Engineering Manager - SP

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Primary Skills

• Observability: ELK (Elasticsearch/Kibana), Prometheus, Grafana, PromQL
• Automation: Java/Vert.x or Python (FastAPI), Shell/Bash, REST/SOAP APIs
• Cloud & Platform: Docker, Kubernetes, Kafka, Redis
• Reliability Engineering: Distributed Systems, Microservices, Event-Driven Architecture, DR & Incident Management
• Stakeholder Management & Cross-functional Collaboration

Secondary Skills

• Agentic AI: LangChain, LangGraph, RAG, MCP
• LLM Integration & AI Frameworks
• Python (FastAPI)

Key Responsibilities

• Build and deploy LLM-powered Agentic AI solutions with tool calling and autonomous workflows.
• Integrate AI capabilities into existing applications using modern AI frameworks.
• Own platform reliability through SLAs, SLOs, error budgets, MTTD/MTTR, and operational governance.
• Enhance observability using ELK, Prometheus, Grafana, and advanced alerting.
• Lead incident response, RCA, disaster recovery, and resiliency initiatives.
• Drive production readiness, automation, platform stability, and infrastructure optimization.

About the Role:

NeoGenCode is looking for a highly skilled Lead Java Fullstack Developer to join their agile development team. The ideal candidate will bring strong expertise in Java, Angular, and Spring Boot, with hands-on experience in developing and deploying enterprise-level microservices in cloud environments (especially AWS). The candidate will be expected to lead technically while remaining hands-on, guiding junior developers and ensuring top-quality code delivery.

Key Responsibilities:

• Act as a technical lead and contributor in a cross-functional agile team.
• Analyze, design, develop, and deploy web applications using Java, Angular, and Spring Boot.
• Lead sprint activities, task allocation, and code reviews to ensure quality and timely delivery.
• Design and implement microservices-based architecture and RESTful APIs.
• Ensure performance, security, scalability, and maintainability of the applications.
• Maintain CI/CD pipelines using GitHub, Jenkins, and related tools.
• Collaborate with business analysts, product managers, and UX teams for requirement gathering and refinement.

Technical Requirements:

✅ Core Technologies:

• Java (Java 21 preferred) – minimum 5+ years of hands-on experience
• Spring Boot (MVC, Spring Data, Hibernate) – strong hands-on experience
• Angular (Angular 19 preferred) – minimum 2+ years of hands-on experience

✅ Cloud & DevOps:

• Experience in AWS ecosystem (especially S3, Secrets Manager, CloudWatch)
• Experience with Docker
• Familiarity with CI/CD tools (Jenkins, GitHub, etc.)

✅ Database:

• PostgreSQL or other RDBMS
• Familiarity with NoSQL databases is a plus

✅ Frontend Proficiency:

• HTML5, CSS3, JavaScript, AJAX, JSON
• Angular concepts like Interceptors, Pipes, Directives, Decorators
• Strong debugging and performance optimization skills

✅ Testing & Tools:

• Unit testing using Jasmine/Karma or Jest is a plus
• Experience with tools like JIRA, Azure DevOps, Confluence



Soft Skills & Other Expectations:

• Excellent verbal and written communication skills
• Prior consulting or client-facing experience is a big plus
• Strong analytical, problem-solving, and leadership abilities
• Familiarity with Agile/Scrum methodology
• Self-motivated and adaptable with a strong desire to learn and grow

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Resolve product or service issues by understanding customer concerns and providing solutions
• Maintain detailed records of customer interactions and transactions
• Follow up with customers to ensure issue resolution and satisfaction
• Provide accurate information about products, services, and company policies

Job Description – AI Developer

Job Description 

We are seeking a forward-thinking AI Developer with expertise in Generative AI, Machine Learning, Data Science, and Advanced Analytics. In this role, you will design, optimize, and deploy scalable AI solutions that power automation, personalization, and decision intelligence. You will closely collaborate with data engineers, product leaders, and business stakeholders to develop production-grade AI systems aligned with the latest enterprise AI trends such as LLM, prompt engineering, multimodal AI, and trustworthy/ethical AI practices.

This is a unique opportunity to work at the forefront of AI innovation, shaping high-impact solutions that address real-world challenges across industries.

Key Responsibilities

• Design and deploy advanced Generative AI models including LLMs, diffusion models, and multimodal architectures.
• Develop and fine-tune ML/DL solutions for NLP, computer vision, time-series forecasting, and predictive analytics.
• Implement RAG pipelines, embeddings-based search, and knowledge graph integrations to enhance context-aware AI applications.
• Stay ahead of AI research, industry trends, and tools (multi-agent systems, federated learning, privacy-preserving ML).

What we are looking for

• Strong programming background in Python (primary), R & Familiar with Object Oriented Programming Language.
• Proficiency in any of the framework PyTorch, TensorFlow, SAS, ChemBerta.
• Expertise in Machine Learning & Deep Learning.
• Strong grounding in mathematics & applied statistics (linear algebra, probability, optimization).

Qualifications

• Bachelor’s, Master’s, in Computer Science, Artificial Intelligence, Data Science, or related fields. We also welcome PhD scholars.
• 0–6 years of proven experience into AI development, optimization, and production deployment.

Preferred / Nice to Have

• Someone who is passionate about GEN AI is ideal candidate & did Research contributions or open-source AI project contributions.
• Exposure to multimodal AI, agent-based systems, or reinforcement learning.
• Knowledge of AI safety, interpretability frameworks, and responsible AI practices.

Experience: 7+ years in business development within experiential marketing company

This is not just another leadership role — it's a growth partnership.

