Senior User Experience Researcher

at OYO Rooms

Senior User Experience Researcher

OYO Rooms

Company

Home

Senior User Experience Researcher

at OYO Rooms

Posted by Payal Shiwanekar

5 - 10 yrs

₹15L - ₹30L / yr

Remote only

Skills

User Experience (UX) Design

User Research

Quantitative research

Qualitative research

ux research

What you will be doing

As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.

What you will be doing

Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

5+years of UX Research and analysis experience in the consumer-facing Product space.
Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

Chance to play a pivotal role in designing and building next-gen hospitality tech platform
Top tier scale from day 1 - related battle scars/glory
Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

What you will be doing

Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

5+years of UX Research and analysis experience in the consumer-facing Product space.
Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

Chance to play a pivotal role in designing and building next-gen hospitality tech platform
Top tier scale from day 1 - related battle scars/glory
Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

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About OYO Rooms

Founded :

2015

Type :

Product

Size :

500-1000

Stage :

Raised funding

About

Founded in 2015, OYO Rooms is a funded company based in NCR (Delhi | Gurgaon | Noida). It has more than 250 employees currently and works in the domain of Hospitality.

Connect with the team

Payal Shiwanekar

Shraddha Jhamb

Akash Singh

Shubhi Verma

Nidhi G

Nidhi Gupta

Rohit Kabra

Vivek Kaul

Krishna Reddy

srinivas bollipally

Sarita Sharma

Nitasha Sharma

MAYANK SINGH

Alok Ranjan

Alak Khanna

Pharande Sandip

Umesh Sharma

Swati Rai

Rochelle Almeida

Monika Aggarwal

Company social profiles

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