Salesforce Developer

Job Description

• Responsible for maintaining and extending an application’s Apex services and user interfaces in

Lighting Web Components and Aura Components where necessary.

• Work with and lead a team to design and implement new capabilities according to enterprise

Apex design patterns.

• Expand and implement event-based architecture to build new features within a managed

package.

• Collaborate with business stakeholders to understand product roadmap and establish

prioritization.

• Perform standard product developer tasks such as estimating, testing, documenting, performing

peer reviews, providing support, diagnosing/resolving defects

• Own and execute managed package activities including source control, CI/CD, releases,

AppExchange security reviews, and License Management Application tasks

• Provide leadership and mentorship to development team members.

• Keen focus on building intuitive and functional Salesforce applications.

Must have skills and background:

• Bachelor’s degree in computer science, engineering, or related fields

• 7 or more years of software development experience with at least 5 years on Salesforce technologies, especially Sales Cloud and AppExchange

• Experience leading development teams.

• Experience with Flows, Apex, Lightning Web Components/Aura Components, and managed packages

• Experience with enterprise topics such as integration, asynchronous/platform events,

security/identity, and large data volumes

• Hold multiple Salesforce developer certifications – Platform App Builder, Platform Developer I, and Platform Developer II, additional Salesforce Architect Certifications a plus

• Ability to design Objects and Relationships

• Knows the security model in Salesforce.

• Understands Bulkification and can write optimized code with Apex, Triggers and SOQL

Nice to have skills and background:

• Basic Community / Experience Cloud

• Salesforce Deployment/DevOps experience

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

• Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
• Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
• Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

• 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Bachelor’s degree in business or marketing; MBA preferred.
• Pragmatic Institute Certified (PMC) III or higher preferred.

Salesforce Developer

Mumbai

Min 4+ years of experience and deep technical knowledge in Salesforce Administration.

 Hands on experience into Lightning/LWC/Aura Components and Apex with required Technical and Professional Expertise

 SFDC platform development experience with minimum 2 years of Lightning Aura Framework experience

 Prior experience implementing full cycle projects alongwith Salesforce Development/ Customizations, Lightning Components (APEX, AURA, Visual Force, Batch), Force.com Customization, Salesforce Communities (Partner & Customer) and Integration

 Experience in development of Managed & Unmanaged Packages

 Deep technical knowledge of Salesforce products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem.

 Experience defining and delivering custom Force.com enterprise applications in a technical role

 Have a thorough understanding on the Life Cycle of Development including deployment/packaging effectively using Metadata API

 The experience and demonstration of understanding of overall SFDC architecture and platform.

 Effectiveness to run business user design and user experience sessions.

 Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). 

Job Description:

As a developer in the chatbot team you’ll be responsible for expanding the scope of AERIN (Aertrip’s Chatbot) to handle all types of travel queries in a scalable and efficient manner. You will need to make AERIN as robust as possible and strive towards 100% accuracy. You should be able to design, develop, test and roll out new features quickly. You should be ready to tackle open-ended problems and build solutions for them.

Preferred qualifications & experience:

1. Bachelor’s degree in Computer Science or equivalent experience.
2. 1 or more years of work experience in the tech industry.
3. Experience with NLP solutions.
4. Experience with chatbot frameworks like RASA, DialogFlow is a bonus.
5. Experience with spacy, nltk and other ML libraries.
6. Familiarity with version control tools like Gitlab.
7. Experience in object oriented design and programming.
8. Sound programming skills to write algorithms for text analysis and context understanding.

Preferred Skills & Abilities:

1. Should be able to write clean and manageable code.
2. Passion for innovation.
3. Out of the box thinking.
4. Should be able to understand both the tech and business aspects of a system.
5. Should be able to meet deadlines.
6. Should be able to work in a collaborative environment.
7. Should be able to work independently in small teams.

• Experienced in salesforce and lightning with good English spoken language.
• Experience in custom development on Force.com platform using Apex, Lightning Components, Visualforce, JavaScript, JQuery, CSS, HTML
• Experience and familiarity with Salesforce out-of-box features including Sales, Service, and Community cloud
• Understanding of best practices and SFDC coding standards

Key Functions & Roles of the Candidate:

• Would be part of core technical team and will be updating the product with new and challenging tasks
• Good understanding of the concepts behind models, collections, and views
• Familiarity with input validation techniques and approaches
• Ability to perform in a fast-paced, deadline-driven environment
• Enthusiasm for innovation in the tech industry, including continuous learning and improvement

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff