UX Designer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Who are we looking for?  

We are looking for a Senior Data Scientist, who will design and develop data-driven solutions using state-of-the-art methods. You should be someone with strong and proven experience in working on data-driven solutions. If you feel you’re enthusiastic about transforming business requirements into insightful data-driven solutions, you are welcome to join our fast-growing team to unlock your best potential.  

Job Summary 

• Supporting company mission by understanding complex business problems through data-driven solutions. 
• Designing and developing machine learning pipelines in Python and deploying them in AWS/GCP, ... 
• Developing end-to-end ML production-ready solutions and visualizations. 
• Analyse large sets of time-series industrial data from various sources, such as production systems, sensors, and databases to draw actionable insights and present them via custom dashboards. 
• Communicating complex technical concepts and findings to non-technical stakeholders of the projects 
• Implementing the prototypes using suitable statistical tools and artificial intelligence algorithms. 
• Preparing high-quality research papers and participating in conferences to present and report experimental results and research findings. 
• Carrying out research collaborating with internal and external teams and facilitating review of ML systems for innovative ideas to prototype new models. 

Qualification and experience 

• B.Tech/Masters/Ph.D. in computer science, electrical engineering, mathematics, data science, and related fields. 
• 5+ years of professional experience in the field of machine learning, and data science. 
• Experience with large-scale Time-series data-based production code development is a plus. 

Skills and competencies 

• Familiarity with Docker, and ML Libraries like PyTorch, sklearn, pandas, SQL, and Git is a must. 
• Ability to work on multiple projects. Must have strong design and implementation skills. 
• Ability to conduct research based on complex business problems. 
• Strong presentation skills and the ability to collaborate in a multi-disciplinary team. 
• Must have programming experience in Python. 
• Excellent English communication skills, both written and verbal. 

Benefits and Perks

• Culture of innovation, creativity, learning, and even failure, we believe in bringing out the best in you. 
• Progressive leave policy for effective work-life balance. 
• Get mentored by highly qualified internal resource groups and opportunity to avail industry-driven mentorship program, as we believe in empowering people.  
• Multicultural peer groups and supportive workplace policies.  
• Work from beaches, hills, mountains, and many more with the yearly workcation program; we believe in mixing elements of vacation and work. 

 Hiring Process 

• Call with Talent Acquisition Team: After application screening, a first-level screening with the talent acquisition team to understand the candidate's goals and alignment with the job requirements. 
• First Round: Technical round 1 to gauge your domain knowledge and functional expertise. 
• Second Round: In-depth technical round and discussion about the departmental goals, your role, and expectations.
• Final HR Round: Culture fit round and compensation discussions.
• Offer: Congratulations you made it!  

If this position sparked your interest, apply now to initiate the screening process.

• Hands on of working across multiple projects
• Hands-on knowledge of BDD Cucumber Framework
• Hands-on knowledge of Maven
• Hands-on knowledge of Selenium - Appium
• Hands-on knowledge of Jenkins
• Basic Knowledge about CI/CD Concepts
• Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

Title: Sr.java Developer

Location  : Pune

Exp : 7+ Years

-              Strong Java background and backend Database experience

              Must have strong exp in SQL

             Experience should include working on an Enterprise level product.

-              Should have knowledge in Apache Calcite

Technical Skills Required

Mandatory:

• Minimum 10 years of experience in software development with C# and the .Net framework/.net core.

• Experience on building RESTful services and MVC patterns-based web applications, web api and wcf

• Experience in ORM, Document-oriented NoSQL databases or RDMS • Experience with Git (GitHub), automatic deployments, continuous integration

• Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.

• Experience of working on highly scalable SaaS products

• Developed & debugged multi-threaded applications.

• Developed and deployed modules in Azure / Aws Good to have: • Experience in development of reports.

• Developed and deployed modules in Docker / Kubernetes • Experience as scrum owner

• Experience in agile development methodology

• Polyglot

Role and Responsibilities:

• Design, document, develop & test own product.

• Collaborate with team members.

• Care deeply about writing quality/testable/modular code

• Work with various stake holders across teams and prioritize deliverables.

• Drive efficient DevOps practices for full cycle .NET development and deployment.

Soft Skills Required

Mandatory:

• Clarity of thought

• Sincere

• Proactive

• Self-motivated

• Logical bent of mind (Analytical)

• Team player

• Flexible/adaptable

• Strong communication skills (both written and verbal)

• Leader with passion

Company Background

Zimyo HRMS (A product of Zimyo | www.zimyo.com), is one of the fastest-growing employee experience platforms in the world serving over 1000+ organizations and empowering over 200,000+ employees through our SaaS-based HRMS and Benefits Platform. We help organizations streamline their entire HR and Payroll processes, with a particular focus on helping their employees with financial solutions like salary advances, personal loans, health insurance, etc.

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team.

We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!

We are looking to hire Senior QA Automation Engineers with the below expertise:

 - Minimum 3+ years of total QA experience and out of that 1+ years should be on Automation.
 - Should have a working knowledge of SQL and UNIX Good test analysis and defect reporting skills.
 - API Testing experience.
 - Should be capable in Integration, Regression, Compatibility, and Performance Testing.
 - Database Testing experience.
 - Manual and Automation Testing experience.
 - Language: Java and/or Node.js.

What is in it for you:

• Opportunity to learn, grow and be a role model for young team members
• One of the best ESOP programs
• Group health insurance and other financial benefits
• Meritocratic culture with the promise of rapid career progression.
• Experience of a growing company with a focus on the personal growth of all team members
• Opportunity to work with the Founders
• 5 days working (Mon-Fri)

• A self-driven UI engineer with an eye for detail UI Design and Development
• Build solutions that’ll be used by thousands of enterprises globally
• Meld UX and great looking UI and Wireframe while keeping excellent code quality
• Thrive in a collaborative team environment and work with challenging timelines
• Design and build web apps that are scalable, puts user experience front and center
• Develop modular UI components for company-wide reuse
• Evolve a common design language for UI across apps
• Establish and advocate front-end coding guidelines
• Iterate UI features with high speed
• Work with ambiguous product requirements and shared backend APIs

REQUIREMENT-

• 2-4 years of experience with working on UI frameworks like Angular
• Experience in product companies would be a plus
• Must have a solid understanding of JavaScript and related libs, CSS
• Big plus if familiar with Django, Flask, Postgres, Linux, Git, AWS
• Writing high-performance, reliable and maintainable code
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Analytical and problem-solving skills
• Working knowledge of Git and proficiency with Jenkin

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.