Docker
Kubernetes
Amazon Web Services (AWS)
grafanaAbout the Role
We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience to ensure high availability, reliability, and performance of production systems.
This role focuses on automation, observability, incident management, and cross-team coordination to drive operational excellence.
Key Responsibilities
· Maintain reliable, scalable, and secure production environments.
· Implement and manage monitoring, alerting, and logging solutions.
· Contribute to defining and tracking SLIs/SLOs and support error budget practices.
· Automate operational tasks to improve efficiency and reduce manual effort.
· Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.
· Optimize system performance, availability, and capacity.
· Maintain runbooks, SOPs, and incident documentation in Confluence.
· Adhere to change management, deployment governance, and disaster recovery standards.
· Support incident response for critical production services.
Collaboration & Tools
· Coordinate with external vendors and internal cross-functional teams.
· Work closely with Engineering, Product Owners, and Operations teams.
· Manage incidents and changes using ServiceNow & JIRA.
· Collaborate through Slack and structured communication channels.
Technical Skills
Systems & Cloud
· Strong knowledge of Windows and Linux/Unix systems.
· Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls).
· Experience with at least one cloud platform (AWS, Azure, or GCP).
Automation & CI/CD
· Proficiency in one scripting/programming language (Python, Go, Bash, PowerShell, or Java).
· Understanding of CI/CD pipelines and automation practices.
Containers & Observability
· Hands-on experience with Docker and Kubernetes.
· Experience with monitoring tools such as Grafana or Power BI.
· Ability to analyze logs, metrics, and traces for troubleshooting.
ITSM & Documentation
· Experience with ServiceNow & JIRA (incident/change/problem workflows).
· Working knowledge of Confluence for technical documentation and knowledge management.
Additional Experience (Preferred)
· Background in DevOps, Cloud Engineering, or Platform Engineering.
· Understanding of security best practices and compliance standards.
· Familiarity with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot).
· Exposure to large-scale or production-grade systems.
Soft Skills
· Strong analytical and troubleshooting mindset.
· Excellent written and verbal communication skills.
· Effective stakeholder and vendor coordination.
· Ownership-driven and composed during high-severity incidents.
Applying to jobs at Ampera is completely free. We never ask candidates for any payment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Ampera Technologies
About
At Ampera Technologies, we empower businesses with cutting-edge data analytics, quality assurance, and data engineering solutions
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon