Senior Salesforce Consultant

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology) 

Job Overview:

A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.

Key Responsibilities:

• Technical Support: Provide first-level support for hardware, software, and network issues.
• Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
• Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
• Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
• Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
• User Assistance: Provide guidance and training to end users on IT best practices.
• Peripheral Support: Manage printers, scanners, and other office peripherals.
• Documentation: Maintain records of IT assets, support requests, and resolutions.

Required Skills & Qualifications:

• Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
• Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
• Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
• Problem-Solving: Strong troubleshooting and analytical skills.
• Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
• Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.

Work Environment:

• On-site or remote support depending on company policies.
• May require flexible hours or on-call support for urgent issues.

Position: Lead Recruiter

Experience: 6+ Years

Location: Mangalore

We are a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.

We are looking for an enthusiastic and self-driven Recruiter to join our team.

You will play a key role in building CodeCraft by identifying and onboarding great talents.

Roles & Responsibilities:

•         Collaborate with Hiring managers to understand project requirements and staffing needs.

•         Create job descriptions based on the position and company requirements.

•         Develop and execute effective recruitment strategies to attract and hire the right candidates within specified timeframes.

•         Source potential candidates through various channels, including job boards, social media, networking, and referrals.

•         Screen resumes, conduct interviews, and assess candidates' technical and cultural fit for both client projects and our organization.

•         Team Management - Lead and mentor a team of recruiters, provide guidance, training and ongoing performance feedback. Set clear expectations, goals, and KPI’s for the team and monitor their progress.

•         Handle ISO Audit for Talent Acquisition

•         Coordinate client interviews, collect feedback, and guide candidates through the entire

recruitment process.

Candidate Relationship Management:

•         Cultivate and maintain strong relationships with potential and existing candidates.

•         Provide a positive candidate experience by keeping candidates informed, providing timely feedback, and addressing their concerns.

Qualifications:

•         Bachelor’s degree in human resources, Business Administration, or a related field.

•         Proven experience (3+ years) in talent acquisition, preferably in a staff augmentation or IT

consulting environment.

•         Strong understanding of IT and technical roles, skills, and technologies.

•         Familiarity with various sourcing methods and recruitment tools.

•         Exceptional communication, interpersonal, and negotiation skills.

•         Proficient in using applicant tracking systems (ATS) and other HR software.

•         Results-oriented mind-set with a focus on meeting and exceeding targets.

•         Problem-solving skills and the ability to adapt to changing priorities.

•         High level of organizational and time management skills.

•         Experience working in a start-up.

About the company and work culture:

About the company and work culture: You will love working with CodeCraft

• Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.

• We love to work with people who are proactive, Solution providers and are contributing positively. • The office has an open culture. • We encourage leadership development.

• We have good long-term benefits, a yearly vacation, and good opportunities to learn new skills and grow. • We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.

• We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.

• Our clients include a few fortune companies.

• We have developed solutions featured by Apple and Microsoft.

• We won all the entries sent to design awards including a few Indian and International design awards.

• We are working with one of the 50 largest employers of NYC in the healthcare domain.

• We are working with both emerging and very successful start-ups globally.

Design Awards:

• India's Best Design Project Award, IBDA 2018. The jury was from 11 countries. We had 2 entries and won both.

• 11th International Design Awards, LA. There were 3200 entries from 95 countries. We won Silver in design for Society Category.

• India's Best Design Project Award, IBDA 2017. The jury was from 10 countries.

• Finalist at Design4India- NASSCOM event.

Our business spread last year was:

·       USA(95%)

·       UK, India, New Zealand and Germany (2%) 

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must have Skills: Cloud development (Capable), Microservices architecture (MSA) (Strong), Site reliability Engineering
• Qualifications: - Bachelors degree in computer science or other highly technical, scientific discipline
• 10+yrs experience and a strong background in areas like cloud operations and site reliability engineering
• Hands-on knowledge and experience with any of the major public cloud providers (preferably AWS)
• Good understanding of micro-service architectures and development frameworks; knowledge across tiers in a multi-tier cloud environment including multi-region, multi-zone configurations, load balancers, web servers, application containers, data stores, distributed cache, and content delivery networks
• Hands-on knowledge and experience with observability and monitoring tools like New Relic, Splunk, Prometheus and Grafana
• Ability to program (structured and OO) with one or more high-level languages, such as Python, Go lang, Shell scripting, C/C++ or Java
• Ability to work with query languages to analyze monitoring data and other app-specific transactions
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• An Agile mindset and strong communication skills to collaborate with multiple stakeholders across the organization

RESPONSIBILITIES:

