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ServiceNow Administrator
ServiceNow Administrator
LogIQ Labs Pvt.Ltd.'s logo

ServiceNow Administrator

HR eShipz's profile picture
Posted by HR eShipz
7 - 9 yrs
₹8L - ₹16L / yr
Remote only
Skills
ITSM
ServiceNow

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization. Strong working knowledge of ITSM modules:


Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request


Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills


Desired Skill/Good to Have

Experience supporting ServiceNow upgrades and maintaining upgrade testing protocols

Ability to create/maintain system design & operations documentation

Strong self‑starter who can independently manage remote work across multiple engagements

Understanding of solution sustainability and long‑term platform scalability

Experience in migration, standardization, and ServiceNow version upgrades

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About LogIQ Labs Pvt.Ltd.

Founded :
2019
Type :
Services
Size :
20-100
Stage :
Raised funding

About

]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.


Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.


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Shubham Vishwakarma

Full Stack Developer - Averlon
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