SDET - Mobile

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Requirements

Experience:

• 5-8 years of working experience in ML/Data science preferably from remote sensing background.
• Experience in leading a team of both data scientist and machine learning engineers to solve challenging problems preferably in the Infrastructure and Utilities domain using geospatial & remote sensing data.
• Statistical knowledge along with great proficiency in python
• Strong understanding and implementation experience of predictive modeling algorithms such as regressions, time series, neural networks, clustering, decision trees and heuristic models, with familiarity dealing with tradeoffs between model performance and business needs
• Experience combining user research and data science methodologies across multiple products within the business unit.
• Must have delivered multiple data science product(s) in production.

Minimum qualification:

• Advanced degree (MSc/PhD) in Computer Science, Economics, Engineering, Operations Research, Physics or Mathematics/Statistics preferred.

Competencies:

• Fantastic communication skills that enable you to work cross-functionally with business folks, product managers, technical experts, building solid relationships with a diverse set of stakeholders.
• The ability to convey complex solutions to a less technical person.
• Vast analytical problem-solving capabilities & experience.
• Bias for action.

We are looking for a Frontend Developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.

Responsibilities:

• Understand why a particular design was chosen and code accordingly.
• Will have to deliver clean bug-free unit-tested code with minimal guidance.
• Strive for continuous improvement by refactoring and applying best practices.
• Learn and adapt to new technologies as necessary.

Requirements:

• Must be proficient in React, Redux, Redux Toolkit and Typescript.
• Used Typescript for React Components.
• Unit Testing, Component Testing, and Custom React hook tests with React Testing Library.
• Integration Tests with Cypress.
• Data Fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Experience contributing to open-source software will be preferred.
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git.
• Ability to work in a fast-paced and dynamic work environment.
• Exceptional interpersonal skills and demonstrated leadership abilities.

Key Responsibilities

• Design and implement scalable, maintainable, and efficient Python applications
• Lead technical projects from conception to deployment
• Collaborate with cross-functional teams to define and implement new features
• Write clean, testable code with appropriate documentation
• Conduct code reviews and provide constructive feedback to team members
• Mentor junior developers and contribute to their professional growth
• Participate in technical architecture discussions and decision-making
• Troubleshoot and debug complex software issues
• Contribute to continuous improvement of development practices and processes
• Design and implement AI/ML solutions using LLMs and related technologies
• Optimize and maintain AI model deployment pipelines

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 5+ years of professional software development experience
• Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
• Experience with SQL and NoSQL databases
• Solid understanding of software design patterns and principles
• Experience with version control systems (Git)
• Strong knowledge of RESTful APIs and microservices architecture
• Proficiency in writing unit tests and understanding of TDD practices
• Experience with CI/CD pipelines and deployment automation
• Strong problem-solving and analytical skills

AI/ML Technical Skills

• Experience with LLM frameworks (LangChain, LlamaIndex)
• Knowledge of working with large language models (GPT, Claude, etc.)
• Understanding of prompt engineering and LLM fine-tuning concepts
• Experience with vector databases (Pinecone, Weaviate, or similar)
• Familiarity with AI model deployment and serving (BentoML, Ray Serve)
• Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
• Knowledge of AI/ML observability and monitoring tools
• Understanding of AI safety practices and responsible AI development
• Experience with embedding models and semantic search implementations
• Familiarity with AI application development patterns and best practices

Primary skills are to find out memory leaks, diagnose crashes, create crash dumps and perform fixes., ASP.NET, MVC, or Entity Framework, C# .Net, Angular ( C# Web developer) , ASP.NET, MVC, or Entity Framework, C# .Net, Angular

• Solid experience in PHP/Frameworks of PHP (Laravel,Codeignitor,etc)
• Excellent knowledge of JavaScript, jQuery
• Experience in working with REST APIs and AJAX
• Good understanding of database design and optimization
• Experience of responsive and mobile-first design platforms like Bootstrap
• Knowledge of version control systems like GIT
• In-depth understanding of Agile development process

Desired Candidate Profile and skill set:

• Minimum 2 years of relevant software development experience.
• Good Knowledge of E-commerce websites and WordPress
• Experience in ReactJs and Redux, React-Native would be a plus

Looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/She should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node. js to handle back-end operations.

Roles and Responsibilities:-

• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Desired Candidate Profile:-

• Excellent in basic programming in any web technology Server and Client
• Like ReactJS/Node JS and Server-side scripts
• Basic knowledge in APIs, Micro Services
• Hands-On experience in Web development frameworks
• Hands-On in Database queries and concepts
• Understanding of performance testing and optimization techniques

Perks and Benefits:-

• No salary bar for deserving candidates.
• 5 days working.
• Paid and leave encashment facility available.

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by YCombinator and other marquee investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

Synapsica is looking for a Node.js/Python developer who is passionate about designing and implementing scalable solutions with highest quality. You will be responsible for creating high performance, responsive, and secure server-side programs to manage Synapsica platform. You will be responsible for designing, managing and supporting cloud platform and scaling our database. This role is ideal for you if you have a background in bakcned development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Design and development of our new platform modules from scratch. 
- Hands on implementation of our APIs and integrations. 
- Design, scaling and integration of new/existing databases.
- Ensuring the entire stack is designed and built for speed and scalability
- Design and construction of our REST APIs with best secutiry mechanisms.
- Design and implementation of continuous integration and deployment pipelines in tandem with the respective team members.
- Performance tuning and improvements in large scale systems.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with strong competencies in data structures, algorithms, and software design
- At least 4+ years of experience with writing Python/NodeJS/PHP/Ruby on Rails. 
- Prior experience of database design and management in MongoDB, including being up on the latest practices and associated versions.
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amount of data.
- Familiarity with AWS (or equivalent) ecosystem with end-to-end cloud deployment.
- Experience implementing code level unit tests.
- Proficiency with Git / Version control.
- Appreciation for clean and well documented code
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology