
Job Description.
1. Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)
2. Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)
3. Python or Java or JS basic knowledge (Python Preferred)
4. Monitoring tools
5. Alerting tools
6. Logging tools
7. CICD
8. Docker/containers/(k8s/terraform nice to have)
9. Experience working on distributed applications with multiple services
10. Incident management
11. DB experience in terms of basic queries
12. Understanding of performance analysis of applications
13. Idea about data pipelines would be nice to have
14. Snowflake querying knowledge: nice to have
The person should be able to :
Monitor system issues
Create strategies to detect and address issues
Implement automated systems to troubleshoot and resolve issues.
Write and review post-mortems
Manage infrastructure for multiple product teams
Collaborate with product engineering teams to ensure best practices are being followed.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
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Company Description
First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.
Role Description
The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.
Key Responsibilities:
- Support freight brokers and sales executives with day-to-day sales activities.
- Assist with quoting, order entry, and coordinating shipments with carriers and customers.
- Track shipments and provide status updates to customers and internal teams.
- Communicate with carriers to confirm availability, rates, and transit times.
- Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
- Help generate and maintain reports on sales performance, customer activity, and KPIs.
- Provide high-level customer service and resolve issues or delays proactively.
- Coordinate with accounting for billing and invoice reconciliation related to sales.
- Maintain organized records of quotes, contracts, and shipment history.
Qualifications:
- Bachelor’s degree in business, logistics, or a related field preferred.
- 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
- Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.
Skills:
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- Excellent verbal and written communication skills.
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- Strong attention to detail and accuracy in data entry and documentation.
- Team player with a customer-focused attitude.
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- Timing:- 10 a.m to 6 p.m
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Do you take pride in your web development ability? Would you like to use your skills in an energetic atmosphere? Are you dedicated to the craft, write code that they are proud of and can hit the ground running , you’re in the right place.
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What are you required to do ? (Your Responsibilities)
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Location: Pune, India
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About FlytBase:
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Good to have:
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Perks:
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