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Site Reliability Engineer
Site Reliability Engineer
Ampera Technologies's logo

Site Reliability Engineer

Faisal AshrafNomani's profile picture
Posted by Faisal AshrafNomani
3 - 10 yrs
Best in industry
Gurugram
Skills
Linux/Unix
Microsoft Windows
DNS
skill iconDocker
skill iconKubernetes
Observability
Monitoring
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
prometheus
skill icongrafana
CI/CD
Root cause analysis

About the Role

We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience to ensure high availability, reliability, and performance of production systems.

This role focuses on automation, observability, incident management, and cross-team coordination to drive operational excellence.


Key Responsibilities

· Maintain reliable, scalable, and secure production environments.

· Implement and manage monitoring, alerting, and logging solutions.

· Contribute to defining and tracking SLIs/SLOs and support error budget practices.

· Automate operational tasks to improve efficiency and reduce manual effort.

· Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.

· Optimize system performance, availability, and capacity.

· Maintain runbooks, SOPs, and incident documentation in Confluence.

· Adhere to change management, deployment governance, and disaster recovery standards.

· Support incident response for critical production services.


Collaboration & Tools

· Coordinate with external vendors and internal cross-functional teams.

· Work closely with Engineering, Product Owners, and Operations teams.

· Manage incidents and changes using ServiceNow & JIRA.

· Collaborate through Slack and structured communication channels.


Technical Skills

Systems & Cloud

· Strong knowledge of Windows and Linux/Unix systems.

· Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls).

· Experience with at least one cloud platform (AWS, Azure, or GCP).

Automation & CI/CD

· Proficiency in one scripting/programming language (Python, Go, Bash, PowerShell, or Java).

· Understanding of CI/CD pipelines and automation practices.

Containers & Observability

· Hands-on experience with Docker and Kubernetes.

· Experience with monitoring tools such as Grafana or Power BI.

· Ability to analyze logs, metrics, and traces for troubleshooting.

ITSM & Documentation

· Experience with ServiceNow & JIRA (incident/change/problem workflows).

· Working knowledge of Confluence for technical documentation and knowledge management.


Additional Experience (Preferred)

· Background in DevOps, Cloud Engineering, or Platform Engineering.

· Understanding of security best practices and compliance standards.

· Familiarity with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot).

· Exposure to large-scale or production-grade systems.


Soft Skills

· Strong analytical and troubleshooting mindset.

· Excellent written and verbal communication skills.

· Effective stakeholder and vendor coordination.

· Ownership-driven and composed during high-severity incidents.



Applying to jobs at Ampera is completely free. We never ask candidates for any payment.

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Ampera Technologies

Founded :
2024
Type :
Services
Size :
20-100
Stage :
Profitable

About

At Ampera Technologies, we empower businesses with cutting-edge data analytics, quality assurance, and data engineering solutions

Read more

Company social profiles

N/A

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