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Job Title: Technical Support Engineer
Location: Indore Location (Night Shift)
Job Type: Full time from office only – 5 days in a week
Experience Level: 3+ Years
Job Summary
We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.
Key Responsibilities:
- Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
- Utilize API knowledge to address technical inquiries and challenges.
- Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
- Maintain accurate and up-to-date technical documentation for internal use and customer reference.
- Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
- Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
- Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Required Skills & Qualifications
- Minimum 2+ years of experience in offshore voice and chat technical support.
- Strong understanding of:
- Software and hardware troubleshooting
- API concepts and integrations
- Hands-on experience with Salesforce, Jira, and Zoom.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to work independently in a fast-paced environment.
- Comfortable working night shifts.
Job Title: Customer Support Executive – ERP Software (Accounting / GST)
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (10-minute walk from station)
Job Type: Full-time | Work from Office
Fixed Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM
Job Description
Your role will be to provide support to existing customers in using our ERP software. The role includes solving software queries, assisting with basic accounting and GST queries, and providing remote support when required.
Key Responsibilities
- Handle customer support calls and resolve their queries
- Guide customers on ERP software usage
- Assist with basic accounting entries, billing, and GST questions
- Provide remote support using AnyDesk or UltraViewer
- Ensure timely resolution of customer issues
Eligibility Criteria
- Basic knowledge of accounting
- Good communication skills in Hindi and English
- Customer support experience (preferred)
- Freshers with accounting knowledge can apply
- Basic computer knowledge
What We Offer
- Complete software training
- Stable job with growth opportunities
- Supportive and professional work environment
Apply Now
We are looking for creative and passionate Digital Marketing trainees to join our digital marketing team. This internship at Rishitya Technologies offers an immense opportunity to learn the search engines, SEO, social media marketing, email marketing and all aspects of digital marketing.
Key Responsibilities:
2. Manage and create content for social media platforms (Facebook, Twitter, YouTube, Instagram, LinkedIn).
3. Conduct keyword research and assist with on-page SEO optimization.
4. Analyze website and social media metrics to inform strategies.
5. Collaborate with the marketing team on email marketing initiatives.
6. Help maintain the company’s website and blog.
7. Stay up to date with industry trends and best practices.
Qualifications:
1. Any degree/B.Tech will be advantage.
2. Strong written and verbal communication skills.
3. Basic knowledge of digital marketing tools and platforms (Google Analytics, social media management tools, etc.).
4. Creative mindset with an eye for detail.
5. Ability to work independently and as part of a team.
Benefits of Internship:
1. Training & Internship Certificates.
2. Letter Of Recommendation.
3. Performance-Based Incentive.
4. Opportunity to get a job in the same company.
5. Opportunity to develop new skills, build a network and learn new strategies.
Key responsible area-
- Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
- Attend client meetings during the sales process and during development.
- Work with clients and Project Managers to build and refine graphic designs for websites.
- Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
- Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
- Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
- Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
- Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.
WordPress Developer Responsibilities:
- Designing and building the website front-end.
- Designing and managing the website back-end including database and server integration.
- Generating Word Press themes and plugins.
- Conducting website performance tests.
Required key skills:-
- Must have knowledge on custom word press, also page builder and elementor.
- Strong understanding of PHP back-end development.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
5 Days working. SATURDAY & SUNDAY Fixed OFF
About the job
What is Censius?
Censius is an AI Observability Platform that enables enterprises of all sizes to confidently deploy their machine learning models into production. The company's flagship AI observability platform helps data science initiatives become more accountable and explainable. This all-in-one ML monitoring system allows you to proactively monitor end-to-end ML pipelines for drift, skew, data integrity, and data quality concerns.
Responsibilities
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Setting goals for the development team and business growth and meeting them.
Qualifications
- Must have 2+ years of experience in any capacity working in Data/AI/ML companies
- 1+ years experience in enterprise software sales, marketing, or related field.
- Strong communication skills and tech fluency.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Understands technology and has a fascination for AI/ML product/services
Benefits
- Competitive Salary 💸
- Work Remotely 🌎
- Health insurance 🏥
- Unlimited Time Off ⏰
- Support for continual learning (free books and online courses) 📚
- Reimbursement for streaming services (think Netflix) 🎥
- Reimbursement for the gym or physical activity of your choice 🏋🏽♀️
- Flex hours 💪
- Leveling Up Opportunities 🌱
You will get a chance to work on exciting projects at our state-of-the-art office, grow along with the company and be fruitfully rewarded for your efforts!
Requirements: 1. Experience in JS Framework like Backbone
2. Good at Web Service integration with JSON
3. Project experience in MVC architecture, and Freemarker
4. Good at Intelli-J IDE with MAVEN build automation
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.










