Hadoop Developer

• Strong AI/ML OR Software Developer Profile
• Mandatory (Experience 1) - Must have 3+ YOE in Core Software Developement (SDLC)
• Mandatory (Experience 2) - Must have 2+ years of experience in AI/ML, preferably in conversational AI domain (spped to text, text to speech, speech emotional recognition) or agentic AI systems.
• Mandatory (Experience 3) - Must have hands-on experience in fine-tuning LLMs/SLM, model optimization (quantization, distillation) and RAG
• Mandatory (Experience 4) - Hands-on Programming experience in Python, TensorFlow, PyTorch and model APIs (Hugging Face, LangChain, OpenAI, etc

Job Summary:

We are looking for a dedicated and customer-focused "Reservation Operations Executive"

" With at least 1 year of experience in flight reservations and ticketing. The ideal candidate will be responsible for assisting customers with bookings, managing ticketing operations, and delivering exceptional customer service while ensuring compliance with airline and company policies.

Key Responsibilities:

Assist customers in booking domestic and international flights.

Process ticket reservations and issue electronic tickets using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Handle ticket modifications, cancellations, rebooking's, and refunds efficiently.

Respond to customer inquiries and resolve issues related to flight reservations.

Coordinate with airlines and travel suppliers to provide accurate and updated information.

Stay informed about airline policies, fares, and industry trends.

Follow standard operating procedures and company compliance guidelines.

Ensure high levels of customer satisfaction through professional service delivery.

Qualifications:

Minimum 0 years of experience in travel/ticketing or a similar role.

Proficiency in GDS systems (Amadeus, Sabre, Galileo).

Strong knowledge of airline codes, fares, and flight regulations.

Excellent communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

High attention to detail and accuracy in ticketing operations.

Skills Required:

Expertise in GDS platforms (Amadeus, Sabre, Galileo).

Strong interpersonal and communication skills.

Problem-solving and conflict resolution abilities.

Teamwork and collaboration.

Ability to perform under pressure and handle difficult situations calmly.

Job Types: Full-time, Permanent

Benefits:

• Internet reimbursement

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

 Job Description For Database Engineer

Job Title: Database Engineer(MySQL)

Company: Mydbops 

About Us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Mydbops takes pride in being a PCI DSS-certified and ISO-certified company, reflecting our unwavering commitment to maintaining the highest standards of security and operational excellence.

Role Overview:

You will work in a fast-paced environment where we are responsible for the most critical systems. Our external teams ( Customers ) count on us to keep their MySQL database running and we are vital to the success of their business. You will troubleshoot and resolve customer issues related to the DB system's availability and performance.  You will develop relationships with customers, comprehend and fulfil their needs, and maintain their satisfaction through regular communication and engagement with their environments.

Responsibility :

• The major focus is on handling all the alerts in MDS MySQL.
• Optimising the complex SQL Queries.
• On-Demand Query Optimization.
• Monthly Query optimization assigned ( based on customer list ).
• Get into Client calls on Performance issues and other tasks.
• Reaching the DBE-2 and DBRE's for escalations.
• Assisting and mentoring the ADBEs.
• Efficient troubleshooting using MySQL MDS Internal tools 
• Writing the technical and process documents.
• Managing the client-based operations documents to ease scheduled & repeated tasks for the database engineering team.

Skills Required :

• Teamwork in a fast-paced environment.
• Alarm resolution expert
• Good in SQL language.
• Linux commands for day-to-day operations.
• Kernel tuning and Linux performance tools
• Expertise in MySQL backup tools
• mysqldump
• mydumper/myloader
• Xtrabackup.
• mariabackup
• Knowledge on AWS basic operations
• log collections
• S3 Push
• AWS Workspace
• Deep Skills in query optimization, index tuning and implementing the database features for SQL optimisation.
• Polite, friendly and professional; this position requires significant customer interaction and teamwork.
• Process-oriented and teamwork play a pivotal role.
• Excellent and strong written and spoken English Communication Skills.
• Strong work ethic and accepts feedback from others.
• Strong understanding of MySQL architecture, storage engines (InnoDB, MyISAM), and replication (Binlog Based And  GTID).
• Good understanding of database security practices (users, roles, encryption, authentication mechanisms).
• Strong problem-solving and troubleshooting skills.
• Experience with monitoring tools such as PMM (Percona Monitoring and Management), Prometheus, Grafana

Good to Have (Optional but Preferred): Experience with AWS RDS/Aurora MySQL.

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.

Job Details:

• Job Type: Full-time opportunity 
• Work Days - 6 days
• Work time: Rotational shift
• Mode of Employment - Work From Home

Software Developer job

Java Full Stack Developer

Are you a talented Java Full Stack Developer with a passion for building innovative web applications? We are looking for an experienced professional to join our team and help us design, develop, and maintain end-to-end solutions that delight our users.

Responsibilities:

• Design, develop, and maintain web applications using Java, front-end technologies (HTML, CSS, JavaScript), and various frameworks.
• Collaborate with cross-functional teams, including UX/UI designers and backend developers, to deliver high-quality, responsive, and user-friendly web solutions.
• Create and maintain RESTful APIs for seamless integration between the front-end and back-end components.
• Optimize application performance, ensuring scalability and responsiveness.
• Implement best practices for security, data protection, and code quality.
• Stay up to date with the latest web development trends and technologies to drive innovation.
• Provide technical leadership and mentorship to junior developers.

About the role(s):

Software development and platform engineering has driven our success and growth of our platform & data businesses. We are now looking for more developers to join our team and help us build the best financial inclusion platform in the world. You'll be an integral part of product development team working collaboratively with cross functional team of business heads, product managers, credit risk experts, data scientists and technologists to iteratively design and build fintech products. You'll be constantly be challenged and you'll have the freedom to discover and advocate new technologies. 

Requirements:

We are looking for people who are truly full stack, and are as comfortable working on javascript front end as they are debugging database interactions, or improving their CloudFormation templates. While we are open to any degree and colleges, we are look for people who prides in being a coder and have demonstrable (3+ years) experience in software development. In particular we look for people who can:

• Code backend services, ideally using Node.js or Java, or other server side compiled language.
• Design and develop Rest API with integrations to lots of external systems. Experience of GraphQL is an advantage
• Develop modern and secure web front ends, ideally using React, Express and Redux.
• Interface with No-SQL/ MongoDB or SQL based data bases (PortgresSQL).
• Deploy their code into the cloud and support it there, ideally on AWS and GitHub. Experience with kubernetes and serverless is an advantage.
• Deliver in agile manner while coding cleanly, automating testing and clean coding, simple solutions, automated testing and continuous deployment.
• Takes ownership of a feature from the original idea through to live.

Attractive salary compensation including employee stock options, 10% time free to pursue own project, paid training and education support.

We truly practice flexible time with focus on output and core hours for team collaboration. While we are mostly working remotely at Fundfina and are open to applications across India, we will prefer that you are open to commuting to Mumbai or Bangalore or Delhi offices when required.

By submitting your application, you agree that Fundfina may collect your personal data for recruitment purposes. 

Designation: Associate - QA

Office Location: Goregaon Mumbai

Position description: 2+ years of hands on experience in testing.

Primary Responsibilities:

• To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
• Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
• Required to plan test cases in consultation with the stake holders
• Required to document all bugs and findings of these tests and ensuring they are addressed

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.