Test Automation Engineer

Top college graduate with experience as Ex-Founder's Office / Ex-founder / Ex-product manager / Ex-Sales / Ex-Customer Success profile

Mandatory (Experience 1): Must have 6+ years of experience in roles such as Ex-Founder’s Office / Ex-Customer Success / Ex-Sales / Ex-Program / customer-facing Ex-Product profiles

Mandatory (Experience 2): Must have strong strategic thinking and excellent communication skills

Mandatory (Experience 3): Must have direct external customer-facing experience, owning enterprise and/or mid-market customers, across post-sales, solutions, delivery, or customer success charters

Mandatory (Experience 4): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Experience 5): Must have managed and led a team of 4+ members, with ownership of outcomes

Mandatory (Experience 6): Must have experience scaling customer-facing functions (1→10 or 1→100 journeys)

Mandatory (Graduation): Only IIT candidates from Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati OR BITS Pilani (Pilani campus)

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before

Mandatory (Compensation): Candidate's current CTC should not be less than 45 LPA

Project Manager 

WHO WE ARE 

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

• Handle end-to end project planning and management of Software projects in e-commerce and retail industries.
• Create and present the project plans using Jira / MPP to clients and the internal stakeholders.
• Work closely with the Technical Architects / Technical Leads / Business Analyst / Quality Assurance for  estimation of the ongoing / upcoming projects.
• You will be responsible for the High Level timeline and Milestones for the project.
• Manage resource requirements and utilization for the project. Forecast utilization and work with the management for proper resource allocation and skill alignment.
• Closely interact with the clients to communicate and align on the  Project plans / scope / workflow / project execution etc.
• Track the execution of the sprints  against the project plan to ensure we are meeting the scheduled deadlines / milestones. Propose solutions in case there are timeline risks.
• Responsible for the Change Management process from the identification of the change request to estimation, approval,  planning and final execution of the change request.
• Monitor dependencies and risks to ensure timely resolution and/or escalation to reduce bottlenecks and maintain steady flow of work.
• Alert Client, Client Partners, Team and other stakeholders, to upcoming milestones and the resultant impact on timelines.
• Host agile events such as sprint planning, daily stand-ups, sprint reviews/demos and retrospectives.
• Coach team to adapt Agile principles and Scrum values. Use tools and processes as needed to empower team members to deliver better and iteratively improve the sprint performance.
• Work closely with Clients to ensure dependencies and impediments are cleared and the client team is fully aligned with the progress of the project
• Create reports and dashboards to monitor the progress of the project for the scrum team and management
• Report burnt hours on a regular basis for reporting, monitoring and billing purposes
• Be responsible for overall, on budget and on time delivery of the project

WHAT WE NEED IN YOU

• Hands-on experience in planning and management of software development projects from scratch.
• Experience in Ecommerce or Retail would be an advantage.
• Process oriented and also be flexible and dynamic to align with the current work flows.
• Project Planning skills - Using MPP, smartsheet or any other Project Management tool.
• Expertise on project management tools like Jira, Zoho People, Confluence, Bugzilla, Github, basecamp.
• Knowledgeable in agile methodologies and familiar with different agile ceremonies
• Good understanding of Jira / JQL to create reports, dashboards and workflows etc.
• Ability to manage Multiple Projects / Clients
• Excellent communication skills, written and verbal.

QUALIFICATION 

• Engineering Graduate or equivalent or MBA in Project management.
• 7 plus years of experience as a core Project Manager.

Responsibilities

• Prepare Subcontract Agreement and Joint Venture Agreement and conclude the same in coordination with Manager.
• Managing manpower with respect to Quantity basis &Timely completion basis.
• Ensure the current market rate. (Analysis of particular work as per Quantity basis, Work description basis)
• Follow up Subcontractor's Performance Bonds and Tender Bonds
• Reviews Subcontractor's monthly invoice and prepare Subcontractor's Payment Certificates.
• Identify variation or change order and prepare valuation accounts.
• Assist the Purchasing Department and Site Project Manager in contractual matters related to procurement / supply contract and agreements.
• Reviewing the contract documents prior to tendering.
• Reviews and clarifies show drawings.
• Coordinate Project Close-Out Procedures including manuals, warranties and As-built drawings.

What we want to accomplish and why we need you? 

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. 

What will you do every day?

Our Implementation & Professional Services team plays a pivotal role in ensuring clients derive maximum value from our solutions. We are looking for an Engineering Manager to lead a delivery-focused team that bridges technology, client success, and execution excellence. You will ensure seamless solution implementation, timely project delivery, and a high-quality client experience.

