
A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:
The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.
Key Responsibilities:
Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.
Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.
Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.
Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.
Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.
Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.
Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.
Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.
Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.
Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.
Qualifications:
Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience: Minimum of 3 years of experience in sales, with at least 5 years in a leadership or supervisory role.
Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven track record of meeting or exceeding sales targets.
Ability to analyze sales data and market trends.
Strong problem-solving skills and the ability to make decisions under pressure.
Proficiency in CRM software and MS Office Suite.
Personal Attributes:
Goal-oriented and results-driven.
Motivational leader with the ability to inspire and influence others.
High level of integrity and professionalism.
Adaptability and ability to work in a fast-paced environment.

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Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.
What We’re Looking For:
- Strong experience in Python (5+ years).
- Hands-on experience with any database (SQL or NoSQL).
- Experience with frameworks like Flask, FastAPI, or Django.
- Knowledge of ORMs, API development, and unit testing
Why This Role Matters
We’re looking for a Principal Engineer to lead the architecture and execution of our GenAI-powered, self-serve marketing platforms. You will work directly with the CEO to shape, build, and scale products that change how marketers interact with data and AI. This is intrapreneurship in action — not a sandbox innovation lab, but a real-world product with traction, velocity, and high stakes.
What You'll Do
- Co-own product architecture and direction alongside the CEO.
- Build GenAI-native, full-stack platforms from MVP to scale — powered by LLMs, agents, and predictive AI.
- Own the full stack: React (frontend), Node.js/Python (backend), GCP (infra), BigQuery (data), and vector databases (AI).
- Lead a lean, high-caliber team with a hands-on, unblock-and-coach mindset.
- Drive rapid iteration with rigor, balancing short-term delivery with long-term resilience.
- Ensure scalability, observability, and fault tolerance in multi-tenant, cloud-native environments.
- Bridge business and tech — aligning execution with evolving user and market insights.
What You Bring
- 8–12 years of experience building and scaling full-stack, data-heavy or AI-driven products.
- Fluency in React, Node.js, and Google Cloud (Functions, BigQuery, Cloud SQL, Airflow, etc.).
- Hands-on experience with GenAI tools (LangChain, OpenAI APIs, LlamaIndex) is a bonus.
- Track record of shipping products from ambiguity to impact.
- Strong product mindset — your goal is user value, not just elegant code.
- Architectural leadership with ownership of engineering rigor and scaling best practices.
- Startup or founder DNA — you’ve built things from scratch and know how to move fast without breaking things.
Who You Are
- A former founder, senior IC, or tech lead who’s done zero-to-one and 1-to-n scaling.
- Hungry for ownership and velocity — frustrated by bureaucracy or stagnation.
- You code because you care about solving real problems for real users.
- You’re pragmatic, hands-on, and grounded in first principles.
- You understand that great software isn't just shipped — it's hardened, maintained, and evolves with minimal manual effort.
- You’re open to evolving into a founding engineer role with influence over the tech vision and culture.
What You Get
- Equity in a high-growth product-led startup.
- A chance to build global products out of India with full-stack and GenAI innovation.
- Access to high-context decision-making and direct collaboration with the CEO.
- A tight, ego-free team and a culture that values clarity, ownership, learning, and candor.
Why YOptima?
YOptima is redefining how leading marketers unlock growth through full-funnel, AI-powered media solutions. As part of our growth journey, this is your opportunity to own the growth charter for leading brands and agencies globally and shape the narrative of a next-generation marketing platform.
Ready to lead, build, and scale?
We’d love to hear from you.
We are seeking a talented and experienced Engineering Lead to join our Team. As the Engineering Lead, you will play a crucial role in driving the technical direction of our mobile app development, focusing on iOS and ReactJS technologies. You will lead a small team of software engineers and work closely with the product and design teams to deliver innovative and high-quality mobile applications. The ideal candidate is a hands-on technologist with a passion for startups, possesses strong leadership skills, and thrives in a fast-paced, dynamic environment.
Responsibilities:
- Lead and manage a team of software engineers, providing mentorship, guidance, and support throughout the software development lifecycle
- Set clear objectives and performance expectations for the team members, and regularly assess and review their performance
- Collaborate with product managers, designers, and other stakeholders to understand project requirements and define the technical roadmap for mobile app development projects.
