Technical Writer

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        1 to 2 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

Ensure accuracy in project documentation and data manageme

Key Responsibilities:

• Design, implement, and maintain scalable, secure, and cost-effective infrastructure on AWS and Azure
• Set up and manage CI/CD pipelines for smooth code integration and delivery using tools like GitHub Actions, Bitbucket Runners, AWS Code build/deploy, Azure DevOps, etc.
• Containerize applications using Docker and manage orchestration with Kubernetes, ECS, Fargate, AWS EKS, Azure AKS.
• Manage and monitor production deployments to ensure high availability and performance
• Implement and manage CDN solutions using AWS CloudFront and Azure Front Door for optimal content delivery and latency reduction
• Define and apply caching strategies at application, CDN, and reverse proxy layers for performance and scalability
• Set up and manage reverse proxies and Cloudflare WAF to ensure application security and performance
• Implement infrastructure as code (IaC) using Terraform, CloudFormation, or ARM templates
• Administer and optimize databases (RDS, PostgreSQL, MySQL, etc.) including backups, scaling, and monitoring
• Configure and maintain VPCs, subnets, routing, VPNs, and security groups for secure and isolated network setups
• Implement monitoring, logging, and alerting using tools like CloudWatch, Grafana, ELK, or Azure Monitor
• Collaborate with development and QA teams to align infrastructure with application needs
• Troubleshoot infrastructure and deployment issues efficiently and proactively
• Ensure cloud cost optimization and usage tracking

Required Skills & Experience:

• 3-4 years of hands-on experience in a DevOps
• Strong expertise with both AWS and Azure cloud platforms
• Proficient in Git, branching strategies, and pull request workflows
• Deep understanding of CI/CD concepts and experience with pipeline tools
• Proficiency in Docker, container orchestration (Kubernetes, ECS/EKS/AKS)
• Good knowledge of relational databases and experience in managing DB backups, performance, and migrations
• Experience with networking concepts including VPC, subnets, firewalls, VPNs, etc.
• Experience with Infrastructure as Code tools (Terraform preferred)
• Strong working knowledge of CDN technologies: AWS CloudFront and Azure Front Door
• Understanding of caching strategies: edge caching, browser caching, API caching, and reverse proxy-level caching
• Experience with Cloudflare WAF, reverse proxy setups, SSL termination, and rate-limiting
• Familiarity with Linux system administration, scripting (Bash, Python), and automation tools
• Working knowledge of monitoring and logging tools
• Strong troubleshooting and problem-solving skills

Good to Have (Bonus Points):

• Experience with serverless architecture (e.g., AWS Lambda, Azure Functions)
• Exposure to cost monitoring tools like CloudHealth, Azure Cost Management
• Experience with compliance/security best practices (SOC2, ISO, etc.)
• Familiarity with Service Mesh (Istio, Linkerd) and API gateways
• Knowledge of Secrets Management tools (e.g., HashiCorp Vault, AWS Secrets Manager)

Job Title: System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

Company: Telebu Communications

Location: Hitech city, Madhapur, Hyderabad

Experience: 3–5 Years

Employment Type: Full Time

Salary: Up to CTC 50,000

About Telebu Communications

Telebu is a 20+ year-old product-based technology company offering enterprise communication solutions across SMS, Chat, Voice & Video platforms. Formerly known as SMSCountry Networks, Telebu has offices across India, Bahrain, UAE, Saudi Arabia, Qatar & USA.

Objective: We are looking for a  System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebu will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

🛠️ Key Responsibilities

• Design, build, and maintain scalable data pipelines using Python and Apache Spark (PySpark or Scala APIs)
• Develop and optimize ETL processes for batch and real-time data ingestion
• Collaborate with data scientists, analysts, and DevOps teams to support data-driven solutions
• Ensure data quality, integrity, and governance across all stages of the data lifecycle
• Implement data validation, monitoring, and alerting mechanisms for production pipelines
• Work with cloud platforms (AWS, GCP, or Azure) and tools like Airflow, Kafka, and Delta Lake
• Participate in code reviews, performance tuning, and documentation

🎓 Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 3–6 years of experience in data engineering with a focus on Python and Spark
• Experience with distributed computing and handling large-scale datasets (10TB+)
• Familiarity with data security, PII handling, and compliance standards is a plus

We are looking for a skilled and motivated Integration Engineer to join our dynamic team in the payment domain. This role involves the seamless integration of payment systems, APIs, and third-party services into our platform, ensuring smooth and secure payment processing. The ideal candidate will bring experience with payment technologies, integration methodologies, and a strong grasp of industry standards.

Key Responsibilities:

• System Integration:
• Design, develop, and maintain integrations between various payment processors, gateways, and internal platforms using RESTful APIs, SOAP, and related technologies.
• Payment Gateway Integration:
• Integrate third-party payment solutions such as Visa, MasterCard, PayPal, Stripe, and others into the platform.
• Troubleshooting & Support:
• Identify and resolve integration issues including transactional failures, connectivity issues, and third-party service disruptions.
• Testing & Validation:
• Conduct end-to-end integration testing to ensure payment system functionality across development, staging, and production environments.

Qualifications:

• Education:
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. Equivalent work experience is also acceptable.
• Experience:
• 3+ years of hands-on experience in integrating payment systems and third-party services.
• Proven experience with payment gateways (e.g., Stripe, Square, PayPal, Adyen) and protocols (e.g., ISO 20022, EMV).
• Familiarity with payment processing systems and industry standards.

Desirable Skills:

• Strong understanding of API security, OAuth, and tokenization practices.
• Experience with PCI-DSS compliance.
• Excellent problem-solving and debugging skills.
• Effective communication and cross-functional collaboration capabilities.

The ideal candidate will be responsible for developing high-quality applications using Bubble.io, you will also be responsible for designing and implementing testable and scalable code.

Responsibilities

• Develop quality software and web applications using Bubble.io
• Accurately translate and interpret UI/UX designs from Figma into bubble.io including the configuration of responsive design parameters .
• Analyze and maintain existing software and Bubble.io applications
• Design highly scalable, testable code maintainable and well-documented Bubble.io applications
• Discover and fix programming bugs
• Extend Bubble.io front end capacity with custom HTML ,CSS, javascript
• Extend bubble.io's backend capacity by implementing plugins , API connections

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• Development experience with programming languages
• Short course or equivalent experience with backend development languages (HTML, CSS , javascript)
• Short courses or equivalent experience with back-end development languages (e.g. NodeJS, Python)
• Short courses or equivalent experience working with databases (SQL, NoSQL) and APls.

Experience

•   Over 6 months full-time experience working with Bubble.io (you will be required to show your portfolio of work of demonstrating a deep knowledge of Bubble during the process)

•   One or more years of experience designing, implementing and maintaining Relational Databases

•   One or more years of experience building web applications (any language) or work in a technical business analyst or product leadership role

•   Client facing experience is highly regarded

Note: This is a full-time role based in Bangalore and will require you to work from the office.

Websites: www.rajivtalreja.com www.karanhasija.com www.quantumleap.co.in

We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the

Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.

Roles & Responsibilities:

• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan

Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and

Delinquency Management System (Collections).

• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business

requirements, pain points, and objectives. Identify their specific needs related to lending operations and

processes.

• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with

the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.

• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based

on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning

sessions.

• Documentation: Prepare detailed requirement specifications, solution design documents, functional

specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and

customers.

• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,

implementation, and support teams. Ensure effective communication and alignment of objectives throughout

the onboarding process.

• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,

monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.

• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,

and implementation teams, to implement identified gaps and customization requirements. Participate in agile

ceremonies and provide input on solution implementation.

• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the

Finflux product and its functionalities. Provide ongoing support during the onboarding process and address

any inquiries or issues raised by customers.

Required Skills:

• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in

the software industry, preferably working with SaaS solutions or lending platforms.

• Domain Knowledge: Strong understanding of lending operations, loan management processes, and

regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or

banks is highly desirable.

• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience

working with loan management systems, loan origination systems, business rules engines, or delinquency

management systems will be advantageous.

• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and

efficient solutions. Strong problem-solving abilities and attention to detail are essential.

• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and

concepts to both technical and non-technical stakeholders. Active listening skills to understand customer

requirements thoroughly.

• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and

meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic

environment.

• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and

build relationships with customers. Customer-centric mindset with a focus on delivering.

• Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
• Prior experience working in an ITIL environment
• Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
• ACL, Security, NAT, QoS, WAN, Cloud, Automation
• IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
• Wireless LAN technologies
• Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
• Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
• Excellent listening skills.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
• A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
• Ability to work with minimal supervision.
• Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.

• Key Responsibilities : Use cases to support use case analysis E2E, define capabilities, understand the data and model Machine Learning Operations MLOps Azure Machine Learning, Azure Cognitive Services, Azure DevOps, Overall Azure Cloud Experience, Powershell, DSVM, AML Compute / Training Clusters Azure Infrastructure Experience, Python, Big Data Python Scripting 8 Automate ML models deployments,  Manage, monitor, troubleshoot machine learning infrastructure and Setup ML Pipe lines
• Technical Experience : Proven skills experience in Azure AI ML solution design and architecture based solution using Azure Cloud capabilities AML / AKS Proven record of embedding advanced analytical models into business processes Collaborate in multi-functional teams to evaluate business activities, and then develop innovative and effective approaches to tackle teams analytics problems and communicate results bitbucket, Nodejs, PowerBI SQL, Python
• Experience in setting up MLOps framework for AI ML team