Key Account Management

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social media channels, ensuring consistency and alignment with the company’s brand voice and

marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments and messages in a timely and professional manner, and engage with followers to build a

strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

position Summary

§  Title: UI Developer

§  Location: Bangalore

§  Type: Full Time

§  Qualifications: Bachelor’s/Master’s degree in computer science/Information Science

§  Experience: 4to 7 years

Development skills

§  Top-notch programming skills and in-depth knowledge of modern HTML/CSS, JavaScript

§  Hands-on experience in React JS, ECMAScript (ES5,ES6/above)

§  Experience in Unit and E2E test automation (preferably Jest &Cypress)

§  Knowledge of web components and different component patterns

§  Experience using a state management library (Redux, Context API)

§  A solid understanding of how web applications work including security, session management, performance, and best development practices

§  Adequate knowledge of Object-Oriented Programming and web application development

Methodologies

§  Git, Jenkins

§  Test driven development

Good to have

§  Very good at programming and debugging for cross- browser compatibility and accessibility code

§  Unit testing experience on tools such as chai, mocha, jasmine

§  Reusable components development that can be used across web/ mobile applications.

§  Build tools such as webpack, grunt, gulp, babel

Other skills

§  Collaborate with business partners to gather requirements, implement new functionality, and drive continuous improvements

§  Excellent written, communication & presentation skills

§  Strong analytical skills and enjoys solving complex technical problems.

§  Participate in all phases of software life cycle including architecture, technical design, implement, test, and launch

§  You enjoy wearing multiple hats and roles, and titles are not important to you.

§  You enjoy doing it right first time and utilize tools & techniques to constantly excel in what you work to deliver it on time.

§  You are comfortable working under strict confidentiality agreements and often behind the-scenes.

§  You are self-organized and manage time and resources well.

§  Work independently and as part of a team

§  You are constantly growing your own knowledge, and helping to grow the knowledge of others

Job Title: Social Media Intern

Responsibilities:

• Create engaging content for various platforms.
• Manage community interactions and respond promptly.
• Support campaign planning and execution.
• Conduct research on industry trends.
• Assist with administrative tasks as needed.

Qualifications:

• Enrolled in a Bachelor’s program, preferably in Marketing or related field.
• Strong written and verbal communication skills.
• Passion for social media and digital marketing.
• Familiarity with major social media platforms.
• Ability to work independently and in a team.
• Basic understanding of social media analytics.

Data Scientist

Requirements

● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch

Optional Add-ons-

● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
  
  
  Skills
  
  
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Knowledge of object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock-solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle 
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suite

• Good experience and exposure of cloud native architecture, development and deployment on public clouds AWS, Google Cloud etc
• Responsible for Linux server installation, maintain, monitoring, data backup and recovery, securtiy and administration
• Understanding of clusters, distributed architecture, container environment 
• Experience in networking, including linux, software defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks
• Knowledge of several middleware such as MySQL, Apache etc
• Responsible for managing network storage
• Disaster recovery and incident response planning
• Configuring/monitoring firewalls, routers, switches and other network devices

• Support the globally distributed cloud development and teams by mainitaning the cloud infrastructure labs hosted in a hybrid cloud environment
• Contribute towards optimization of preformance and acost of running the labs

• Strong grasp of computer science fundamentals and excellent problem-solving skills.
• Good understanding of software engineering practices, Data Structures & Algorithms.
• Solid programming skills in Java/Kotlin.
• Good communication skills.
• Strong sense of ownership and accountability.
• Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
• 6-10 years of experience in product driven organization.

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately