Excellent skills in writing about complex technical and business subjects to a variety of audiences.
ü Be able to think like a user and create intuitive documentation as and when needed to create succinct documentation
ü Be able to understand product thoroughly and interact with developers
ü Ability to interact with different business groups and scope documentation assignments.
ü Preferable exposure to eCommerce / Retail Analytics
ü Precise documentation and clear communication skills
ü Experience in API documentation is an added bonus
Skills and Experience
ü Experience in content review and localization
ü Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines
ü Experience with content management systems like Wordpress
ü Experience working in an Agile content development environment
ü Experience in editorial/peer review
ü Knowledge about eCommerce tools and plugins will be an advantage
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We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content.
Responsibilities:
● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness.
● Write industry-specific technical content to cater to the diversified audience.
● Provide feedback and recommendations to improve content quality and alignment with industry standards.
● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings.
● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers.
● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive.
● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies.
● Identify and refine complex security problems in a simplified and layman way.
Qualifications:
● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.
● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.
● Strong knowledge of cybersecurity concepts and best practices.
● Experience with analyzing competitor strategies and offerings.
● Excellent communication and collaboration skills.
● Strong analytical and critical thinking skills.
● Self-motivated and able to work independently.
● Ability to adapt to changing priorities and deadlines.
If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.
Prior 5-7 years of content writing experience as a content editor, web editor, or a similar role Ability to understand and write about web technologies.
Knowledge about websites and any prior experience managing blogs is a plus.
Ability to write creative, fast, and error-free content Excellent research skills Hands-on experience with Content Management Systems (e.g. WordPress)
Basic knowledge of keywords, meta tags, SEO and its implementation in writing Ability to prioritize work and complete tasks with quick turnaround times
Ability to work well in a team with a range of creative people
Have an eye for detail Ability to learn
Take complete ownership of the entire blogging process Work on adding CTAs and infographics to the blogs
Fretron Pvt. Ltd. - A SaaS-based logistical organization. We are one of the fastest-growing start-ups founded by visionary industry veterans having a combined experience of 35 years with a vision of creating the most comprehensive cloud-based logistics tech and transportation management platform. Using our logistics automation platform, we are helping several major companies to cut down their freight cost, increase order and load management efficiency, reduce delays and gain end-to-end visibility into their Logistics operations. Our customers include companies Like Jindal Saw, V-Mart Retail, Exide Industries, Century Ply, Shayam Steel, etc.
Direct Response Copywriter:
The Direct Response Copywriter is responsible for creating compelling and effective copy for B2B SaaS-based marketing campaigns. This includes crafting email and social media copy, as well as writing landing page copy and other promotional materials. The ideal candidate will have experience writing direct response copy and a proven track record of increasing conversion rates. The Direct Response Copywriter will work closely with the marketing team to develop and implement successful campaigns.
Conversion Copywriter:
The Conversion Copywriter is responsible for writing persuasive and compelling copy that converts website visitors into customers. This includes writing copy for landing pages, product pages, and other key conversion points on the website. The ideal candidate will have experience in conversion copywriting and a deep understanding of B2B SaaS-based industries. The Conversion Copywriter will work closely with the marketing and sales teams to develop and implement effective conversion strategies.
Thought Leadership Copywriter:
The Thought Leadership Copywriter is responsible for creating engaging and informative content that positions the company as a thought leader in the B2B SaaS industry. This includes writing blog posts, articles, white papers, and other long-form content. The ideal candidate will have experience writing thought leadership content and a deep understanding of B2B SaaS-based industries. The Thought Leadership Copywriter will work closely with the marketing and sales teams to develop and implement a content marketing strategy.
What you will do:
- Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
- Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
- Overseeing peer editing and production review work
- Integrating use case and functional data into user documentation and examples
Desired Candidate Profile
What you need to have:- 3+ years of technical writing experience
- Strong written and verbal communications and experience working with content in multiple mediums
- Experience working cross-departmentally to communicate the nuts and bolts of a product
- Strong experience owning an end-to-end documentation creation process
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
- A positive attitude, willingness to jump in and tackle new challenges
- Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc
Job title - Technical Content Writer
Job Description
HeadSpin has a commitment for businesses to prioritize digital user experience through our platform and grow into an industry leader. The driving force behind our success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our client-focused services and marketing efforts to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Daily and Monthly Responsibilities
- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in a relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
Job Description
Dyte provides developer friendly live video SDKs that allows you to easily add 1:1 calls, group calls and webinars right within your platform. Our low code approach and user friendly documentation means you are ready to go live with less lines of code. Dyte also offers plugins that allow developers to add real time applications like whiteboard, youtube player and AI applications such as background changer and live audio transcription with a couple of lines of code.
About the role:
Would you like to write technical documentation that helps people understand the technology that empowers Dyte’s SDKs? We are currently looking to expand our docs team with tech writers who can learn API skills and synthesise that understanding into resources that help our incredible community succeed with Dyte.
We are growing rapidly and need a tech writer who can help create a foundation of reference and learning material that will scale up with our broad user base. Dyte is used by Developers to add live video in their products. If supporting these developers sounds like the kind of challenge you’d like to tackle, apply to join us!
What You'll Do :
- Structure and write technical blogs relevant to Dyte and our customers.
- Work closely with our customers to create case studies.
- Work with the engineering team and write the content for our product release notes and monthly newsletter.
- Work with design team and create and review the content on product features for our website.
- Create product guides and manuals as necessary.
- Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of Dyte's product and will drive all docs efforts around it.
- Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands experimentation with the product.
- Carry out editorial reviews on your docs teammates’ drafts—you’ll be providing constructive feedback that helps your colleagues to grow, as well as receiving it.
- Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents Dyte’s product to community and customers.
- Liaise with stakeholders across the company to establish and address docs needs.
Who you are:
- 3+ years of experience working with B2B Saas, Dev tools, API first companies or open source projects as a technical writer.
- Problem solver—you take a broad view of the role your docs work plays within the organisation and are comfortable with shifting priorities.
- User empathy—maybe you’ve been involved in tech support, in a community or customer facing role, you’ve helped people learn tech skills, or you’ve sought user feedback on docs in the past.
- Strong communicator—you’ve written technical material before, whether official documentation or just your own tutorials on tech skills you wanted to share, and your communication skills carry over into the way you engage with teammates.
- Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices.
- Experience using and documenting SaaS products.
- Nice skills to have: Experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown- based content, working in an Agile environment, and using source control systems, especially Git.
Our Perks:
- Competitive Salary
- ESOPs
- Medical Insurances
- Friendly leaves policy
- 100% Remote Option