Senior Copywriter

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

ZenTrades AI is looking for a high-ownership Talent Acquisition Partner to own end-to-end hiring as we scale our teams. This is a core business role, not a support function. You will work closely with leadership and hiring managers to build strong, high-performing teams in a fast-growing SaaS environment.

This role is ideal for someone who has scaled teams in startups before, understands the pace and ambiguity of growth, and enjoys building hiring processes that actually work.

What You’ll Own

Own end-to-end recruitment across tech and non-tech roles

Partner with business leaders on hiring plans, role design, and talent strategy

Build and manage talent pipelines through proactive sourcing, referrals, and networks

Drive a strong candidate experience aligned with our culture

Continuously improve interview frameworks, hiring processes, and TA metrics

Act as a trusted hiring partner to stakeholders

What We’re Looking For

3–6 years of Talent Acquisition experience in startups / high-growth SaaS companies

Proven track record of scaling teams in fast-paced environments

Ability to own hiring independently with minimal hand-holding

Strong stakeholder management and communication skills

Comfort working in ambiguity, speed, and changing priorities

What This Is NOT

A coordination-only or sourcing-only role

A role with narrow scope or limited ownership

Why Join Clara AI

Opportunity to own hiring impact at scale

Work closely with leadership and key business teams

Build and evolve hiring processes and talent strategy

Clear growth path into TA Lead / People Partner roles

Who Will Thrive Here

Recruiters who have built and scaled teams in startups

People who think business-first, not process-first

Individuals who take ownership of outcomes, not just activities

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Asp.net and MVC.

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database MS SQL Server.

- Experience with version control systems GitHub and Bitbucket

Professional Attributes :

1. Should have good communication Skills

2. Should be a good team player

3. Should be able to work independently and under pressure

4. Should have good logical and analytical thinking

Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery.

• 9+ years’ experience as data engineer.
• Must have 4+ Years in implementing data engineering solutions with Databricks.
• This is hands on role building data pipelines using Databricks. Hands-on technical experience with Apache Spark.
• Must have deep expertise in one of the programming languages for data processes (Python, Scala). Experience with Python, PySpark, Hadoop, Hive and/or Spark to write data pipelines and data processing layers
• Must have worked with relational databases like Snowflake. Good SQL experience for writing complex SQL transformation.
• Performance Tuning of Spark SQL running on S3/Data Lake/Delta Lake/ storage and Strong Knowledge on Databricks and Cluster Configurations.
• Hands on architectural experience
• Nice to have Databricks administration including security and infrastructure features of Databricks.

Build and maintain customer relationships in order to understand their needs and business priorities.

Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.Build and maintain customer relationships in order to understand their needs and business priorities. Provide excellent customer service to maintain existing affiliates and acquire new affiliates. Manage business negotiations with customers. Handle business deal tracking, monitoring, closing, and other related activities as needed. Coordinate with various teams to address affiliate needs in accurate and timely manner. Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets. Recommend process improvements to increase revenue targets. Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails. Set marketing and sales goals to achieve revenue growth. Provide training on affiliate management as needed. Maintain open communication with all affiliates on the day-to-day issues. Develop business strategies to improve affiliate program.
Experience:- upto 2 years

Requirement::

• Be an individual contributor to the team, work on sprint tasks related to Front End Development

• Develop features as per requirements and design, own the feature developments till production

• Interact with backend team on finalizing the APIs and work on integrating them

• Never miss to write unit tests and keep the coverage healthy

• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code

• Review other's code and get your code reviewed as well

• Plan the code and approach first then start writing the code

• Taking pride in the work you have accomplished and showing it to the customer

• Stepping out of your comfort zone at times

• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.

• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes

Website - https://praxinfo.com/">https://praxinfo.com/