Digital Marketer

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• A bachelor's degree in English, Journalism, Communications, Marketing, or a related field is typically preferred. 
• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives  and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content  that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

Full stack .NET developer provides custom web application development using the .NET Framework, C#, VB.NET, ASP.NET, SQL Server, Angular and other advanced components of Microsoft technology and provide training to programmer analysts who support the web services manager' responsibilities.

Are you passionate about pushing the boundaries of Artificial Intelligence and its applications in the software development lifecycle? Are you excited about building AI models that can revolutionize how developers ship, refactor, and onboard to legacy or existing applications faster? If so, Zevo.ai has the perfect opportunity for you!

As an AI Researcher/Engineer at Zevo.ai, you will play a crucial role in developing cutting-edge AI models using CodeBERT and codexGLUE to achieve our goal of providing an AI solution that supports developers throughout the sprint cycle. You will be at the forefront of research and development, harnessing the power of Natural Language Processing (NLP) and Machine Learning (ML) to revolutionize the way software development is approached.

Responsibilities:

1. AI Model Development: Design, implement, and refine AI models utilizing CodeBERT and codexGLUE to comprehend codebases, facilitate code understanding, automate code refactoring, and enhance the developer onboarding process.
2. Research and Innovation: Stay up-to-date with the latest advancements in NLP and ML research, identifying novel techniques and methodologies that can be applied to Zevo.ai's AI solution. Conduct experiments, perform data analysis, and propose innovative approaches to enhance model performance.
3. Data Collection and Preparation: Collaborate with data engineers to identify, collect, and preprocess relevant datasets necessary for training and evaluating AI models. Ensure data quality, correctness, and proper documentation.
4. Model Evaluation and Optimization: Develop robust evaluation metrics to measure the performance of AI models accurately. Continuously optimize and fine-tune models to achieve state-of-the-art results.
5. Code Integration and Deployment: Work closely with software developers to integrate AI models seamlessly into Zevo.ai's platform. Ensure smooth deployment and monitor the performance of the deployed models.
6. Collaboration and Teamwork: Collaborate effectively with cross-functional teams, including data scientists, software engineers, and product managers, to align AI research efforts with overall company objectives.
7. Documentation: Maintain detailed and clear documentation of research findings, methodologies, and model implementations to facilitate knowledge sharing and future developments.
8. Ethics and Compliance**: Ensure compliance with ethical guidelines and legal requirements related to AI model development, data privacy, and security.

Requirements

1. Educational Background: Bachelor's/Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A strong academic record with a focus on NLP and ML is highly desirable.
2. Technical Expertise: Proficiency in NLP, Deep Learning, and experience with AI model development using frameworks like PyTorch or TensorFlow. Familiarity with CodeBERT and codexGLUE is a significant advantage.
3. Programming Skills: Strong programming skills in Python and experience working with large-scale software projects.
4. Research Experience: Proven track record of conducting research in NLP, ML, or related fields, demonstrated through publications, conference papers, or open-source contributions.
5. Problem-Solving Abilities: Ability to identify and tackle complex problems related to AI model development and software engineering.
6. Team Player: Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team-oriented environment.
7. Passion for AI: Demonstrated enthusiasm for AI and its potential to transform software development practices.

If you are eager to be at the forefront of AI research, driving innovation and impacting the software development industry, join Zevo.ai's talented team of experts as an AI Researcher/Engineer. Together, we'll shape the future of the sprint cycle and revolutionize how developers approach code understanding, refactoring, and onboarding!