• Manage and lead a team of solution engineers, developers, and QA professionals working on client implementations and custom delivery projects.
• Collaborate with project managers and client-facing teams to ensure smooth execution of implementation roadmaps.
• Translate client requirements into scalable, maintainable technical solutions while ensuring alignment with Haptik’s platform architecture.
• Own sprint planning, resource allocation, and delivery commitments across multiple concurrent client projects.
• Establish and enforce delivery best practices across coding, testing, deployment, and documentation.
• Act as the escalation point for technical challenges during delivery, unblocking teams and ensuring minimal disruption to project timelines.
• Drive continuous improvements in tools, processes, and automation to accelerate implementations.
• Coach and mentor engineers to develop their skills while keeping them aligned to client-centric delivery goals.
• Partner closely with cross-functional teams (Product, Solutions, Customer Success, and Sales Engineering) to ensure successful hand-offs and long-term customer satisfaction.
• Support recruitment and team scaling as we grow our services and delivery footprint.

Ok, you're sold, but what are we looking for in the perfect candidate? 

• Strong technical foundation with the ability to guide teams on architecture, integrations, and scalable solution design.
• Demonstrated experience managing agile delivery teams that have implemented enterprise-grade software solutions.
• Experience in Professional Services, Client Implementations, or Delivery Engineering is highly preferred.
• Proven ability to balance customer requirements, delivery commitments, and engineering best practices.
• Strong exposure to technologies relevant to distributed systems: programming languages (Python preferred), APIs, cloud platforms, databases, CI/CD, containerization, queues, caches, Elasticsearch/SOLR, etc.
• Excellent stakeholder management and communication skills — comfortable working with both internal teams and enterprise customers.
• Ability to mentor, motivate, and inspire teams to deliver on ambitious goals while ensuring a culture of ownership and accountability.
• 5–8 years of professional experience, including 2–4 years in leading delivery or implementation-focused engineering teams.

Requirements*:

• B.E. / B.Tech. / MCA in Computer Science, Engineering or a related field is required.
• Overall 5-8 years of professional experience. 2-4 years of hands-on experience in managing and leading agile teams delivering tech products.
• Deep understanding of best practices in development and testing processes.
• Good exposure to various technical and architectural concepts of building distributed systems - not limited to but including at least one programming language/framework, version control, CI/CD, queues, caches, SOLR/Elasticsearch, databases, containerization, cloud platforms.
• Excellent written and verbal communication skills.
• Exceptional organizational skills and time management abilities.
• Prior experience of working with Python Programming language.
• Background of being part of a high-paced development team having delivered client-facing products with hands-on involvement.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.
• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Job Summary

Fe-Solve is seeking an enthusiastic and passionate Sales Executive to join our team. The Sales Executive will be responsible for field cold calling, CRM handling, relationship building, networking, reporting to seniors on time, and pure field sales. The ideal candidate should have excellent communication skills and good writing skills. Initial 3 months’ probation, on Stipend.

Responsibilities

• Conducting field cold calling to potential customers to generate leads.
• Handling CRM to track customer interactions and customer data.
• Building strong relationships with customers and maintaining them.
• Networking with potential clients, attending events and conferences, and representing the company.
• Conduct market research to identify potential customers and competitors
• Reporting to the senior team members on time and updating them on progress.
• Excellent communication skills to communicate with customers and team members.
• Good writing skills to write proposals, emails and any other necessary documentation.
• Currently pursuing OR just Completed a degree in business, marketing, or a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Communication skills
• Interpersonal skills
• Marketing knowledge
• Sales techniques
• Lead generation
• Market research
• Microsoft Office Suite
• Handling Social media platforms

Qualification

·      Any Graduate, Post Graduate or pursuing MBA in Sales, Marketing or related field.

·      Prior experience in sales or customer service is preferred but not required.

·      Demonstrated ability to build relationships and communicate effectively.

Remuneration

8-10K Stipend for initial 3 months. 

• Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support a project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

Basic Qualifications

• Overall 10+ years of IT Environment Experience.
• 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 3+ years in Azure Data Factory.
• 2 +azure data bricks, azure cosmos DB, multi-factor authentication, event hub, azure active directory, logic apps.
• 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure)
• 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
• Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Demonstrable knowledge of and experience with different scripting languages (python, JavaScript, PIG, or object-oriented programming like Java or . NET)

Preferred Qualifications

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills

1. Manage social media handle and posts: Being into creative field the easiest way to connect with fellow artists, curators, galleries, art events, there are various ways we need to keep communication e.g. Infographics, static posts, illustrations supporting the content, art related articles, explainer videos, animations etc. writing content for all the different types of communication channels and modes.
2. Jumbish events: Where there are various communication stationery need to be prepared e.g. posters, flyers, banners, etc.
3. Jumbish Service offerings like Sales brochure, Coffee table books, Catalogs, Logo designs, brand stationeries, event merchandise like badges & caps, Book cover illustrations, Artist’s website, etc.  Content development for the various service offerings.