Salesforce Developer

About MyOperator

MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.

We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.

Role Overview

We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.

This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.

Key Responsibilities

• Own production reliability, uptime, latency, and error budgets across critical services.
• Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
• Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
• Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
• Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
• Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
• Create SLO-based alerting systems with minimal noise and fast incident detection.
• Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
• Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
• Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
• Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
• Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
• Automate operational workflows using Python or Bash to eliminate manual toil.
• Drive performance optimization, scalability improvements, and capacity planning.
• Collaborate with engineering teams to instrument new services from day one.

Required Skills & Qualifications

• 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Hands-on experience with:
• VictoriaMetrics / Prometheus (time-series monitoring)
• Grafana dashboards and visualization
• PromQL for writing complex queries and alerts
• Experience implementing distributed tracing using OpenTelemetry (Mandatory).
• Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
• Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
• Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
• Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
• Experience with Kubernetes (AWS EKS preferred).
• Familiarity with CI/CD pipelines and automation tools.
• Good understanding of Linux systems, networking, and cloud infrastructure.
• Experience handling production incidents and participating in on-call rotations.
• Ability to automate operational tasks using Python or Bash.

Good to Have

• Experience with OpenSearch / ELK log pipelines and anomaly detection.
• Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
• CI/CD observability integration (Jenkins, GitHub Actions).
• Experience in monitoring LLM APIs and AI inference pipelines.
• Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
• Service mesh exposure (Istio).
• Infrastructure as Code (Terraform, CloudFormation).
• Experience with chaos engineering or load testing tools.
• Multi-cluster or multi-region architecture exposure.

Key Expectations

• Ownership of production systems and high availability.
• Strong troubleshooting and debugging skills.
• Focus on automation and reliability improvements.
• Proactive approach to incident prevention.
• Ability to reduce alert noise and improve signal quality.
• Data-driven approach to reliability engineering.

This Role Is Not For

• Candidates with purely development experience and no production ownership.
• Candidates without real incident response or on-call experience.
• Freshers or candidates with less than 3 years of experience.

Required Skill Set :--

• Data Model & Mapping
• MS SQL Database
• Analytics SQL Query
• Genesys Cloud Reporting & Analytics API
• Snow Flake (Good to have)
• Cloud Exposure – AWS or Azure

Technical Experience –

·        5 - 8 Years of experience, preferable at technology or Financial firm

·        Strong understanding of data analysis & reporting tools.

·        Experience with data mining & machine learning techniques.

·        Excellent communication & presentation skills

·        Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping

·        Must have hands on experience in database tools & technologies

·        Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API

·        Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud

·        Ability to work independently & as part of a team

·        Strong attention to detail and accuracy.

Work Scope –

• Data Model similar GIM database based on the Genesys Cloud data.
• API to column data mapping.
• Data Model for business for Analytics
• Data base artifacts
• Scripting – Python
• Autosys, TWS job setup.

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Designation: Copywriting Supervisor

Years of experience: 3-5 years

Job description-

Key Responsibilities:

Lead the development and execution of content strategies in multiple projects

Write, edit, and proofread high-quality, engaging content that aligns with brand tone and objectives

Supervise and mentor junior writers & provide constructive feedback, and ensure content consistency

Collaborate with designers & project managers to conceptualise integrated campaigns

Drive creative brainstorming sessions and contribute to the overall brand voice and messaging

Ensure SEO best practices are implemented in all digital content

Handle multiple deadlines and projects simultaneously with a focus on quality and impact

Requirements:

4–5 years of experience in content writing, copywriting, or editorial roles (agency or brand-side)

Proven portfolio showcasing strong writing across digital platforms and campaign work

Experience supervising writers or leading creative content projects

Strong command of language, storytelling, and grammar

Strategic thinker with a creative mindset and attention to detail

Knowledge of SEO and digital marketing trends is a plus

Excellent organisational and communication skills

• Written command over English
• Good people skills & affectionate
• Handle tricky situations and be calm while answering
• Must have basic WordPress troubleshooting skills
• Knowledge of PHP/CSS/JS/React is a plus
• Troubleshoot, debug, and write in-depth solutions to WordPress related issues

