Salesforce CRM Architect at Srijan Technologies · Remote only · 6 - 12 years · ₹25L - ₹38L / yr · Profitable · Remote only · Posted 3 Jan 2022

Srijan Technologies is 19-year-old technology services firm. For a large part of its life, Srijan has specialized in building content management systems with expertise in PHP-based open-source CMS, specifically Drupal. In recent years Srijan has diversified into
Srijan is approx. 400 people strong (including some Senior Consultants) Srijan development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon and Goa are the largest offices. In addition, a few developers & delivery leads are in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.
Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands now. The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for Honey traceability using Blockchain.
The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBIDTA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.
Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.
Please visit company website for more information http://www.srijan.net/" target="_blank">www.srijan.net
Responsibilities:-
- Manage senior business stakeholders.
- Act as the primary point of contact for all Salesforce, Marketing Automation, and CRM initiatives
- Lead workshops gather requirements, and design solutions
- Manage the implementation and delivery of new initiatives
- Hands-on configuration.
- Design, build and deliver salesforce technical design/architecture in line with client requirements;
- -Own architecture and design of complex solution components (Integration, Security, Custom development);
- -Demonstrate technical development skills (scope technical portion of a project and estimate resource requirements);
- -Work closely with stakeholders within client organization;
- -Work closely with and support the Sales community.
- Stay abreast of new Salesforce releases and functionality, making suggestions to improve existing processes and implement new solutions
- Manage and mentor junior team members
Required skills and experience:-
- Experience working across the full Salesforce project lifecycle from analysis, design, testing to implementation.
- You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques.
- You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
- Demonstrable experience supporting and maintaining Salesforce.com CRM applications i.e. SalesCloud, Service Cloud
- Experience with Marketing Automation / Marketing Tools i.e. Marketo or Eloqua
- Previous team leadership/management experience is desirable
- Product discovery and ideation experience
- Conducted focus group sessions/ cross-functional workshops, etc for requirement gathering
- -Knowledge of data and content migration, automated testing, release management, source control tools;
- -In-depth understanding of Salesforce programming including Visualforce, Apex, and API’s;
- -Experience with CRM, CMS, ERP, CPQ, Portals, SSO, E-commerce and ESB/SOA applications;
- Demonstrated ability to drive a product vision, manage a roadmap, and influence without direct authority
- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
- You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers.
- You’ll have the vision to help us take our company to the next level
- Track record of successfully delivering projects on time, to scope, with high quality.
- Independently driven, resourceful, and able to deliver results with light-touch direction.
- Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
- Excellent user experience intuition.
- Strong analytical skills.

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Shift Timing: 6 Pm to 4 Am (Monday- Friday) (Night shift)
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Experience: 06–08 Years
Industry Preference: Pharma / Cleanroom Equipment / Process Equipment / HVAC Sales / Turnkey
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Strong understanding of B2B project sales cycle
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Strong client relationship management ability
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Reporting To
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Strong Senior Project Manager Profile with enterprise B2B SaaS, client-facing delivery experience
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Mandatory (Experience 1): Must have 5+ years of project management experience with significant client-facing delivery time (non-negotiable), including experience in a B2B SaaS company serving enterprise customers
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Mandatory (Experience 2): Must have managed complex enterprise projects end-to-end, from requirement/planning through successful delivery and go-live
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Mandatory (Experience 3): Must have managed multi-country / multi-region rollouts (preferably North America and/or Europe), coordinating India-based delivery teams with customers/stakeholders in Western markets
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Mandatory (Experience 4): Must have delivered technically complex / analytics-driven projects (AI/ML, Image Recognition, or Data Analytics)
6
Mandatory (Tech skill): Must have strong working knowledge of SQL, APIs, and Master Data Management (MDM)
7
Mandatory (Experience 5): Must have experience with SOWs, change requests, or RFPs, managing scope, timelines, risks, and dependencies using Waterfall or Agile
8
Mandatory (Ownership): Must be the accountable owner of the engagement — primary client point of contact, owning the project plan and go-live end-to-end — not a hands-on specialist executing the build
9
Mandatory (Skill): Must have strong facilitation, communication, stakeholder-management, and executive-level reporting skills across cross-functional, geographically distributed teams
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Mandatory (Note): CTC is inclusive of variable
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Preferred (Experience): Prior experience with customer onboarding
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Preferred (Certification): PMP, CAPM, ITIL, or CSM.