Database Administrator (DBA)

EDUCATION,EXPERIENCE REQUIRED:

BE/MCA/ B.TECH / BCA

Exp -  Min 4 yrs  

CTC – Upto 12 LPA

Job Description:

1. Installing, Configuring, Managing, Monitoring and troubleshooting SQL Server 2005/2008/2008R2/2012/2014/2016
2. Database administration activities like Installation, Configuration, Backup & Recovery, and Database Security.
3. Providing availability solutions like Mirroring, Log Shipping, Replication and Always on.
4. Database Up gradation and Migration
5. Ensure performance monitoring, backup, restore, and security recovery solutions.
6. Troubleshooting expertise in SQL server issues under production environment.
7. Handling the entire production servers with skills and understanding client's requirement Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them).
8. Automating process by creating jobs, and error reporting using Alerts by SQL Server Agent.
9. Backup and Recovery strategy, Database Refreshes.
10. Creation and maintenance of Databases, creating Roles and managing user permissions.
11. Setting up, trouble shooting and maintenance of production server databases.
12. Providing Production support for Database and Applications.
13. SQL Server store procedure, functions, View, Index and trigger development.

 

Job requirement:

1. Deep understanding of OS and its management including kernel space management
2. Experience with Linux servers in virtualized environments
3. Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
4. Experience in Monitoring tools like Nagios.
5. Familiarity with load balancing, firewalls, etc.
6. Proficient with network tools such as iptables, Linux IPVS, HA Proxy, etc.
7. Experience with virtualization technologies, such as Xen KVM and VMware.
8. Ability to build and monitor services on production servers

• Proven 4+ years of experience in MEAN or MERN stack frameworks
• In-depth knowledge of NodeJS, React Js Express.JS along with the
• JavaScript Development frameworks on both client and server-side
• Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
• Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
• Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
• Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
• Thorough understanding and relatable experience of Git, repository management, and related workflows.
• Excellent communication and customer interfacing skills
• Should have problem-solving, prioritizing tasks, multitasking abilities
• Experience with CI/CD, DevOps practices

What is Censius?

Censius is an AI Observability Platform that enables enterprises of all sizes to confidently deploy their machine learning models into production. The company's flagship AI observability platform helps data science initiatives become more accountable and explainable. This all-in-one ML monitoring system allows you to proactively monitor end-to-end ML pipelines for drift, skew, data integrity, and data quality concerns.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Setting goals for the development team and business growth and meeting them.

Qualifications

• Must have 2+ years of experience in any capacity working in Data/AI/ML companies
• 1+ years experience in enterprise software sales, marketing, or related field.
• Strong communication skills and tech fluency.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Understands technology and has a fascination for AI/ML product/services

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for the gym or physical activity of your choice 🏋🏽‍♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

• 4-10 years of experience in software development.
• At least 2 years of relevant work experience on large scale Data applications.
• Strong coding experience in Java is mandatory
• Good aptitude, strong problem solving abilities, and analytical skills, ability to take ownership as appropriate
• Should be able to do coding, debugging, performance tuning and deploying the apps to Prod.
• Should have good working experience on
• o Hadoop ecosystem (HDFS, Hive, Yarn, File formats like Avro/Parquet)
• o Kafka
• o J2EE Frameworks (Spring/Hibernate/REST)
• o Spark Streaming or any other streaming technology.
• Strong coding experience in Java is mandatory
• Ability to work on the sprint stories to completion along with Unit test case coverage.
• Experience working in Agile Methodology
• Excellent communication and coordination skills
• Knowledgeable (and preferred hands on) - UNIX environments, different continuous integration tools.
• Must be able to integrate quickly into the team and work independently towards team goals

• Take the complete responsibility of the sprint stories' execution
• Be accountable for the delivery of the tasks in the defined timelines with good quality.
• Follow the processes for project execution and delivery.
• Follow agile methodology
• Work with the team lead closely and contribute to the smooth delivery of the project.
• Understand/define the architecture and discuss the pros-cons of the same with the team
• Involve in the brainstorming sessions and suggest improvements in the architecture/design.
• Work with other team leads to get the architecture/design reviewed.
• Work with the clients and counter-parts (in US) of the project.
• Keep all the stakeholders updated about the project/task status/risks/issues if there are any.