Enterprise Sales Manager

Job Role: Lead and manage the Sales process, ensuring team performance and customer satisfaction.

Job Title: Team Leader

Experience: Minimum 7 years of work experience

Age: 30 to 45 years

Type of position: Full-Time

Education Requirement: Graduate degree required.

Location: Work from Office 

Experience Required:

Must Have:

1. Minimum 3 years of experience in a Team Leader role.
2. Experience of involvement in driving the team of Revenue Functions.
3. Experience of Call Centre. 
4. Strong leadership and team management skills.
5. Understanding of Call Centre Matrix.
6. Average communication and interpersonal skills.
7. Ability to handle customer escalations and ensure satisfaction.
8. Knowledge of industry-specific tools and CRM systems

Job Description:

1. Lead and manage the team to meet and exceed Sales targets.
2. Monitor and analyze team performance, providing feedback and coaching as necessary.
3. Handle escalated customer issues, ensuring a swift and satisfactory resolution.
4. Collaborate with other departments to ensure a seamless sales process.
5. Maintain up-to-date knowledge of industry trends and customer needs.
6. Prepare and present regular reports on team performance and Dept. metrics.
7. Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
8. Maintain Agent Wise revenue Pipeline.

Role & Responsibilities:

• Develop new business by Prospecting target accounts, Qualifying prospects & Closing sales.
• Take ownership of the entire sales funnel.
• Conduct cold outreach activities across various channels to generate new sales opportunities.
• Conduct discovery calls and product pitches with prospects to understand their needs, use cases, budgets, etc., and align them with Rekart's value proposition.
• Live demos & follow-up with the leads till the client signs the contract.
• Provide constant feedback to the technical team for enhancement of the product.
• Update and maintain real time data on the sales pipeline using CRM.
• Build and maintain professional relationships with both potential and existing clients.
• Discover and implement new lead generation strategies specific to the market to supplement inbound lead generation, working closely with the Marketing, Inside Sales, and Partnership teams.

Must Have:

• A minimum of 1-2 years of experience in B2B Sales / Business Development in selling technology-based products and services in domestic and/or global markets.
• Demonstrated success in achieving sales target on a monthly and yearly basis.
• Self-motivated individual seeking a challenging new opportunity with exceptional potential for growth.
• Excellent communication skills, both written and verbal, capable of engaging in conversations with C-level executives.
• Detail-oriented with the ability to articulate ideas clearly.
• A background in technology sales and B2B SaaS is an added advantage.

What can you expect from us:

• Constant Learning and Support
• Freedom & Responsibility
• Recognition of hard work & good talent.
• Transparency

Other benefits include provident fund, insurance, personal growth opportunities, technology growth opportunities etc.

• Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
• Building AEM components and templates as needed while working closely with UX, Design and other developers.
• Implement rapid updates to fulfil changing business and marketing requirements.
• Develop functional and technical documentation and designs for assigned projects.
• Work within a team environment, supporting the team goals, and improving development engineering practices.
• Develop code consistent with A&F standard coding practices.
• Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
• Ensure the entire stack is crafted and built for scalability, security, performance.
• Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.

SurveySensum is an AI-Enabled Customer Experience Management Platform (SAAS) that collects customer feedback in real-time and offers actionable insights for improved business decisions. We specialize in Customer Experience and our vision is to make customer research accessible and affordable to all the SME’s and help them make better business decisions backed by data thereby reducing the chances of failure.

We have our offices in Jakarta, Singapore and India and currently hiring for Gurgaon location.

Till last year we were doing business only in Asia and 6 months back launched SurveySensum in North America. Vision for next 5 years is to capture North America and Europe.

• Design, development and test of new features/customer problems and make them live on the platform.
• Own modules/Product features assigned
• Responsible for regular communication with others involved in the development process
• Provide support and fix bugs when customers encounter a problem while working with features you developed.

Required Technical Skills:

• 2-3 years of software development experience
• Proficient in C#.Net, Angular2+, typescript
• Familiarity with Relational Databases and SQL
• Experience with Web services development (REST)
• Hands on experience with calling APIs

What’s in it for you?

• Technically, you will be a part of designing a multi-tenant system which every software developer desires to.
• You will learn how to build a scalable solution that can serve millions of users.
• Apart from the technical skills, you will learn to how to get more signups, how to increase company’s revenue and how to optimize operations.
• We believe in making employees future entrepreneurs, you will learn the skills to experiment, take risks and take the business forward.

It’s easier to say good things about our own culture, but if you really want to know, call the people who have left the organization in the last 3 years or call people who have joined 4-5 months back.

They will tell you the real culture. One thing we would I would like to say, we work hard and part even harder.

And you’re right fit, if you are not afraid of taking challenges, you want to own things by yourself, you want to work on real customer problems and at the end of the day enjoy what you do.

➢ Degree from top engineering college, or equivalent technical background is preferred
➢ Be a self-starter who thrives in a rapidly growing organization
➢ Agility and ability to adapt quickly to changing requirements and scope and priorities
➢ 2-4 years of industry experience in iOS Mobile Application design and development, with minimum 2 app deployed in App Store
➢ A deep familiarity with Swift. Experience working with iOS frameworks such as Maps, core Location, core Bluetooth and Core Animation
➢ Strong UX/UI design exposure and experience in making apps work intuitively
➢ Ability to identify issues and improve application performance
➢ Experience in usage of instruments to detect memory leaks for performance optimization
➢ Develop unit and functional test cases
➢ Familiar with the following – Git repository, Restful API, MVC, MVP, MVVM
➢ Strong CS fundamentals (with competencies in algorithms and data structures). Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
➢ Experience with third-party libraries and APIs Solid understanding of the full mobile development life cycle 

• 10+ years of experience in entire gamut of Accounts
• Regular accounting and periodical finalization
• Internal financial controls, systems & processes implementation, fine-tuning & adherence
• Decent Communication Skills and close interactions with all the Depts
• Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
• Immediate joiners are preferred