
Job description
Location: Chennai, India
Experience: 5+ Years
Certification: Kafka Certified (Mandatory); Additional Certifications are a Plus
Job Overview:
We are seeking an experienced DevOps Engineer specializing in GCP Cloud Infrastructure Management and Kafka Administration. The ideal candidate should have 5+ years of experience in cloud technologies, Kubernetes, and Kafka, with a mandatory Kafka certification.
Key Responsibilities:
Cloud Infrastructure Management:
· Manage and update Kubernetes (K8s) on GKE.
· Monitor and optimize K8s resources, including pods, storage, memory, and costs.
· Oversee the general monitoring and maintenance of environments using:
o OpenSearch / Kibana
o KafkaUI
o BGP
o Grafana / Prometheus
Kafka Administration:
· Manage Kafka brokers and ACLs.
· Hands-on experience in Kafka administration (preferably Confluent Kafka).
· Independently debug, optimize, and implement Kafka solutions based on developer and business needs.
Other Responsibilities:
· Perform random investigations to troubleshoot and enhance infrastructure.
· Manage PostgreSQL databases efficiently.
· Administer Jenkins pipelines, supporting CI/CD implementation and maintenance.
Required Skills & Qualifications:
· Kafka Certified Engineer (Mandatory).
· 5+ years of experience in GCP DevOps, Cloud Infrastructure, and Kafka Administration.
· Strong expertise in Kubernetes (K8s), Google Kubernetes Engine (GKE), and cloud environments.
· Hands-on experience with monitoring tools like Grafana, Prometheus, OpenSearch, and Kibana.
· Experience managing PostgreSQL databases.
· Proficiency in Jenkins pipeline administration.
· Ability to work independently and collaborate with developers and business stakeholders.
If you are passionate about DevOps, Cloud Infrastructure, and Kafka, and meet the above qualifications, we encourage you to apply!

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About the Organisation:
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.
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The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.
Your role to supplement the Organisational goals:
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organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)
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ERP System
Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)
Develop and implement the next version of the organization’s ERP system including reports/
dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)
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Identify and engage with technology partner(s) to design and implement the solutions for
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donors and board of directors.)
Analyse, synthesize, and produce key insights from the data that can inform the approach and
design improvisations in the program
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Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.
Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.
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● Education : Masters in Information Technology
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- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
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- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
Eligibility :
- Should have minimum 0ne year experience in US AR Calling .
- Must have experince in Denials
- Must have experience in provider end
- Candidate should be ready to work in night shift
- Ready to relocate to Ernakulam
- Preferably immediate joiners