Responsibilities

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of the software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.
• Create and maintain the application's architecture
• Write code that is reusable, testable, and efficient
• Create and implement applications that are low-latency, high-availability, and performant
• Integration of front-end developer-created user-facing components with server-side logic
• Security and data protection implementation
• Data storage solution integration

Skills

• Able to use Postman, JIRA or similar tools
• Python expert with an understanding of at least one Python web framework, such as Django, Flask, or others
• Working knowledge of several ORM (Object Relational Mapper) libraries
• Capable of combining many data sources and databases into a single system
• Knowledge of Python's threading constraints and multi-process architecture
• Solid knowledge of server-side templating languages such as Jinja 2, Mako, etc.
• Fundamental knowledge of front-end technologies such as JavaScript, HTML5, and CSS3
• Knowledge of accessibility and security regulations
• Managing and maintaining AWS
• Able to create RESTful APIs
• Able to integrate third-party APIs
• Familiarity with user authentication
• Authorisation across numerous systems, servers, and settings
• Knowledge of the core design ideas underlying a scalable application
• Experience with Python event-driven programming
• Understanding the distinctions between various delivery platforms, such as mobile vs desktop, and optimising output to meet the individual platform
• Capable of developing database schemas to represent and support business operations
• Excellent unit testing and debugging abilities
• Thorough knowledge of code versioning systems such as Git, Mercurial, or SVN
• Able to deploy the app on client cloud as well.

Requirements:

• Bachelor’s/Master in computer science
• 3-5 years of work experience
• Excellent problem-solving skills
• Able to work in a fast, unstructured environment
• Excellent communication and collaboration skills
• Must have access to FTTH internet connection

Company Introduction (apna)

We are building a novel platform to create better economic opportunities for the blue/grey
workforce around the world. We are a very product focused and customer obsessed company. Delivering high quality products at lightning speed is our USP. If you are looking for challenging work and rapid merit based growth in your career, look no further and welcome aboard.

Checkout our product on Google Play store apna - Job Search App | Job Groups

Job Description

We are looking for a Senior Back-End Engineer responsible looking for engineering ownership of one/many products at apna. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end (Android + WebApp). A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities
● Take ownership of end-to-end product development
● Be champion of Test Driven Development methodology
● Building reusable code and libraries for future use
● Optimization of the application for maximum speed and scalability
● Implementation of security and data protection
● Technical Documentation around the owned product

Skills And Qualifications
● Expert level in OOPS concepts and REST API development
● Proficiency in one or more of the following languages: Python, Java, Ruby, Go
● Knowledge around ElasticSearch, Celery, Redis is must
● Integration of multiple data sources and databases into one system
● Implementing automated testing platforms and unit tests
● Proficient understanding of code versioning tools, such as Git
● Knowledge of GCP would be a plus

Perks
● Have autonomy to work from home. Only one rule: Get things Done!
● We promote and celebrate team members contributing at a variety of professional
conferences and events. Be a speaker, contribute to open sourcepublish academic
work, publish an online blog showing your expertise. we are here to encourage you!
● You join us in your current area of expertise and let us know about your personal
professional goals. Looking to start your company? Further studies at the best institutes?
Want to change career track? We make sure you reach there!
● Generous pool of ESOPs

         Accounts Executive- German 

     Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results     working alongside a seasoned, dedicated group of entrepreneurs?

Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.

Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.

Your Area of Responsibility:

• Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
• Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
• Preparation of VAT returns, tax balance sheets.
• Preparation of financial reports for internal and external stakeholders.

What We’re Looking For:

• You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
• You are very proficient in MS Office and have experience with SAP.
• You have 2-3 years of work experience as an accountant in preparing of financial statements according to     German GAAP and IFRS.
• Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
• You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
• You are outcome-orientated and you show initiative and responsibility.
• You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
• Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
• You enjoy working in a dynamic start-up environment.
• You have a good understanding and knowledge of English.

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options. 

Please note:

• This job is located in Mumbai, India. Candidate must be authorized to legally work in the
• Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume