Sales Executive

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

ABOUT THE ROLE

We are seeking a highly skilled and experienced Project Manager to join our dynamic team. As the Project Manager - Automobile, you will be responsible for overseeing the planning, execution, and successful completion of projects related to the development and implementation of alternative gas fuel systems for automobiles. You will collaborate with

cross-functional teams, including engineering, production, procurement, and quality assurance, to ensure project milestones are achieved within the defined scope, timeline, and budget.

The ideal candidate should possess a strong background in automotive engineering and project management, with a proven track record of delivering projects on time and within budget.

Requirements: 7+ years of proven experience as a Project Manager in the automotive industry, preferably in alternative fuel systems or related fields.

Responsibilities:

● Lead and manage the end-to-end project lifecycle, including project initiation, planning, execution, monitoring, and closure.

● Define project scope, goals, and deliverables in collaboration with stakeholders and senior management.

● Develop detailed project plans, schedules, and budgets, and ensure adherence to project timelines and budgetary constraints.

● Coordinate and collaborate with cross-functional teams to assign project tasks and ensure efficient utilization of resources.

● Monitor project progress, identify potential risks, and develop mitigation strategies to ensure timely completion of deliverables.

● Conduct regular project status meetings and provide progress updates to stakeholders and senior management.

● Establish and maintain strong relationships with customers, suppliers, and other external stakeholders.

● Ensure compliance with industry standards, regulations, and quality assurance processes throughout the project lifecycle.

● Identify process improvements and drive continuous improvement initiatives to enhance project management methodologies and efficiency.

● Prepare and present project reports, including project status, financials, and key performance indicators, to senior management.

At Zest Network LLP, we run a portfolio of content-based online businesses where we take serious efforts to educate and inform our readers on various subjects. And we are looking for an experienced writer who is well-versed in the subject of cryptocurrencies, crypto wallets, crypto exchanges, and Web3.

Key responsibilities:

Double our content publishing efforts over the next year in the cryptocurrency niche by contributing, coordinating with existing writers on the team, and bringing seamlessness in our existing content publishing strategy by working & re-working with other existing writers on the team & existing systems within 100 days of the start date.

1. Write articles every day & every alternative day for Twitter on an agreed theme (tweets & threads) & for the newsletter as & when needed.

2. Work on preparing & writing outlines for all agreed topics & keywords so that the content schedule keeps running seamlessly (outlines are to be approved by a manager)

3. Work on editing, formatting & fact-checking, etc. of content written by other writers on a daily basis

4. Work on assigning for uploading to uploader after writing & editing is done to a satisfactory level

5. Check everything is in place after uploading done by the uploader in WordPress

6. Work on liaisoning up with other writers so that we stick to the agreed schedule & resolve any other issues that they might have with respect to the writing that is assigned to them

7. Work on making sure the content calendar is being followed as decided in advance

8. Work on Twitter & blog publishing reports every week

Who can apply: Computer science, economics, statistics, engineering, and finance graduates are preferred who know copywriting & content writing.

Basic Qualifications:

• Five+ years experience working in a Big Data Software Development role
• Experience managing and deploying ML models in real world environments
• Bachelor's degree in Computer Science, Mathematics, Statistics, or other analytical fields
• Experience working with Python, Scala, Spark or other open-source software with data science libraries
• Experience in advanced math and statistics
• Excellent familiarity with command line linux environment
• Able to understand various data structures and common methods in data transformation
• Experience deploying machine learning models

Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

As a Marketing Associate, you will lead and manage the day to day operations of the
marketing team at Cuddles Foundation with a vision to enlist new supporters for the mission and grow
existing relationships. You will report to the Marketing & Communications Lead.

Responsibilities:
→ You’ll manage the annual and monthly marketing calendar and scheduling of tasks
→ You’ll manage our campaigns and grow our engagement and reach strategically
through email, search and social media, taking full ownership of organisational
marketing goals.
→ You’ll work closely with the social media team to plan the content calendar and
promotional strategy.
→ You’ll work closely with the digital team to update the blog and other dynamic
website content.
→ You’ll liaise with the creative team for campaigns and collaterals needed for
fundraising campaigns, events and programmes.
→ You’ll write communication briefs that are backed with content, research and insights
for the creative team to execute.
→ You’ll manage incoming media requests.
→ You’ll represent the organisation and team at industry events, fundraisers and press
conferences.

