Salesforce Administrator

About the role

Pendo is looking for a Salesforce Developer to join the GTM Systems team, supporting our Revenue organization by leveraging your deep knowledge of Salesforce development to design both standard and creative solutions and lead technical projects. The ideal candidate is an analytical thinker and problem solver who thrives in a fast-paced environment and has a strong desire for automation and continuous improvement.

Role responsibilities

• Custom development: Design, develop, and deploy custom Salesforce solutions using Apex (Triggers, Classes, Async Apex), Visualforce, LWC, and Lightning Aura Components.
• Integrations: Build, maintain, and optimize integrations between Salesforce and third-party platforms using REST/SOAP APIs.
• Automation & process optimization: Develop solutions that streamline end-to-end business processes using Salesforce Flow, Process Builder, and custom Apex triggers.
• Solution development: Gather requirements from stakeholders, analyze business processes, and architect scalable technical solutions.
• Data management: Ensure data integrity and accuracy across the Salesforce platform by implementing validation rules, automation, deduplication logic, and synchronization processes.
• Performance optimization: Develop Salesforce solutions with awareness of governor limits and platform best practices.
• Debugging & testing: Write unit tests to maintain adequate code coverage and conduct thorough debugging.
• AI tool utilization & Agentforce: Leverage enterprise AI tools to accelerate development and gain hands-on exposure to Agentforce AI agents.
• Documentation: Create and maintain technical documentation, system architecture diagrams, process flows, and knowledge base articles.
• Collaboration: Partner with Sales Operations, RevOps, Marketing, Finance, and other stakeholders to translate business requirements into technical solutions.

Minimum qualifications

• 4+ years of Salesforce development experience with strong proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• Strong understanding of the Salesforce data model, security model, and governance including Profiles, Permission Sets, and Sharing Rules.
• Proven experience building and maintaining integrations using REST/SOAP APIs.
• Familiarity with Sales Cloud and Service Cloud.
• Experience with Salesforce deployment tools including Change Sets and version control.
• Working knowledge of enterprise AI tools (such as Salesforce Einstein, Microsoft Copilot, or similar).
• Bachelor's degree in Computer Science or related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Platform Developer I or Platform Developer II certification.
• Exposure to Agentforce, including AI agent design, prompt configuration, and orchestration.
• Experience with Salesforce CPQ, Revenue Cloud, or related quote-to-cash tools.
• Experience with middleware/integration platforms (Workato, MuleSoft, Boomi, or similar).
• Experience working in an Agile/Scrum development environment.
• Knowledge of SaaS business models and subscription metrics (MRR, ARR, churn, etc.).
• Experience with CI/CD tools (Copado, Gearset, or similar).
• Additional Salesforce certifications (Administrator, Application Architect, etc.) are a plus.

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working Here:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

Job description for Python/Backend Developer

We are actively looking for backend software engineers who are passionate about building cutting-edge systems that work on the latest tech stack (Python, Django) but also help save lives. You’ll have the opportunity to learn and lead the development of several AI-enabled products and solutions within the company that are geared to help accelerate the development of new cures and to reduce the inefficiencies in how healthcare information is managed. 

Key Responsibilities:

• Design, develop, and deploy scalable APIs using Python/Django.
• Integrate third-party APIs like Facebook page API, Google Business API, and all other social APIs (10+)
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and testable code.
• Develop and maintain authentication mechanisms, including OAuth, JWT, and SSO integration with third-party providers.
• Optimize and maintain existing APIs for performance and scalability.

Required Skills and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience:
• 2+ years of experience in Python development.
• Proven experience in designing and developing RESTful APIs.
• Advanced proficiency in Python programming.
• Strong experience with databases (e.g., MySQL, Elasticsearch).
• Hands-on experience with SSO protocols and implementation (e.g., OAuth, SAML, OpenID Connect).
• Experience integrating SSO with third-party providers.
• Proficiency in using JSON Web Tokens (JWT) for secure data exchange

• Technical Skills:
• Proficiency in Python and Python frameworks (Django, Flask).
• Solid understanding of web technologies (HTTP, SSL/TLS, JSON, XML).
• Familiarity with API documentation tools (e.g., Swagger, Postman).
• Experience with version control systems (e.g., Git).
• Expertise in authentication and authorization methods.
• Ability to write clean, maintainable, and efficient code following best practices.
• Experience in writing unit tests for code to ensure reliability and maintainability

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.

Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics.

Strong Core Java / C++ experience

·       Excellent understanding of Logical ,Object-oriented design patterns, algorithms and data structures.

·       Sound knowledge of application access methods including authentication mechanisms, API quota limits, as well as different endpoint REST, Java etc

·       Strong exp in databases - not just a SQL Programmer but with knowledge of DB internals

·       Sound knowledge of Cloud database available as service is plus (RDS, CloudSQL, Google BigQuery, Snowflake )

·       Experience working in any cloud environment and microservices based architecture utilizing GCP, Kubernetes, Docker, CircleCI, Azure or similar technologies

·       Experience in Application verticals such as ERP, CRM, Sales with applications such as Salesforce, Workday, SAP  < Not Mandatory - added advantage >

·       Experience in building distributed systems  < Not Mandatory - added advantage >

·       Expertise on Data warehouse < Not Mandatory - added advantage >

·       Exp in developing & delivering product as SaaS i< Not Mandatory - added advantage 

• Bachelors/master’s degree in computer science or related field.
• 2+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
• Object oriented analysis and design using common design patterns.
• Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts, 
• B2C Commerce API.
• Knowledge on SGJC is must and SFRA is an added advantage.
• Experience in working with Forms, Service and Job / Integration frameworks. 
• Experience in working with REST and SOAP webservices.
• Experience in integrating with third party LINK cartridges like Payment, Tax, Analytics, Ratings & Reviews etc. along with developing custom cartridges.
• Good understanding on SFCC Business Manager Configurations.
• SFCC Developer certification is an added advantage.
• Knowledge on build and deployment.
• Knowledge on Source Control Management System like GitHub/BitBucket.

• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution 
• Ability to multi-task under pressure and work independently. 
• Should be a problem solver with good analytical and critical thinking.
• Ability to Work on the priorities under pressure.
• Good communicator (written and verbal, formal and informal).
• Should be able to finish the work with minimum supervision.
• Experience: Minimum 2 Yrs. of relevant experience.