National Sales Head - - Business Development

Job Title : IT Risk & Controls Lead – Third Party Risk Management

Location : Pune (Onsite)

Experience : 5+ Years

Notice Period : Immediate or Serving Notice

Employment Type : Full-Time / Contractual

Mandatory Skills : Third Party Risk Management, IT Risk & Controls, System Development & Deployment Controls, Data Movement Controls, Identity & Access Management (IAM).

Key Requirements :

• Mandatory : Third Party Risk Management experience.
• Strong knowledge of IT Risk & Control frameworks (especially in financial services).
• Expertise in System Development, Data Movement, IAM (Identity & Access Management).
• Familiarity with Non-Financial Risk, compliance, and governance.
• Strong stakeholder management, communication, and analytical skills.
• Tools : MS Excel, SharePoint, Microsoft Teams, Confluence.

Responsibilities :

• Act as a trusted advisor to senior management on IT risk and control matters
• Govern controls across development, data, and access processes
• Ensure compliance with risk frameworks and identify areas for improvement
• Collaborate with Cybersecurity, IT, and Business teams to strengthen controls
• Support audits, regulatory compliance, and risk reporting

Preferred :

• Experience working in global teams and diverse cultural environments
• Knowledge of automation opportunities in control processes

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Description:

We are looking for a Business Development Executive / Manager to join our team. If you are creative, hard-working, motivated and sales savvy, looking to pursue a career in Digital Sales and Business Development with significant growth opportunity, we want to hear from you. We are looking for an executive to assist in the planning, execution and optimization of our online business development efforts. The sale of services through digital channel is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things Sales, Business Development and Technology. The role is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace

and competitor activity.

Responsibilities

● Generate new leads through different mediums like: Freelancing Portals, LinkedIn, Social Media Platforms, Direct contacts etc…

● Find new modes of Business lead generation and actively work to establish companies profile

● Build contacts with potential clients to create new business opportunities

● Keep prospective client database updated

● Make cold calls for new business leads

● Writing new business proposals

● Maintain knowledge of all product and service offerings of the company

● Arrange meetings for senior management with prospective clients

● Follow company guidelines and procedures for acquisition of customers, submission of proposals etc…

● Skills and experience in creative content writing

● Analytical mindset and critical thinking

Must have:

● Excellent communication and interpersonal skills

● Strong content writing skills

● As our customers are based out of India and we work on outsourced

projects only, candidate should be willing to work in odd hours to generate leads

● Prospecting for new business (cold calls and warm calls through our lead generation programs)

● Approach and develop new leads daily

● Plan and prepare sales presentations for prospects and clients

● Develop winning proposals

● Identify and develop a strong understanding of client's core objectives and challenges

● Good knowledge of Digital Sales & Marketing/ Social Media /Web Technologies/E-commerce

● Handling Client Leads and taking it to a logical conclusion

While the role will vary depending on the company and the industry, you might expect your tasks to include:

·      Identifying opportunities in target markets for your organization’s products and services

·      Generating leads through cold calling prospective clients or networking at trade shows

·      Developing and nurturing relationships with key customer accounts

·      Keeping up with the latest industry developments, including market positioning of corporate competitors

·      Assessing client needs and the company’s ability to meet those needs

·      Following up with new leads and referrals generated from the sales team

·      Preparing status reports on goals

·      Using customer relationship management (CRM) software, such as Salesforce, to manage interactions

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Must have-

• Knowledge of Docker
• Knowledge of Terraforms
• Knowledge of AWS

Good to have -

• Kubernetes
• Scripting language: PHP/Go Lang and Python
• Webserver knowledge
• Logging and monitoring experience
• Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc. 
• Build and maintain highly available production systems.
• Must know how to choose the best tools and technologies which best fits the business needs. 
• Develop software to integrate with internal back-end systems.
• Investigate and resolve technical issues.
• Problem-solving attitude.
• Ability to automate test and deploy the code and monitor. 
• Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
• Lead and guide the team in identifying and implementing new technologies.

Skills that will help you build a success story with us

• An ability to quickly understand and solve new problems
• Strong interpersonal skills
• Excellent data interpretation
• Context-switching
• Intrinsically motivated
• A tactical and strategic track record for delivering research-driven results

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

We are looking to hire Node.js Backend developers to build a consumer-friendly social commerce app.

You can apply if you have knowledge of JavaScript and frameworks/systems (nodejs) and

• Strong analytical skills and aptitude Good Understanding of architecture, software design and best coding practices
• Ability to learn new languages and technologies
• Experience with databases (both SQL and NoSQL)
• Familiarity with Agile development methodologies
• Good working knowledge of Linux
• Excellent communication skills

Plus points:

• Knowledge of Redis, Mongo and Mysql.
• Knowledge of AWS services.
• Knowledge of CI/CD pipelines.
• Deep understanding of Database Indexing.
• Knowledge of microservices architecture.
• Knowledge of golang/rust.

Working with an early stage startup can get you an opportunity to build systems from scratch, exponentially grow your career and become industry leaders. You will be working with experienced software engineers from top IITs, unicorns and soonicorns who have built systems for millions of users

• 5+ years of software development or site reliability engineering or equivalent experience
• Skilled at problem solving, algorithms, and data structures
• Building tools and scripting frameworks from scratch
• Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
• Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc.
• Configuration automation using Ansible or equivalent tools
• Exposure to Windows, Linux administration skills
• Project management tools like Jira, Trello
• Prior experience in dealing with Datastore technologies like Postgres, MySQL, SQL, DynamoDB is desirable
• Familiarity with basic networking, security and cloud engineering concepts
• Team player who is eager to help others to succeed through mentoring and leading by example
• Highly collaborative with effective written and verbal communication skills