• Survey organization to acquire understanding of current practices, strengths, weaknesses
• Identify productivity and quality metrics
• Establish program to collect, analyse and report metrics
• Survey market for developer and QA screening tools
• Screen existing program resources to baseline capabilities
• Assess current team against industry benchmarks
• Identify improvement areas
• Establish get well plan for each improvement area
• Survey market for online training programs to address areas of weakness
• Oversee employee training initiatives associated with improvement initiative
• Build and manage the continuous process improvement program
Long Term Responsibilities
• Provides leadership and direction for engineering resources across regions
• Deploys resources to achieve financial and business objectives
• Leverages relationships with key internal/external customers to support business needs
• Manages and deploys resources within and/or across multiple customers
• Directs the resolution of highly complex or unusual business problems
• Negotiates with and /influences customers and/or organizational leadership to set priorities and solidify
relationships
• Leverages the performance management cycle to motivate employees and support achievement
• Directs preparation of work plans, supervise engineering teams
• Supervises daily activities of engineering personnel including technical and administrative support and
ensures that deliverables are produced on schedule and within budget
• Functions as seller-doer, developing client contacts and relationships, preparing estimates,
• Represents the company to client and supports client relationships
• Organizes work to meet deadlines set by others
• Builds team effectiveness skills within work team
• May be responsible for engineering phases of planning and execution of the largest and most complex
of projects.
• Participates in staffing decisions for proposals and projects, works with HR/Recruitment to recruit and
hire staff as needed to execute proposals and projects.
Desirable
• Experience managing software development organizations with greater than 100 resources
• Experience leading software efficiency improvement programs
• Experience with mobile app and server development
• Understanding of the process differences between product development and professional services
Qualifications
• Minimum 15 years of experience managing software engineering resources
• Degree in computing or engineering
Similar jobs
Job Responsibilities:
Excellent problem solving and analytical skills - ability to develop hypotheses,
understand and interpret data within the context of the product / business -
solve problems and distill data into actionable recommendations.
Strong communication skills with the ability to confidently work with cross-
functional teams across the globe and to present information to all levels of the
organization.
Intellectual and analytical curiosity - initiative to dig into the why, what & how.
Strong number crunching and quantitative skills.
Advanced knowledge of MS Excel and PowerPoint.
Good hands on SQL
Experience with in Google Analytics, Optimize, Tag Manager and other Google Suite tools
Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus
Inherent interest in e-commerce & marketplace technology platforms and
broadly in the consumer Internet & mobile space.
Previous experience of 1+ years working in a product company in
a product analytics role
Strong understanding of building and interpreting product funnels.
Perquisites & Benefits:
Opportunity to work with India's no.1 crowdfunding platform
Be a part of a young, smart and rapidly growing team with management from Ivy League and Premier colleges
Competitive compensation and incentives
Fun, casual, relaxed and flexible work environment
- Calling existing and potential customers to persuade them to purchase the company's services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
- Good experience with Objective-C/Swift and iOS SDK.
- Good working knowledge in Cocoa Touch.
- Experience with memory management and caching mechanisms specific to mobile devices.
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
- Experience in Payment gateway integration in mobile apps is a big plus.
- A portfolio of iPhone apps in the app store is a plus.
- UI & UX experience
- Locations and Map API's
- Design and build iOS mobile applications.
- Collaborate with cross-functional teams to analyze, design, and ship new features.
- Fully responsible for mobile app development in the team.
- Implement new technologies to maximize application performance Job Requirements.
- Job Type: Full-time, Ready to join office.
Required Experience and Skills:
- Hands-on experience in ReactJS 6.x+, HTML5, CSS, Bootstrap, Node js
- 1+ years of experience in cross-browser compatible responsive web application development using React.
- Good knowledge about Reactive programming using RxJS and Redux.
- Knowledge and use of Restful web services, Gulp / Grunt.
- Experience working with debugging/testing tools like Firebug Lite, Chrome or Safari web inspectors.
- Version Control – GIT
- Servers / Application frameworks – Apache / Nginx / ExpressJS
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
Responsibilities:
- Ability to translate Wireframes and PSD to high quality designs and functional web apps using HTML5, ReactJS, Node.js, and Mongo
- Develop interactive, user-friendly applications using the ReactJS
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- Architect scalable web architectures
- Developing for Back-end Web Applications using NodeJS and Express
- Creating servers and databases for functionality
- API design, creation and integrations
- Staying abreast of developments in web applications, app development and programming languages
- Effective communication with different stakeholders.
Who We Are
Getir is a technology company, a pioneer of the online ultra-fast grocery delivery service business, that has transformed the way in which millions of people across the world consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal.
Getir is growing incredibly fast in Europe, but we want to grow globally. From London to Tokyo, Sao Paulo to New York, our global ambitions can only be accomplished with exceptional technology.
If you've got the experience and the ambition to be a Database Administrator (Postgres) at Getir and a founding part of our technology hub in Bangalore, please apply.
What you’ll be doing:
- Work with engineering and other teams to build & maintain our database requirements and answer big data questions
- Use your past DBA experience and industry wide best practices to scale and optimize the database services.
- Regularly conduct database health monitoring and diagnostics
- Create processes to ensure data integrity and identify potential data errors.
- Document and update procedures and processes.
- Troubleshoot and resolve problems as they arise
What we look for in you:
- You have A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.
- 3+ years of experience as a Database Administrator
- Proficiency administering PostgreSQL
- Extensive experience performing general troubleshooting database maintenance activities including backup and recovery, capacity planning, and managing user accounts.
- Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities.
- Experience in managing schemas, indexing, objects, and partitioning the tables.
- Experience in managing system configurations.
- Experience creating data design models, database architecture, and data repository design.
- Strong understanding of SQL tuning and optimization of query plans.
- Linux shell scripting skills and experience with production Linux environments
- Experience working with software engineers in a highly technical environment.
- Knowledge of 1+ programming language (e.g. C++, Scala, Java, JavaScript etc.)
- Excellent verbal and written communication skills.
- Knowledge administering MongoDB (Good to have)
- Knowledge administering Amazon RDS for PostgreSQL & Redshift. (Good to have)
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection