Software Development Engineer Testing (SDET)

AWS Glue Developer 

Work Experience: 6 to 8 Years

Work Location:  Noida, Bangalore, Chennai & Hyderabad

Must Have Skills: AWS Glue, DMS, SQL, Python, PySpark, Data integrations and Data Ops, 

Job Reference ID:BT/F21/IND

Job Description:

Design, build and configure applications to meet business process and application requirements.

Responsibilities:

7 years of work experience with ETL, Data Modelling, and Data Architecture Proficient in ETL optimization, designing, coding, and tuning big data processes using Pyspark Extensive experience to build data platforms on AWS using core AWS services Step function, EMR, Lambda, Glue and Athena, Redshift, Postgres, RDS etc and design/develop data engineering solutions. Orchestrate using Airflow.

Technical Experience:

Hands-on experience on developing Data platform and its components Data Lake, cloud Datawarehouse, APIs, Batch and streaming data pipeline Experience with building data pipelines and applications to stream and process large datasets at low latencies.

➢ Enhancements, new development, defect resolution and production support of Big data ETL development using AWS native services.

➢ Create data pipeline architecture by designing and implementing data ingestion solutions.

➢ Integrate data sets using AWS services such as Glue, Lambda functions/ Airflow.

➢ Design and optimize data models on AWS Cloud using AWS data stores such as Redshift, RDS, S3, Athena.

➢ Author ETL processes using Python, Pyspark.

➢ Build Redshift Spectrum direct transformations and data modelling using data in S3.

➢ ETL process monitoring using CloudWatch events.

➢ You will be working in collaboration with other teams. Good communication must.

➢ Must have experience in using AWS services API, AWS CLI and SDK

Professional Attributes:

➢ Experience operating very large data warehouses or data lakes Expert-level skills in writing and optimizing SQL Extensive, real-world experience designing technology components for enterprise solutions and defining solution architectures and reference architectures with a focus on cloud technology.

➢ Must have 6+ years of big data ETL experience using Python, S3, Lambda, Dynamo DB, Athena, Glue in AWS environment.

➢ Expertise in S3, RDS, Redshift, Kinesis, EC2 clusters highly desired.

Qualification:

➢ Degree in Computer Science, Computer Engineering or equivalent.

Salary: Commensurate with experience and demonstrated competence

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Job Details:

As a Software engineer you will be able to challenge the idea of “impossible”, producing results that are elegant, simple and don’t require a team of experts to decode. You are driven by innovation, fresh ideas and new ways to produce high quality solutions. 

Job Description:

Position Summary:

We are looking for a Cloud developer responsible for the development and maintenance of cloud applications deployed in AWS environment. Your primary focus will be the development of such applications and their integration with other services. A commitment to open mind, problem solving, ability to learn, and creating quality products is essential.

Responsibilities:

• Ensure the performance, quality, and responsiveness of services
• Collaborate with a team to define, design, and ship new features
• Innovative thinking of finding solutions to needs
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, automatization and documentation
• Use Agile Scrum Methodology for software development
• Develop unit tests for all new code
• Provide code reviews for all new code and participate to code reviews of other people
• Diagnose and resolve complex level issues of application
• Participate in interactions with all levels of personnel with different teams
• Design and build services on top of AWS

Skills:

• Strong knowledge of Python
• Strong knowledge of Web Services (Rest or SOAP APIs)
• Strong knowledge of React JS or any other JavaScript
• Solid understanding of object-oriented programming
• Knowledge of Java and Spring Boot is good to have
• Knowledge of AWS is good to have
• Knowledge of TypeScript is good to have
• Knowledge of Linux is good to have
• Knowledge of HTML and CSS is good to have
• Knowledge of AWS CloudFormation is good to have
• Knowledge of Elasticsearch is good to have
• Familiarity with continuous integration
• Any authorized Java, AWS, Linux, or Python certifications will be value added
• Min 2 years of work experience in relevant technologies
• Excellent interpersonal and written communication skills

• Overall accountable for achieving monthly deals target and quarterly revenue target
• Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
• Responsible for building solid qualified pipeline.
• Pursue hot/warm leads and convert them into business.
• Provide operational support for all sales processes including alliances, pipeline
• progression, sales proposals, collections dashboards etc.
• Understand client’s needs and identifying the right solution to solve those busines schallenges
• Understand competitive landscape and constantly improve market intelligence
• Ensure selling effectiveness across the sales cycle.
• Build client database
• Support marketing activities across regions.

• Indian market - Lead generation
•  Maintaining the database
•  Cold calls, setting up the meeting
• 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
• testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
• Must be hunter with ability to identify opportunities and convert leads into pursuits
•  Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
• have the drive to win over competition
•  Must have achieved / over-achieved revenue targets consistently.
•  Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
• Must have adequate exposure to client management and buyer processes including vendor registration etc.

The ideal candidate is an analytical team player who will be responsible for getting things done, identifying the critical issues within the existing product, skilled in problem solving, planned execution and finally evaluating the solution. Ability to work with a team of high performing individuals, also work cross-functionally to complete product roadmaps and discover new opportunities.

Work Responsibilities:

1. Work closely with senior leadership in Product, Technology, Business, Marketing and Design team to articulate business needs to actionable product requirements.
2. Take complete ownership of the products, refining the existing features in the product. Working on new features, identifying the user requirements and ultimately improving the lifetime of the users using our product.
3. A basic understanding of qualitative and quantitative methods for user research. Establish a closed feedback loop with users & Synthesizing user needs and insights into simple yet delightful experiences.
4. Periodically conduct user-research, industry analysis, competitor mapping and ideate on what to build next. Compile information from various sources to formulate a current picture of the company and market.
5. Improving the user journey, reducing the drop-off rates.
6. Obsess with data, define and track key metrics and draw actionable insights using data. Establish KPIs, and conduct quality assessments
7. Help define Product Roadmap for new offerings aligned with the broader company vision and yearly targets
8. Work with cross-functional team to take something from idea to hands of users
9. Maximize the efficiency of all business procedures, Dissect product analytics and user behavior patterns into meaningful insights that grow the product.

Skills Required:

• Tech background with a good understanding of technology, data and building products. 2-6 years of experience in Product Management, Software Development, Analytics or similar roles in a consumer internet product set-up.
• A strong product sense, attention to the little big details, and eye for good visual design.
• Capable of taking business metrics, requirements or user problems and breaking them into workable product requirements, and leading the development of identified features
• Excellent presentation & communication, problem-solving, organizational and analytical skills to get the team on board with your vision
• Able to multitask, prioritize, work autonomously and with great time management skills
• Prior track record of working with product team from research phases through engineering to success would be highly preferred.

Overview

This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 software. This role will implement, code, build, and test new features, maintain existing features, and develop new plugins/accelerators that will enhance the functionality of our existing product. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction.

Responsibilities

Essential duties and responsibilities include the following.

• Develop modules and functionalities in front end using Angular, Typescript framework.
• Development of plugins using Node.js(Express.js).

Configuring and Working with MongoDB.

Working on Reusable libraries, Packaging in Nodejs.

Experience in Jira, Development lifecycle, handling and completing tasks assigned in Jira.

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 4+ years’ experience in software engineer role
• Bachelor’s degree in Computer Science or Information Technologies required or equivalent experience
• Knowledge of current web client technologies including demonstrable proficiency with Javascript, Angular 6,7,8, NodeJs, ExpressJs, Typescript, MongoDB, Graph QL, Bootstrap, HTML5, Css3, Json, Ajax, Scss, SASS, JQuery, GIT Lab
• Proficient in SQL, Oracle experience a plus

• Ability to architect, test, develop, implement and troubleshoot Front End applications
• Strong written and verbal communication skills
• •Strong ability to handle a heavy workload with multiple projects and frequent interruptions
• Strong ability to work in a changing, dynamic environment