• Participate in functional discussions, system design consulting, platform management, and capacity planning to develop an overall understanding of the product and teams current priorities
• Partner with development teams to improve services through rigorous testing, release procedures, automation of runbooks, and DR planning
• Build automation scripts for auto-recover behavior, determining benchmark of critical services, preparing custom dashboards to report performance in production
• Understand product functionality to design and build thoughtful experiments to simulate chaos and proactively find faults in the systems
• Work with architects to define service level indicators and create a service catalog
• Gather and analyze SLIs, SLOs from applications, services, and OS to assist in performance tuning, improving availability and reliability
• Improve monitoring and observability to increase visibility into key metrics like MTTI, MTTR, and MTTD
• Work with the team to understand the root cause of production incidents
• Train and groom engineers to internalize SRE best practices

We Required people for Life insurance process.

Should have good experience of life insurance sales or Health Insurance sales

Salary would be 2.50 lac to 6 lac , hike on your last CTC

Job location Pan India

• Leading a team, Collaborate with team to deploy and continuously improve our solutions
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high quality and pixel perfect code.
• Optimising components for maximum performance across a vast array of web-capable devices and browsers.
• And everything that a coder does.

• Strong proficiency in JavaScript, including DOM manipulation and theJavaScript object model.
• Thorough understanding of React.js and Redux its core principles.
• Familiarity with newer specifications of ECMA Script is a plus.
• Familiarity with RESTful APIs.Knowledge of modern authorisation mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.
• Lead a product (would be a plus)
• Have managed a team before

• Strong analytical skills -ability to turn business requirements into technical concepts and code
• Minimum 3 years of experience in React(at least 3 projects)and familiar with modern React (Hooks, Context API)
• At least one PWA project
• Deep knowledge of Typescript (at least 2 years)
• Excellent problem solving and communication skills
• Used to writing automated tests with tools like Jest & Cypress
• Working with a ticketing tool like Jira
• Experience with SCRUM/Agile Development
• Experiences with NodeJS is a plus
• Experiences with Monorepositorys and Nx is a plus

At Karza technologies, we take pride in building one of the most comprehensive digital onboarding & due-diligence platforms by profiling millions of entities and trillions of associations amongst them using data collated from more than 700 publicly available government sources. Primarily in the B2B Fintech Enterprise space, we are headquartered in Mumbai in Lower Parel with 100+ strong workforce. We are truly furthering the cause of Digital India by providing the entire BFSI ecosystem with tech products and services that aid onboarding customers, automating processes and mitigating risks seamlessly, in real-time and at fraction of the current cost.

A few recognitions:

• Recognized as Top25 startups in India to work with 2019 by LinkedIn
• Winner of HDFC Bank's Digital Innovation Summit 2020
• Super Winners (Won every category) at Tecnoviti 2020 by Banking Frontiers
• Winner of Amazon AI Award 2019 for Fintech
• Winner of FinTech Spot Pitches at Fintegrate Zone 2018 held at BSE
• Winner of FinShare 2018 challenge held by ShareKhan
• Only startup in Yes Bank Global Fintech Accelerator to win the account during the Cohort
• 2nd place Citi India FinTech Challenge 2018 by Citibank
• Top 3 in Viacom18's Startup Engagement Programme VStEP

What your average day would look like:

• Deploy and maintain mission-critical information extraction, analysis, and management systems
• Manage low cost, scalable streaming data pipelines
• Provide direct and responsive support for urgent production issues
• Contribute ideas towards secure and reliable Cloud architecture
• Use open source technologies and tools to accomplish specific use cases encountered within the project
• Use coding languages or scripting methodologies to solve automation problems
• Collaborate with others on the project to brainstorm about the best way to tackle a complex infrastructure, security, or deployment problem
• Identify processes and practices to streamline development & deployment to minimize downtime and maximize turnaround time

What you need to work with us:

• Proficiency in at least one of the general-purpose programming languages like Python, Java, etc.
• Experience in managing the IAAS and PAAS components on popular public Cloud Service Providers like AWS, Azure, GCP etc.
• Proficiency in Unix Operating systems and comfortable with Networking concepts
• Experience with developing/deploying a scalable system
• Experience with the Distributed Database & Message Queues (like Cassandra, ElasticSearch, MongoDB, Kafka, etc.)
• Experience in managing Hadoop clusters
• Understanding of containers and have managed them in production using container orchestration services.
• Solid understanding of data structures and algorithms.
• Applied exposure to continuous delivery pipelines (CI/CD).
• Keen interest and proven track record in automation and cost optimization.

Experience:

• 1-4 years of relevant experience
• BE in Computer Science / Information Technology