Business Development Executive

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

IT Project Coordinator with QA Testing Experience (2+ Year)

Prepare test cases based on the requirements. Co-ordinate with developers & Clients Apprise the QA Lead of the status on regular basis. Must be capable of paying attention to detail and adhering to project timelines

Good Knowledge on Testing Handle testing of the assigned modules with lesser monitoring Good Team player, Good Communication skills, resolving day-to-day technical issues,

Experience: 1 to 3 years

• Proficient with Objective-C or Swift, Realm
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

Role and Responsibilities:

• Sourcing new sales opportunities through inbound leadfollow-up and outbound cold calls and email.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Developing & maintaining successful business relationships with all prospects and actively manage the progression of sales opportunities.
• Actively team with business partners and technical sales team to successfully close opportunities.
• Commit to and deliver results based on monthly targets/forecasts.
• Able to generate leadsvia Linkedin, social media and Email Marketing etc.

Understanding Client needs and requirements and proposing right kind of solution.

Skills Required:

• Strong communication Skills.
• Strong marketing skills including negotiation and convincing Power.
• Good oral/written/interpersonal/presentation skills.
• Possesses an energetic, outgoing and friendly demeanor.