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We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
Exp - 2+ Yrs
Skills - Java & SQL
Location - Vikhroli, Mumbai
*Need candidates from Mumbai location only*
NP - Immediate
3.6 Years in Java experience mandatory.
Looking for immediate joiners
Role Description
This is a full-time on-site role for a Java Software Engineer located in Pune. As a Java Software Engineer, you will be responsible for software development, microservices, programming, Spring Framework, and Java. Your day-to-day tasks will include designing and implementing software solutions, debugging and testing code, developing and maintaining technical documentation, and collaborating with cross-functional teams to deliver high-quality solutions.
Qualifications
- Proficiency in Software Development and Programming
- Experience with Microservices Architecture and Spring Framework
- Expertise in Java programming language
- Excellent problem-solving skills and attention to detail
- Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field
- Experience in agile development methodologies is a plus
- Experience with cloud technologies such as AWS or Azure is a plus
Credit cards haven't changed much for over half a century so our team of seasoned
bankers, technologists, and designers set out to redefine the credit card for you - the
consumer. The result is OneCard - a credit card reimagined for the mobile
generation. OneCard is India's best metal credit card built with full-stack tech. It is
backed by the principles of simplicity, transparency, and giving back control to the
user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low
latency, transactional guarantees, security, and high scalability. When we add credit
and engagement into the mix, the challenge becomes even more interesting with
underwriting and recommendation algorithms working on large data sets. We have
eliminated the current call center, sales agent, and SMS-based processes with a
mobile app that puts the customers in complete control. To stay agile, the entire
stack is built on the cloud with modern technologies.
Check out our apps here:
OneCard (Best credit card app) : www.getonecard.app
OneScore (5 million downloads): http://www.onescore.app" target="_blank">www.onescore.app
Security Compliance Lead
Opportunity:
Opportunity to build GRC practice grounds up for new Age Fintech startup, lead and
implement PCI-DSS, ISO-27001, RBI compliances
What you will do:
● Be SME for all applicable regulations, guidelines and industry best practices
to manage risk and ensure compliance.
● Be the single point of contact for all external entities related to Security and
Compliance communications.
● Owner for all security documentation such as policies, standards, and
procedures.
● Owner for driving security controls across all organisation functions.
● Build continuous assessment practice which is superset of all required
regulatory compliance.
● Manages and supports Information Security Risk Management Life-cycle for
the organization.
● Provide adequate security and compliance against specific standards such as
NIST 800-53, NIST 800-171, ISO 27001, SOX, PCI, HIPAA and other
regulatory requirements.
● Identifies and formally documents deviations from published standards,
estimates risk level, recommends appropriate mitigation countermeasures in
operational and non-operational situations.
● Identify potential areas of IT compliance vulnerability and risk; guide the
accountable stakeholders to develop/implement corrective action plans for
resolution, and provide general guidance on how to avoid or deal with similar
situations in the future. Risks should be identified, assessed and monitored on
an ongoing firm-wide and individual entity basis
Experience Range:
4-8 years of experience in Cybersecurity & Risk Compliance Domain in areas
including and limited to: System Security, Network Security , SOC, Risk &
Compliance Management
Technical Expertise:
● Auditing experience in ISO-27001, SOX, NIST, PCI-DSS
● Experience with AWS Security and Compliance.
● Prior experience in the Banking and Financial domain is nice to have.
● Proven experience in Endpoint Security, Network Security, SIEM,SOC
Advanced security tools – SOAR platform, Vulnerability Management, SIEM
● Experience building Threat Modeling practice
● Strong communication skills

Drive architecture discussions, design and code reviews, and provide timely
feedback
Collaborating with several cross-functional teams, product managers, and
engineers
Bring tech innovations that will help in the growth of the platform
Proactively research and investigate external products and technologies
identifying emerging trends and revising software development best practices
to take advantage of these
Hiring strong and diverse talent to strengthen the team
Lead a team technically and mentor, improving process and delivery results
Provide regular status updates to the core project team and leadership
Manage any project and product-related issues or escalations
Facilitate a smooth hand-off to the Customer Success & Support teams
Assist team members in up-leveling their technical skills Requirements
Experience working with cross-functional teams
Ability to grasp technical concepts
Strong problem-solving skills to resolve project-related issues (ex. timeline
risk, scope creep, resource constraints, etc.) and escalations while navigating
challenging situations in a professional manner
Passion for delivering outstanding customer experience; customer-focused,
enthusiastic, positive, and service-oriented
Team player who exhibits professionalism while dedicated to meeting and
exceeding expectations
Ability to multitask and prioritize issues under pressure effectively
About Client
Our Client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.
They empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.
We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.
We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech,
Job Description – FullStack Developer
We are looking for a fullstack developer to be part of our tech team. If you are coding ninja and are motivated by the joy of creating scalable products and platforms this the role for you
- You should have 2+ years of quality experience in building scalable digital products/platforms as a fullstack developer
- Experience in big data analytics and engineering would be plus
- You should have good command over Data Structure, Algorithms.
- Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc.
- You should have experience with react.js on the front-end, and python/mysql/big query/google cloud on the backend layer.
- It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
- You should enjoy going deep into that part of the 'full stack' that you are not an expert of?
Requirements
Qualifications and Experience: -
1.BE/MCA/MCS with 2-3 experience
2.Prito experience in working on product/platform development would be plus
3.Strong analytical, problem-solving and bias to action
our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again..
Benefits
- Fixed Salary + ESOP
- Insurance for family
- Company meals
- Company events
Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.
Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis. Globally, they deliver programmes in 17 countries of Africa, Middle East and South East Asia
As catalysts, they facilitate education to transform and create a sustainable impact. They improve the quality, reach and delivery of education to the masses using pedagogy and technology. Their partnerships with the government, educational institutions, and international agencies ensure maximum reach and hence, impact.
- Responding and managing inbound sales leads from our website or any other channel.
- Doing the first conversation, understanding the requirements, suggesting a best suited solution and then connecting them to the senior members of our team.
- Understanding sales targets and building leads digitally both for the social sector, for schools, with coaching institutes and retail.
- Working with the senior team to share the relevant information, mature these leads and driving them for conversion
- Building digital connections with potential partners, distributors, resellers, CSR consultants and NGOs who can take up our solutions and grow them in their territory.
- Personally meeting the leads and giving them detailed presentations about the company and the products
- Managing schools needs by providing them with customised solutions
- Handling the North-east region and the leads for that territory
- Setting up a network of schools for future sales and support
- Sharing with them the various edtech options built by the company
- Candidate with sales experience in Education K - 12 segment (preferred) - someone with experience in managing Digital sales (B2B).
- MBA (preferred)
- Good communication skills
- Sales experience in an ed-tech field preferably with B2B
- Excellent and Effective Communication and an aspiration to learn best of all types of communication - verbal, email, phone, WhatsApp and others
- Basic digital capabilities - Since all our inbound sales and support queries come via phone/ email, therefore the person should be good at emails, typing, and writing replies and coordinating with different people.
- Self-awareness, Peaceful mind and humility to learn
● Write clean, maintainable and efficient code
● Design robust, scalable and secure features
● Contribute in all phases of the development lifecycle
● Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
● Drive continuous adoption and integration of relevant new technologies into design
Requirements
● 2 to 5 years of experience in developing applications using Ruby on Rails
● Experience in Rails gems like rspec, devise, cancan, active-admin
● Proven work experience in software development
● Experience in writing ReSTful APIs
● Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
● Experience developing highly interactive applications
● A firm grasp of Object Oriented analysis and design
● Passion for writing great, simple, clean, efficient code
● Good knowledge of relational databases
● Working knowledge of NoSQL database
● Experience in using AWS services is a plus.









