provide solutions and help identify challenges.
The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Salary : Php50,000 - Php65,000
Work Experience Requirements
1. High interests in BPO set-up of Sales and Operations, especially in people development.
2. Ability to build relationships with employees to improve employee well being while upholding company values.
3. Ability to present and communicate effectively.
4. High analytical thinking, planning, organizing, and creativity.
5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.
6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation
7. Microsoft Office & Presentation Skills
8. Independent
9. Structured thinking, able to evaluate problems
10.Positive and energetic outlook
11. Willing to be placed in Cambodia
- A/B testing various ideas.
- Analyzing the data and users’ feedback.
- Exchanging ideas/data/feedback with other departments (Product, marketing, top management) in order to present results and make the product more user-centric.
- Driving traffic to website, landing pages, social media pages
- Understanding conversion rate optimization (CRO) principles and hacks and being able to apply CRO hacks to any businesses.
- Working on a lean startup process.
- Working with the AARRR Sales Metrics (Acquisition – Activation – Retention – Referral - Revenue)
- Prioritizing growth channels.
- Optimizing channels in order to always improve the performance of the business.
- Scaling and Automating the growth processes.
Requirements
- Experience in SaaS marketing would be prefered
- Being data-driven and kind of a data-geek: clear understanding of data, analytics, metrics and statistics.
- Being social and understanding users’ behavior. Having great customer relations skills and being focus on customer experience
- Willing to learn.
- Having a startup mindset
Seeking for candidates with 5+ yrs of experience in Oracle background using PL SQL.
Responsible for writing PL/SQL Stored procedures, functions, triggers, cursors, views, Indexes, Sequences, collections, bulk binding etc
Responsible in writing complex queries with varied large data sets
Analyse, Design, Code and Debug using Oracle/PL SQL
Good in PL SQL concepts like Oracle Packages, stored procedures, functions, triggers, cursors, views, Indexes, Sequences, collections, bulk binding etc.
Ability to write efficient, complex queries against very large data sets using SQL Developer and TOAD
Expertise in pl/sql concepts- Oracle Packages, stored procedures, functions, triggers, cursors, views, Indexes, Sequences, collections, bulk binding etc
Experience in performance tuning - Strong analytical, design and debugging skills
- Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
- Update our internal databases with new employee information, including contact details and employment forms
- Conduct employee onboarding and help organize training & development initiatives
- Gather payroll data like leaves, working hours and bank accounts
- Undertake tasks around performance/productivity management & improvement of all employees
- Organize half yearly employee performance reviews
- Maintain employee files and records in electronic and paper form
- HR Generalist with experience of 1-2 Year/s, preferably in a IT / Technology Company.
- Strong interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Thorough knowledge of employment- related laws and regulations.
- Extensive knowledge of HR policies and systems.
- Ethical, respectful, and able to deal with confidential and sensitive matters.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Must have thorough industrial knowledge.
- Professional approach to time, costs and deadlines.
- B.E/ B.Tech / MCA in computer science or a related field
- 6+ Years of Java/J2EE work experience.
- Minimum 6 months in Team Lead position.
- Object-Oriented design, patterns, algorithms, data structures
- Well knowledge about Spring Hibernate framework.
- Exposure to React JS / Angular JS.
- Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
- Good working experience in OpenStack/AWS & cloud application development and deployment
- Experience in Web services (REST or SOAP)
- End to end web development experience is highly preferred
- Good understanding of unit testing methodologies.
- Good analytical and communication skills
- Startup work culture mindset.
Preferred Skills:
- 12 to 15 years of experience in Product Development, Product Management and/or Project Management of Software Solutions in the Transportation / Railroad domain with preferred 4+ years on North American Railroads.Preference would be given to candidates with deep domain knowledge of North American Railroad.
- Hands-on experience in systems like Order/Waybill Management, Service Design, Rail Operations, Mechanical, Revenue Management, Intermodal, Locomotive management, Railroad freight management, process would be ideal.
- Partner with our functional and engineering teams to determine what can be delivered through balancing the need for new features, defects, and technical debt.
- Collaborate with Agile team members to effectively execute Scrum ceremonies through Sprint Planning, Retrospectives, and Daily Standups.
- Prioritize backlog in accordance with the understanding and validation of customer needs and associated outcomes.
- Experience and expertise in Agile methodologies (e.g., Scrum/Kanban/SaFe, etc.)
- Proficient in MPP, MS Office, with emphasis on Visio and MS Excel.
- Understanding of functional and data integration dependencies and issues.
- Should be able to handle team diligently.
- Familiarity with complex data and structures.
- Knowledge of physical and conceptual/logical data modelling concepts.
- A self-starter, can-do attitude i.e. what areas can I apply myself in and take ownership/responsibility and to be the go-to person in those areas.
- Flexibility needs to be comfortable and effective in various roles (wear different hats) as well as the ability to go broad and/or deep as needed.
- Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
- A highly collaborative working style
- An ability to quickly absorb business processes and systems that implement those processes
- An ability to work with geographically distributed teams
- Ability to engage with diverse audience from business users to CXOs
- Proficient in presentations, written and verbal communication
- Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.
- Excellent written and oral communication skills and the ability to interface with senior leadership.
- Travel – 30% to USA (*Only candidates with valid US B1 visa and available to travel onsite at a very short notice.
Qualifications
Any IT / Computers Graduate or Post Graduate