- Provide technical expertise and guidance to the team, assisting with architectural decisions, code reviews, and problem-solving.
- Ensure the timely delivery of high-quality mobile applications by managing resources, setting realistic project timelines, and resolving any obstacles or bottlenecks.
- Stay up-to-date with the latest industry trends and advancements in mobile app development, iOS, and ReactJS technologies, and identify opportunities to leverage new tools and frameworks.
- Foster a culture of continuous improvement within the team, encouraging knowledge sharing, adopting best practices, and promoting a positive and collaborative work environment.
- Collaborate with cross-functional teams, such as QA, DevOps, and UX/UI, to ensure seamless integration and deployment of mobile applications.
- Act as a point of contact for technical discussions, representing the team in meetings with stakeholders and upper management.
- Identify and address any technical or performance-related issues, working closely with the team to resolve them and ensure the stability and scalability of the mobile applications.
Sales Associate
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website
Position Introduction:
- Generate revenue by demonstrating our product in Hamleys store and closing sales either over the phone or face-to-face.
- Work with cutting-edge technology designed to reduce kids' screen time while making learning fun at an early age.
- Successful candidates may have opportunities for training, leadership roles, and managing key business accounts.
Responsibilities:
- Explain Miko Robot benefits to customers.
- Suggest suitable apps and features to the customers.
- Handling stocks.
- Coordinate within the teams.
- Provide daily sales reports and customer service.
- Meet monthly sales targets by demonstrating and selling the product in Hamleys store.
- Convert free app users into paid customers through emails, SMS, and direct sales.
Requirements:
- Good communication skills in English and regional language.
- Ability to plan and execute tasks.
- Persuasion and negotiation skills.
- Work well under pressure.
- Team player.
- Quick learner, detail-oriented, and self-motivated.
- Interest in marketing.
- Enthusiasm for technology.
Work Timings: 6 days a week and 9 hours a day (11am to 8pm/12pm to 9pm)
Working on Saturday and Sunday's is mandatory (No exception for this)
One day in a week will be declared as week off.
Openings at: Mumbai Onsite (BKC, Jio World Drive), Bangalore Onsite (Phoenix Market City), Kochi- (Lulu Mall), Hyderabad (Sarath City and Inorbit Mall)
Experience of Min 5yrs of Rel. Exp. into Drupal
Migration exp. in D7 or D8 is mandatory*
Experience is D9 is preferred
Should be an Individual contributor
Should be well-versed with OOPS concepts
Good experience in frameworks like Laravel or code igniter or cake PHP or symfony2
Experience into react would be an added advantage.
- Manages projects with timely deadlines.
- Write clear, concise and well documented code.
- Communicates frequently with management; detailing progress on the development effort.
- Evaluates and implements changes to tools and modules based on the needs of the client.
QUALIFICATIONS
- 5+ years of experience as an iOS developer.
- Proficiency in Swift and Objective-C.
- Experienced in developing customer-facing, commercial iOS applications.
- Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
- Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
- Experience with large e-commerce web sites is desirable.
- Proficient in git
- Own the delivery of multiple features of the product end to end while hands-on in development as well
- Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
- Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
- Lead by example and mentor other developers in the team both technically and professionally
- Support other Senior Product Engineers and contribute to their growth professionally
- Work with tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
- Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
- Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
- Look out for technology trends across the industry and apply relevant developments to the products
- Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
- Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title
- Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan
- Must have extensive hands on experiencing designing and building mobile applications on Android
- Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
- Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
- Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
- Ability to work in a variety of client settings and in a team-oriented, collaborative environment
- Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices
- Architectural design while leading and inspiring software development teams
- Leading development of large, custom-built object-oriented applications
- Continuous integration tools and test automation
- Managing systems in production and understands release process, monitoring, and debugging
- Working and developing in agile environment working with XP/Scrum development practices
- Expertise in end to end Android development and release management
- Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
- Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc
- Hands on experience managing databases like MongoDB, Cassandra, Redis
- Exposure to event driven systems and event streaming engines like Kafka
- Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
- Solid OO skills, including strong design patterns knowledge and enterprise integration
a) UI/UX design
b) Collecting feedback from Customers
c) Analytics
d) Implementing the changes with the help of tech team








