Software Development Engineer Testing (SDET)

We’re building the future of AI-powered sales enablement.

PitchSense AI is a flagship product within our portfolio of AI-driven Sales and Marketing solutions.

We blend conversational intelligence, generative AI, and behavioural analytics to help people master persuasion through real-time AI simulations.

Why PitchSense AI

Working here means joining a small, fast-moving team that lives at the frontier of applied AI.

You’ll:

• Build in a high-pace, high-learning environment where ideas ship fast.
• Tinker with cutting-edge AI tools, agents, and large language models (LLMs) daily.
• Prototype novel ways to combine speech, emotion, and reasoning into human-like training experiences.
• Learn across multiple domains — engineering, design, analytics, and product.
• Work directly with the founding team on problems no one has solved before.

This is not routine work — it’s an opportunity to shape entirely new experiences in human-AI interaction while growing faster than you ever have before.

Stack: Next.js · TypeScript · NestJS · Prisma · PostgreSQL · AWS · OpenAI · AISDK · AI Agents · RAG · ElevenLabs

Culture: Ownership · Velocity · Craftsmanship

SDE I

Location: Gurgaon

Experience: 0–2 years | Type: Full-time | Reports to: CTO

Responsibilities

• Build and ship end-to-end features across frontend and backend.
• Write clean, efficient code in TypeScript, React/Next.js, and Node.js.
• Contribute to AI simulation and assessment logic.
• Collaborate with design and product to deliver fast.
• Participate in AI-based code reviews to shorten release cycles.

Requirements

• Bachelor’s in CS or equivalent.
• Strong fundamentals: OOP, async patterns, REST, database design.
• Hands-on with React/Next.js, Node.js, PostgreSQL/Prisma.
• Excited to work across frontend, backend, DevOps, and design interfaces.

Nice to Have

• Familiarity with AWS.
• Prior experience in a high-velocity startup.

Developer Tools & Workflow

Every engineer and designer at PitchSense AI uses modern, AI-augmented tools to move fast and ship better.

Tools

• Cursor IDE
• Claude Code
• AWS (Lambda, ECS, RDS, S3)
• AI-based Code Reviews
• MagicPath
• Figma AI

Workflow Highlights

• Continuous deployment via GitHub Actions / AWS Pipelines.
• PR preview environments for instant testing.
• AI-driven code review loops for rapid iteration.
• Cross-disciplinary culture - work across frontend, backend, DevOps, and design.

Culture & Perks

• Ownership from day one - every role is founding-level.
• High-performance, meritocratic culture - growth based on impact, not tenure.
• Cross-discipline learning - explore code, design, and infrastructure alike.
• MacBook for work and premium tooling.
• Annual offsite for alignment and collaboration.
• Competitive compensation and ESOPs for core hires.
• Direct mentorship from the CTO and founding team.
• Real impact - reshape how humans learn to sell, speak, and persuade through AI.

‍Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).

• Manage a senior tech team of more than 5 direct and 10 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have experience working with applications like HubSpot salesforce and other CRM.
• Should have experience in B2B integrations.
• Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• Frameworks like React, React Native, Node.js, GraphQL
• Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.