Must Haves :
→ You have a bachelor’s or a master’s degree in communication or advertising or digital
marketing.
→ You have 3-4 years prior experience working in a marketing or communications role,
preferably in the e-commerce or digital space.
→ You have superior written and verbal communication skills.
→ You have proven success in executing digital marketing and communications
strategies and campaigns for consumer brands.
→ You’re up to date on consumer insights and trends.
→ You’re capable of working well as part of a team as well as independently.
→ You’re tech-savvy and have worked with applications like Mailchimp, Canva and
Zoho.
→ You’re open to traveling and commuting to field sites when needed.

Skills :

You see the bigger picture.
You can think analytically and strategically. You're able to break a large project into bite-size
pieces while always keeping your eye on the big picture. You think two steps ahead and can
see how complex initiatives come together for maximum impact.
You get things done.
You’re a great multitasker and capable of simultaneously managing multiple projects with
different deadlines. You follow through on every job, no matter how big or small. You live for
hitting deadlines and understand the importance of keeping on schedule. You love to identify
people’s strengths and build processes to make things run more smoothly.
You’re a stickler for organising things.
You have remarkable attention to the smallest details. You have an excellent project
management skills and the ability to meet deadlines.
You're a communication ace.
You keep everyone in the know so that the job gets done efficiently and effectively. You
know when to ask for help, when to listen, and when to speak up. And you're known for your
professional candour.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment. You're excited to work
cross-functionally with other departments and enjoy bringing people together to achieve a
goal. People enjoy working with you because they know they can trust you.

Location : Mumbai/ Remote
Open to remote/hybrid working modes. You may need to come into the office for meetings
or training  

Our frontend (React) team is passionate about React Technology and we are working on a few world-class products which have their roots and frontend in React Technology along with Redux, web-hooks, and Reducers. Keeping performance, scalability, usability, and user acceptance in mind, we are looking for a smart frontend engineer that has experience developing a variety of Web Applications using React Technology. (Along with strong frontend expertise, needs a good understanding of how frontend applications work in different browsers and have a mobile responsive design)

Basic roles and responsibilities are mentioned for the engineer at our team:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• You will ensure that these components and the overall application are robust and easy to maintain.
• You will coordinate with the rest of the team working on different layers of the infrastructure.
• Good understanding of async functions and their concepts.
• Your primary focus will be on developing user interface components and implementing them following well-known ReactJS workflows (such as Flux or Redux).
• A Commitment to collaborative problem solving, sophisticated design, and quality product is important.

• Developing new user-facing features using ReactJS
• Familiarity with modern front-end builds pipelines and tools.
• Translating designs and wireframes into high-quality code.
• Thorough understanding of ReactJS and its core principles.
• Experience with popular React.js workflows. (such as Flux or Redux)
• Familiarity with RESTful APIs.
• Building reusable components and front-end libraries for future use.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and Oauth.
• Good knowledge of CSS and other latest frameworks like a tailwind CSS / Bootstrap.

• Experience developing highly scalable Web applications.
• Knowledge of Media Queries and CSS via useful frameworks.
• Strong experience with React frameworks with components like Redux, Flux, Webhooks.
• Good knowledge of code versioning (git / Github)
• Good experience with code deployment on servers like Ubuntu, Linux systems.
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
• Basic understanding of docker to work with different major versions of Node js and database release(Postgres, MySQL, etc)
• Good knowledge to write and train the team to write unit test cases for the application code.

• You would be knowing how to do a basic code review of team and junior NodeJS engineers.

• Experience with deployment and CI/CD is a plus!
• Have worked with Testing libraries
• Good Verbal and Written communication Skills.

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience

Job Description

• Experienced in Cloud (AWS, Digital Ocean, Google& Azure) development and System Operations.
• Cloud Storage Services and prior experience in designing and building infrastructure components in Amazon. DigitalOcean (or other cloud providers).
• Strong Linux experience (Red Hat 6.x/CentOS 5.x & 6.x, Debian).
• Expert Knowledge in - Git, Jenkins
• Should have experience in CI/CD Automation using tools like Jenkins, Ansible, puppet/Mcollective, Chef Docker, Kubernetes, GIT, Ansible, Terraform, Packer, Hashicorp Vault Docker, Kubernetes, Python Scripting etc.
• Good working knowledge with scripting languages such as Python, php
• Good communications and Presentation Skills

Preferred Education:

Bachelor's Degree or global equivalent in Computer Science or related field