Sales Account Executive

 Core Responsibilities

• Strategic Planning: Develop and execute integrated sales and marketing plans for EMC Products, Resistors Resistors, Heating elements and other products in company product line-up to meet defined revenue targets.
• Lead Generation & Prospecting: Independently source new business opportunities
• Campaign Management: Design, implement, and monitor marketing campaigns
• Client Relationship Management: Maintain a portfolio of existing accounts, ensuring high customer satisfaction and identifying opportunities for upselling or cross-selling.
• Market Intelligence: Conduct regular competitor analysis and research market trends to adjust pricing strategies and product positioning.
• Sales Presentations: Deliver persuasive, tailored product demonstrations and proposals to high-ticket decision-makers (CEOs, CFOs, etc.).
• Performance Analytics: Track and report on KPIs such as lead conversion rates, demo-to-close ratios, and ROI of marketing spend using CRM and analytics tools. 
• Being in update ongoing & upcoming defence projects and finding opportunities with DRDOs, PSUs (BEL,BEML,ECIL,HAL,HVF,etc), Other defence equipment manufacturing companies to Pitch our products for their application.

Education: Bachelor’s degree in Engineer (Electrical, Electronics, Communication) , or MBA

• Experience: 2 to 3 years of proven success in a B2B or B2C sales/marketing environment.
• Technical Proficiency: Hands-on experience with CRM software, MS Office, Etc
• Preference will be given for candidates with Defence product background.

About HiWi Forex Transaction Services Pvt. Ltd. (HiWiPay)

HiWiPay is a cross-border fintech platform that simplifies global payments and trade for Indian exporters, MSMEs, and B2B businesses.

Built around its flagship HiWiPay EXIM product, the company enables businesses to collect payments from 25+ currencies and 150+ countries with fast, transparent settlements into India, often within 24 hours.

HiWiPay combines global collection accounts, smart FX, and a compliance-first stack (including e-BRC/e-FIRA and documentation workflows) so exporters can manage payments, documents, and regulatory requirements on a single digital platform.

Backed by leading investors and banking partners, HiWiPay’s mission is to make cross-border payments feel local secure, reliable, and fully aligned with Indian and global regulations so businesses can focus on growth instead of navigating the global money maze.

About the Internship:

We are looking for enthusiastic and driven Inside Sales Interns who will be responsible for connecting with potential sellers and guiding them on how to register and list their products on e-commerce platforms such as Amazon, eBay, Etsy, etc. This role is ideal for candidates who want to build a career in sales and eCommerce.

Job Responsibilities:

1. Reach out to potential sellers through outbound calls and explain the benefits of selling on eCommerce platforms.

2. Guide sellers step-by-step on the registration and onboarding process on platforms like Amazon, eBay, Etsy, etc.

3. Assist sellers in understanding product listing, cataloging, and basic platform requirements.

4. Follow up with interested sellers to ensure completion of onboarding and account activation.

5. Address basic seller queries and coordinate with internal teams for issue resolution.

6. Maintain and update daily activity in CRM systems.

Other requirements:

1. Undergraduate (pursuing 1st or 2nd year), graduate or MBA fresher/students pursuing MBA (sales/marketing preferred).

2. Strong communication and convincing skills.

3. Interest in sales, business development, and eCommerce.

4. Immediate joiners preferred as candidate should be available to start by 1st April 2026.

Additional Information:

1. Job Title: Inside Sales Intern – e-commerce (seller onboarding – WFH).

2. Location: Mumbai (Prabhadevi).

3. Duration: 3 Months (Full-Time).

4. Stipend: Rs. 8000/- to Rs.10,000/-.

5. You will be working in a work from home (WFH) setup and are required to report virtually on a daily basis at the time specified by your manager.

6. Incentives is Rs. 500 per sign up (E.g. 15 sign up a month*500 = 7500).

7. Office timings are 10:00 AM to 7:00 PM.

Note – Its a Hybrid module, employee has to visit office once a day for the review and other discussion with the respective manager.

Tasks and Responsibilities

• Understand business requirements and user needs
• Create user personas, journey maps, and various other design artifacts
• Create prototypes of varying fidelity
• Communicate design solutions to key stakeholders
• Define and track key metrics related to user experience
• Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts

Skills and Requirements

• Experienced with 1.5+ years in Product Design/UX roles.
• Good experience in user experience and interface design, with a supporting portfolio
• Experience in designing mobile and web applications
• Experience in understanding and mapping complex user journeys
• Ability to form, prototype, and clearly communicate ideas and decisions.
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Familiarity with prototyping tools like Figma/Sketch
• Good problem-solving and analytical skills
• Able to work well with remote, cross-functional teams
• Responsible, self-motivated, and comfortable taking the initiative.
• Attentive to the finer details and love what you do

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.