Security Engineer

The role primarily focuses on the administration and operational support of security platforms, with a heavy emphasis on Netskope. 

You will:​

• Administer and optimize security platforms including Netskope (CASB/SSE), CyberArk EPM,  Mimecast, and others​
• Monitor, analyze, and respond to security events generated by these platforms, ensuring timely triage and resolution​
• Develop, tune, and maintain security policies (DLP, web controls, email security, endpoint privilege management) to reduce risk and false positives​
• Lead troubleshooting and root cause analysis for security incidents and platform issues across endpoint, cloud, and email security domains​
• Collaborate with engineering, IT, and business teams to implement security controls and drive remediation of identified risks​
• Integrate security tools with ServiceNow for incident management, request workflows, and automated response actions​
• Build and maintain operational dashboards and reporting for security posture, tool effectiveness, and KPIs​
• Support onboarding of new applications, users, and use cases into Netskope, Mimecast, and CyberArk EPM​
• Contribute to security architecture decisions and continuous improvement of tooling and processes​
• Develop and maintain runbooks, standard operating procedures, and knowledge base documentation 

You bring:

​

• Bachelor’s degree or 5+ years of equivalent experience in Cybersecurity or related field​
• 7+ years of experience in security engineering or security operations roles​
• Strong hands-on experience with Netskope (CASB/SSE), CyberArk EPM, and Mimecast administration and operations​
• Experience integrating and operating workflows within ServiceNow (incident, change, and request management)​
• Solid understanding of endpoint security, DLP, email security, and cloud security concepts​
• Experience tuning security tools to reduce false positives and improve detection fidelity​
• Familiarity with identity and access management concepts, including privilege management and least  privilege principles​
• Ability to analyze security events and translate findings into actionable remediation steps​
• Strong cross-functional collaboration and communication skills​
• Experience developing documentation, runbooks, and operational processes​
• Ability to manage multiple priorities and operate effectively in a fast-paced environment 

MUST HAVE: Netskope Subject Matter Expertise (SME) 

• Netskope expertise is non-negotiable. 
• Candidates must be capable of serving as effective platform administrators. 
• Candidates should have a deep understanding of security policies within Netskope. 

Responsibilities 

The successful candidate will: 

• Support Netskope as the primary platform. 
• Administer and maintain security controls. 
• Fine-tune DLP policies. 
• Investigate access-related platform issues. 
• Support ticket resolution related to Netskope. 
• Work with feedback coming from the SOC team. 
• Manage policy adjustments to reduce false positives. 

Zscaler Network Security Engineer | 4–7+ Years

• Manage and troubleshoot Zscaler ZIA & ZPA, including policies, URL filtering, SSL inspection, DNS security, App Segments and App Connectors.
• Troubleshoot Client Connector, PAC, GRE/IPsec tunnels and Zscaler Digital Experience issues.
• Strong knowledge of TCP/IP, DNS, DHCP, IPAM, VLAN and Ethernet switching; Infoblox experience preferred.
• Must have working experience in one of: Palo Alto Firewall, Cisco LAN/Wi-Fi, or Cisco SD-WAN.
• Handle incidents, changes, SLA/KPI, ITIL processes, documentation and L3 escalations.
• Willingness to work in rotating/follow-the-sun shifts.