What you will be doing
As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.
What you will be doing
- Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
- Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
- Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
- Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
- Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
What are we looking for
- 5+years of UX Research and analysis experience in the consumer-facing Product space.
- Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
- Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
- Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
- Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
- Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
- Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
- Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
- Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
- Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.
What will you get
- Chance to play a pivotal role in designing and building next-gen hospitality tech platform
- Top tier scale from day 1 - related battle scars/glory
- Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
About the Role
SyndicationPro.com is looking for an experienced Technical Lead who has scaled Enterprise SaaS Products built using JavaScript and AWS. Past experience in building a secure and scalable app is a critical requirement.
50,000 ft View
- Technology Evangelist: Research, create proofs of concept and introduces new technologies to the team
- Evolve System Architecture: Evolve the architecture to support future requirements and defines its SLAs
- People Coordination: Coordinate team members providing effective feedback and moderating discussions
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Here is a visual representation of what we are expecting from this role
shorturl.at/hjwRU
More Granular View:
You will work with the team on the following:
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- Code Reviews and Feedback
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- Playing an important part in building the company technical roadmap and development processes
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What Success Looks Like
In 90 Days
- Clear understanding of the platform, current code base, and the product roadmap
- Understanding of the your team member’s strengths and weaknesses
- Clear plan of action to tackle the product roadmap, address technical debt, and upskilling team members
In 180 Days
- Work with the team to deliver the planned roadmap and address technical debt
- Leading the development of POCs, managing code reviews, and process design and implementation
- Building and maintaining the SLAs that we define together
- Playing an important role in hiring out for key technical roles
In 365 Days
- We have built a solid team and systems, processes, and infrastructure in place to scale
- We have delivered against the product roadmap
- Becoming an important part of the company leadership team by being a voice for the tech team
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Full Stack Developer - Averlon