We're looking for someone who:

Has led high-performing BD teams in the experiential space

Knows how to open doors, close deals, and build long-term client relationships

Thinks and acts like an entrepreneur — hungry, hands-on, and ready to take smart risks

Can shape strategy while rolling up their sleeves to execute

Is excited by the idea of growing with the company, not just in it

This is your chance to co-build something meaningful — a platform where creativity meets business impact.

Corporate Event must have

Job Description:

As a Full Stack Developer, your role is to design, develop, and maintain scalable and high-performance web applications using Java and Angular technologies. You will be responsible for both front-end and back-end development, collaborating with cross-functional teams to deliver robust and user-friendly software solutions.

Responsibilities:

• Full Stack Development: Design, develop, test, and deploy web applications using Java, Angular, and related technologies.
• Front-End Development: Create responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks like Angular.
• Angular Application Development: Utilize your expertise in Angular to design and develop responsive, efficient, and visually appealing web applications. Collaborate with UX/UI designers to transform wireframes and mockups into fully functional features.
• UI/UX Improvements: Continuously improve the user experience of our applications by identifying and addressing UI/UX issues and proposing innovative solutions to enhance user satisfaction.
• Back-End Development: Develop server-side logic and APIs using Java frameworks like Spring, Spring Boot, or Java EE.
• Database Integration: Design and implement database structures and queries using relational databases like MySQL, PostgreSQL, or Oracle.
• System Architecture: Participate in architectural discussions and provide technical expertise to ensure scalability, performance, and maintainability of the application.
• Code Reviews and Testing: Conduct code reviews to ensure code quality, performance, and adherence to best practices. Write and execute unit tests and participate in integration and system testing.
• Bug Fixing and Maintenance: Identify and resolve defects and performance issues in the application. Provide ongoing support and maintenance of deployed applications.
• Collaboration and Communication: Work closely with cross-functional teams including designers, product managers, and other developers to understand requirements, provide technical insights, and deliver high-quality software solutions.
• Continuous Learning: Keep up to date with emerging technologies and industry trends. Apply new tools and techniques to improve development processes and enhance application performance.

Requirements:

• Proficient in Java programming language and related frameworks like Spring, Spring Boot, or Java EE.
• Strong experience in front-end development using Angular, HTML, CSS, and JavaScript.
• Solid understanding of web application architecture and design patterns.
• Experience with relational databases and SQL queries.
• Familiarity with version control systems like Git and development tools like IDEs and build tools.
• Knowledge of RESTful APIs and web services.
• Basic understanding of containerization technologies (e.g., Docker, Kubernetes).
• Understanding of Agile development methodologies and practices.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience).

Preferred Skills:

• Experience with cloud technologies (e.g., AWS, Google Cloud Platform).
• Knowledge of containerization technologies (e.g., Docker, Kubernetes).
• Familiarity with DevOps practices and tools (e.g., Jenkins, Git, CI/CD).
• Experience with test automation frameworks (e.g., JUnit).
• Demonstrable experience in building dynamic web applications using Angular, with in-depth knowledge of Angular 2+ features and concepts.

Job Title: Senior Manager of Learning Design - EdTech

Job Overview: The Senior Manager of Learning Design will lead our efforts to innovate and enhance educational programs, ensuring alignment with the latest in educational technology and industry standards. This role is pivotal in managing the development of high-quality learning materials and courses, engaging with senior stakeholders, and overseeing a team of instructional designers and SMEs.

Responsibilities:

● Spearhead the design and development of educational programs that meet the needs of diverse learners and align with technological advancements.

● Maintain and enhance relationships with senior stakeholders and universities to ensure collaboration and alignment of educational goals.

● Oversee the instructional design team, ensuring all learning materials are of the highest quality and delivered on schedule.

● Conduct continuous research on new educational trends and integrate findings into program development to keep our offerings at the forefront of the industry.

● Manage the execution of educational projects from conception through to delivery, including stakeholder management and alignment of educational outcomes with business goals.

Professional Skills:

● Advanced Instructional Design: Expertise in creating and managing comprehensive educational content for varied audiences, utilizing modern instructional theories and technologies.

● Project Management: Strong project management skills, with a proven ability to oversee educational projects from inception to completion, ensuring alignment with broader educational and business objectives.

● Strategic Planning: Ability to develop strategic plans for the educational development of both internal and external courses, ensuring they meet market needs and organizational goals.

● Leadership and Team Development: Experience in leading instructional design teams, providing guidance, and fostering professional growth to meet and exceed project demands.

● Technical skills: Experience in developing IT courses and a basic understanding of domains like cloud, AI, GenAI, coding, etc. is mandatory

Soft Skills:

● Communication and Influence: Exceptional communication skills, with the ability to articulate complex educational strategies to stakeholders and lead teams effectively.

● Analytical Thinking: Strong analytical skills, with the ability to perform detailed needs assessments and gap analyses to inform course development strategies.

● Innovative Thinking: A visionary approach to educational design, constantly seeking to implement the latest educational technologies and methodologies.

● Adaptability: Capability to adapt strategies in response to new educational trends and technology, ensuring the organization remains at the cutting edge of EdTech.

Desired Skills and Experience:

● Agile Methodology: Familiarity with Agile project management methodologies, especially in a fast-paced EdTech environment.

● Professional Experience: At least 10-12 years in educational technology or related fields, with a minimum of 5 years in a leadership role managing instructional design teams.

● Educational Mastery: Demonstrated success in developing scalable and effective educational programs, with a keen insight into learning analytics and user feedback to refine course offerings.

● Stakeholder Engagement: Proven experience in managing relationships with senior educational stakeholders and ensuring the educational goals are aligned with organizational strategies