Job Description
We are seeking a passionate candidate, who is result orientated, sound knowledge of IT services, with either a proven track record of proposal writing and proposal/bid management in government or commercial proposals. The consultant will be accountable for technical writing for business proposals and managing large and complex proposals as projects.
Key Responsibilities
- To respond to RFP/RFI documents
- Scope analysis and feasibility studies
- To perform bid management, creation of bid plans, schedule, and kick-off packs
- Creation of outlines, storyboarding and win themes
- To create a compliance matrix
- To research and write generic (but technical) content for proposals (for ex: writing a generic solution roadmap for any IT service, but NOT a technical architecture)
- Articulate value proposition and highlight sales messages
- To coordinate with the clients (CXOs) and external stakeholders for inputs required
- Proofread and format documents
Key Requirements
- 6-12 years of experience in proposal writing or bid management
- IT services industry experience is must
- Must have managed large and complex RFPs
- MBA, ITIL is an added advantage
- Ability to work under high-pressure environment and deadlines
- Fundamental knowledge of IT services (web design, web development, cloud, mobility, etc.)
- Experience working with government proposals is an added advantage
- High level of commitment and flexibility
- Strong attention to detail
- Excellent communication skills, both verbal and written
Optional (added advantage)
- Knowledge of Microsoft Office, particularly PowerPoint, Excel, and Word
- Knowledge of IT domain (cloud, mobile apps, web, and portals, analytics)
- Pre-sales consulting background in IT services

About Bids and Beyond
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- Experience in Automation Testing.
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Greeting from DevCare Solutions!!!
Job Description:
• Minimum 1+ years relevant experience in non-IT process.
• Experience with recruitment and selection processes for Non-IT Positions.
• Excellent communication skills with the ability to assess a candidate’s viability for a position
• Utilize various sourcing methods to identify and attract potential candidates for non-technical roles.
• Previous experience in healthcare jobs
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provided in the company
www.devcare..com
About the role:
Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
• Min 1 to 3 years’ experience in a customer support role
• Can handle voice and non-voice process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Qualification
• Bachelor's degree in Any filed
• 0-1 years experience in a customer support role
• CTC Compensation upto 2.50 LPA to 3.50 LPA
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Driving the sales through reseller network and driving alliances with potential partners to create multiple channels for new customer acquisition.
- Leading the strategies and team driving the business to grow 10X in next 3 years.
- Uncovering the growth path by building offline GTM channels.
- Driving team with recruitment, training program, setting process, goals & performance review.
- Driving strategies with planning experimentation and opening growth potential of driving sales through channels in India and further to global market.
- Designing processes, revenue projections and roadmap.
- Working with different team to plan & execute processes.
- Designing process for partners onboarding, training and success.
What you need to have:
- Experience in managing teams of channel sales and driving sales through alliances and reseller base.
- Experience working with management consulting firms, business process outsourcers, IT sourcing companies, marketing service providers, creative & digital agencies, analytics & business intelligence consultancies, and customer experience consultancies.
- Proven ability to communicate with partners at all levels within an organization.
- Excellent communication, presentation, negotiation & documentation skills.
- Understanding of all parts of a partner lifecycle, starting with profiling/recruitment.
DUTIES AND RESPONSIBILITIES:
- Design and build applications for the iOS platform
- Implement new features while maintaining overall quality of software
- Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad
- Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge
- Remain current on relevant technology trends
- Participate in researching and resolving customer issues
- Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Proficient in native development with Swift and Objective-C
- Experience building interface components and experiences using Swift UI and WebKit and understanding their limitations
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- Prior experience with knowledge of Git and GitHub
- Knowledge of iOS back-end services
- Knowledge of Apple’s design principles and application interface guideline
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- Familiarity with security best practices for software development

Kindly do not apply if you have less than 4 Yrs of Experience in Python
Position(6 Months Contract in Gurugram, India) :
Sr. Frontend Engineer
Experience:
4+ years of relevant exp
Location:
Gurugram, India
(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)
About Company:
The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.
Key Competencies:
- A strong technical solutioning sense.
- Excellent experience in writing code using the following technologies: Angular JS
- Understand end-user requirements, formulate use cases and come up with effective solutions.
- Strong problem-solving, data structures, and algorithm design skills.
- Good understanding of REST APIs and web technologies in general.
- Ability to build a feature from scratch & drive it to completion.
- A willingness to learn and choose new technologies with a strong justification for the choices made.
Roles/Responsibilities:
- Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
- Help develop best practices for future development.
- Thinks and implements in the right way instead of cutting corners.
- Integrate user-facing elements into applications, test & debug programs
- Own the delivery of an entire piece of a system or application.
- Use technical knowledge and creative thinking to provide the most innovative solutions.
- Optimizing the performance of the components and keeping up to date with the latest industry trends
- Doing effective peer reviews where your peers learn from you every time.
- Be a great team player
If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.










