Senior Salesforce Consultant

• Building and sustaining long-lasting relationships with existing and potential clients.
• Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
• Setting up meetings with potential clients to present advertising proposals and address their concerns.
• Assisting the marketing team in the preparation of media kits and promotional plans.
• Attending sales meetings, trade shows, and training workshops as required.
• Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.
• Preparing sample advertisements for clients.

JOB DESCRIPTION 

 Create and develop PCB layouts based on electronic schematics with proper

component placement and routing to have minimal EMI.

 Ensuring the design meets all electrical and mechanical requirements, including size

constraints, signal integrity, power distribution, and thermal considerations.

 Expertise in PCB and component Footprint (3D model) and Symbol creation also

monitor, review and drive the library deliverables.

 Individual Contributor and take Ownership for library, multi-layer (4 to 6 layers) PCB

Layout, BOM generation till Gerber release and pick & place data for production.

 He/She will be responsible for maintaining the 3D model of the designed PCB.

 He/She will be handling the queries related to gerber from PCB manufacturers.

 Need to be involved in CFT (mechanical, electrical & firmware) for design reviews.

 The designer must have hands on experience of Altium, Orcad, AutoCAD like CAD

softwares.

 Ensure that PCB designs comply with industry standards, regulations, and

certifications (e.g., IPC standards, RoHS, UL).

 Keep up-to-date with the latest advancements in PCB design technologies, tools, and

methodologies to stay competitive and drive innovation.

 Understand and work with design files in various formats like Gerber, DXF, step, and

ODB++

 Conduct design rule checks (DRC) and electrical rule checks (ERC) to ensure the

PCB design complies with industry standards and design guidelines.

Qualifications:

 Bachelor degree in Electrical Engineering, Electronics Engineering, or a related

field.

 Proficiency in PCB design software and tools.

 Strong understanding of electronics, electrical engineering principles, and PCB

manufacturing processes.

 Knowledge of industry standards and regulations related to PCB design and

manufacturing.

 Problem-solving skills and attention to detail.

 Effective communication and teamwork skills.

 Experience with PCB layout in various applications, such as consumer electronics,

automotive, aerospace, or medical devices, is a plus.

 Work experience of 4+ years in design and development of PCBs for power electronics

and embedded applications.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

• Must have relevant experience of 3/7 years in working with Shopify and Shopify Plus stores
• Strong hands to Install & Customize new Shopify
• Basic experience in writing Ruby scripts to runpromotions
• Experience in integrating external API’s
• Proficiency in 3^rdparty integration like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
• Experience in Implementing Shopify Ajax API, Admin APIs and configuring third partyapps
• Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3
• Good knowledge of front-end development and liquid programming language
• Knowledge in other E-Commerce platforms like Magento, woo-commerce, Big-commercewill be 
• Hands on Experience with OOP PHP (2+years)
• Familiarity with GIT
• Understanding of building custom, private and embeddedapps
• Demonstrated ability to adapt and work with team members of various experience levels
• Ability to work with minimal direction with a focus on customer satisfaction
• Communication should be excellent.

• Experience in either of these Relational DB’s MS SQL Server / PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch DB.
• Design database tables, views, indexes
• Write functions and procedures for Middle Tier Development Team
• Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
• Query Optimization for performance improvement
• Design & develop SSIS Packages or any other Transformation tools for ETL

• Banking / Insurance / Retail domain would be a plus.
• Interaction with a client a plus

• Knowledge in a Cloud Platform (AWS / Azure)
• Knowledge on version control system (SVN / Git)
• Exposure to Quality and Process Management
• Knowledge in Agile Methodology

• Team building (attitude to train, work along, mentor juniors)
• Communication skills (all kinds)
• Quality consciousness
• Analytical acumen to all business requirement
• Think out-of-box for business solution

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Job Location -Bangalore

Job  Location: Bangalore

Key Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• High volume of data and requests to be managed

Required Skills and Qualifications

• BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
• 3-5 years overall development experience.
• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

Position Description:

Our sales professionals focus on face to face sales presentations as they provide our clients an

opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.

This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.

The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.

Job Summary:

• Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
• Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
• Identifying the opportunity & problem areas, preparing the action plan for achieving the key
• sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
• achievement, management of sales support function and timely work completion of customers.
• Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
• Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
• Drive performance incentive structure and sales promotion schemes.
• Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
• To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
• To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
• To ensure that all payments are collected as per the company’s payment terms.
• Ensure adherence to sales processes and requirements.
• Conduct performance review for his/her team on regular basis.

• Project Management.
• Responsible for the delivery of a set of projects/ operations for a single large account or multiple accounts.
• Takes ownership of logistics and resource needs during start-up and growth of an account.
• Defines and implements transition strategy when taking over from other suppliers.
• Leads account steering committee meetings.
• Leads task forces to complete SBU-level initiatives.
• Leads account growth and sustenance through pre-sales support and constant engagement with customers in collaboration with other service lines.
• Creates teaming agreements/ sub - contracts to forge alliances/ partnerships for account growth/ sustenance.
• Conducts structured review of projects and audits projects (for process compliance) and fixes the gaps with corrective actions.
• Benchmarks against industry best practices and drives/manage change within the delivery structure, processes/ operations accordingly.
• Drives innovations to improve customer service at the account level.

Requirements

• Looking for Strong Experience in Enterprise Learning and Corporate Learning Projects 
• Strong Experience in End to End Project Management Lifecycle 
• Excellent Project Management Skills - Project Estimations, Project Metrics, Meeting Deadlines, Project Reporting 
• Strong in Project Planning,Project Monitoring and Followup, Project Proposals and Client Follow-Ups,