UI/UX Craftsperson

At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.

What you’ll do:

• Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
• Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
• Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
• Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
• Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.

What you bring:

• Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
• Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
• Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
• Team Player: Work collaboratively with both internal teams and customers to ensure success.

If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!

Hello candidates,

We are excited to announce an opportunity for React.JS professionals in Chennai. We are seeking skilled developers who are passionate about building cutting-edge web applications and contributing to a dynamic team environment.

As a React.JS developer with our company, you will have the opportunity to work on a range of exciting projects, collaborating with cross-functional teams to develop high-quality software solutions. You will be responsible for developing and maintaining front-end components that meet our clients' requirements and adhere to industry standards.

To be considered for this opportunity, you must have a strong understanding of React.JS and related web technologies such as HTML, CSS, and JavaScript. Additionally, experience with Redux and Node.js will be a significant advantage.

If you are looking for a challenging role in a dynamic work environment and have the necessary skills and experience to excel in this position, we encourage you to apply for this opportunity.

Prismforce (www.prismforce.com) is a US Head quartered vertical SAAS product company , with development teams in India. We are Series-A funded venture , backed by Tier 1 VC and targeted towards tech/IT services industry and tech talent organizations in enterprises, solving their most critical sector specific problems in Talent Supply Chain. The product suite is powered by artificial intelligence designed to accelerate business impact e.g. improved profitability and agility , by digitizing core vertical workflows underserved by custom applications and typical ERP offerings.

We are looking for Data Scientists to build data products to be the core of SAAS company disrupting the Skill market.In this role you should be highly analytical with a keen understanding of Data, Machine Learning, Deep Learning, Analysis, Algorithms, Products, Maths, and Statistics. The hands-on individual would be playing multiple roles of being a Data Scientist , Data Engineer , Data Analysts , Efficient Coder and above all Problem Solver.

Location: Mumbai / Bangalore / Pune / Kolkata

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

NumenHealth is looking for highly motivated HR professionals to join our team. We are looking forward to a person who can take charge of Recruitment along with the execution of End to End HR function.

If it looks like a role that interests you, we would like to speak to you.

Responsibilities:

1. Recruitment - Tech and Non-Tech.
2. Entire recruitment process - end to end. Support and suggest improvements to the entire recruitment process.
1. Implement effective sourcing, screening and interviewing techniques and processes.
3. Develop and Support the entire employee lifecycle right from onboarding to exit.
4. Sourcing and screening potential applicants from the job portals to fill the company job vacancies
5. Organizing interviews with shortlisted candidates
6. Posting job advertisements on job boards and social media platforms
7. Assisting in planning recruitment and HR activities
8. Assisting and actively involving in the planning of company events
9. are Available For Full Time (in-office) Internship
10. have Relevant Skills And Interests

• Experience in Startup Culture and Fast-Paced environment.
• We like Passionate People, if you are enthusiastic, passionate, results-oriented, go-getter, and achiever; you are one among us.

1. Prior Experience:

• Minimum 1+ yrs of experience in HR.
• Experience in Product Companies is preferred.

1. About Role

Seniority Level: Junior / Mid-level

Job Functions: HR

Employment Type: Full time

Location: Bangalore - Koramangala / Whitefield (looking for Work Form office Only)

VII. About NumenHealth:-

About Numen (https://numenhealth.com/">https://numenhealth.com/ ):

Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.

We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indians!

Our Vision:

To shift the healthcare ecosystem from a Sick-care' approach to a Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,

preemptive approach.

About Product:

We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real-time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.

Why Join?

At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic team that is passionate about making a change and a fast-paced environment with multiple opportunities to learn and grow.

We are going to be just AWESOME. If you believe you are AWESOME then we would like to welcome you to the world of innovators and game-changers. :)

Years of Experience: In an approximate range of 2 to 8 years.

Key Skills:

Java, Spring,  Web services,  XML, XSD, working knowledge of database and UNIX.

Good verbal and written communication.

Good team player, flexible and entrepreneurial.

Quick learner.

Candidates will get an opportunity to build skills in various technologies and domains.

Compensation would be better than industry standard.

PS: Please do not respond if you have already applied.

With Kind Regards,

Vijayarani T

Manager - HR,

LogiCoy Software Technologies Pvt. Ltd, Bangalore, 560043.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility