SEO Content Writer

Location- Gandhinagar/Pune

Roles and Responsibilities

 Document technically accurate content for products including User Manuals, Quick

guide

 Research and determine the technical documentation needs for the features

 Estimate efforts and deliver content on time

 Ensure quality of the documentation

 Execute day-to-day information engineering activities

 Create in-depth user guides, FAQs, technical overviews, and in-product help

documentation

 Identify problem areas or structural deficiencies and proactively contribute to their

improvement

 Experience creating infographics to more clearly communicate workflow processes

and abstract topics

 Build and maintain client aids that go beyond traditional documentation, such as online

video, demos, guided tours, and other other educational techniques

 Maintain a library of application documentation, cataloging it for internal and/or

external use

 Publish and maintain templates for written documentation produced by others

(technical specifications, RFP responses, ), ensuring a consistent "look and feel."

 Proven experience producing technical content for public consumption

Qualification

 Bachelors degree in Engineering/core sciences, or Masters in English

Language/Technical Communication

 5 to 7 years of experience in technical writing, with at least 3-4 years of experience

product documentation

Immediate joiners will be required

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Cloudera Data Warehouse Hive team looking for a passionate senior developer to join our growing engineering team. This group is targeting the biggest enterprises wanting to utilize Cloudera’s services in a private and public cloud environment. Our product is built on open source technologies like Hive, Impala, Hadoop, Kudu, Spark and so many more providing unlimited learning opportunities. 

A Day in the Life

Over the past 10+ years, Cloudera has experienced tremendous growth making us the leading contributor to Big Data platforms and ecosystems and a leading provider for enterprise solutions based on Apache Hadoop. You will work with some of the best engineers in the industry who are tackling challenges that will continue to shape the Big Data revolution.  We foster an engaging, supportive, and productive work environment where you can do your best work. The team culture values engineering excellence, technical depth, grassroots innovation, teamwork, and collaboration.

You will manage product development for our CDP components, develop engineering tools and scalable services to enable efficient development, testing, and release operations.  You will be immersed in many exciting, cutting-edge technologies and projects, including collaboration with developers, testers, product, field engineers, and our external partners, both software and hardware vendors.

Opportunity:

Cloudera is a leader in the fast-growing big data platforms market. This is a rare chance to make a name for yourself in the industry and in the Open Source world. The candidate will responsible for Apache Hive and CDW projects. We are looking for a candidate who would like to work on these projects upstream and downstream. If you are curious about the project and code quality you can check the project and the code at the following link. You can start the development before you join. This is one of the beauties of the OSS world. 

https://hive.apache.org/" target="_blank">Apache Hive

Responsibilities:

• Build robust and scalable data infrastructure software

• Design and create services and system architecture for your projects 

• Improve code quality through writing unit tests, automation, and code reviews

• The candidate would write Java code and/or build several services in the Cloudera Data Warehouse. 

• Worked with a team of engineers who reviewed each other's code/designs and held each other to an extremely high bar for the quality of code/designs

• The candidate has to understand the basics of Kubernetes.

• Build out the production and test infrastructure. 

• Develop automation frameworks to reproduce issues and prevent regressions.

• Work closely with other developers providing services to our system.

• Help to analyze and to understand how customers use the product and improve it where necessary.  

Qualifications:

• Deep familiarity with Java programming language.

• Hands-on experience with distributed systems. 

• Knowledge of database concepts, RDBMS internals.

• Knowledge of the Hadoop stack, containers, or Kubernetes is a strong plus.  

• Has experience working in a distributed team. 

• Has 3+ years of experience in software development.