Sales Officer

We’re looking for a skilled Senior Machine Learning Engineer to help us transform the Insurtech space. You’ll build intelligent agents and models that read, reason, and act.

Insurance ops are broken. Underwriters drown in PDFs. Risk clearance is chaos. Emails go in circles. We’ve lived it – and we’re fixing it. Bound AI is building agentic AI workflows that go beyond chat. We orchestrate intelligent agents to handle policy operations end-to-end:

• Risk clearance.

• SOV ingestion.

• Loss run summarization.

• Policy issuance.

• Risk triage.

No hallucinations. No handwaving. Just real-world AI that executes – in production, at scale.

Join us to help shape the future of insurance through advanced technology!

We’re Looking For:

• Deep experience in GenAI, LLM fine-tuning, and multi-agent orchestration (LangChain, DSPy, or similar).
• 5+ years of proven experience in the field
• Strong ML/AI engineering background in both foundational modeling (NLP, transformers, RAG) and traditional ML.
• Solid Python engineering chops – you write production-ready code, not just notebooks.
• A startup mindset – curiosity, speed, and obsession with shipping things that matter.
• Bonus – Experience with insurance or document intelligence (SOVs, Loss Runs, ACORDs).

What You’ll Be Doing:

• Develop foundation-model-based pipelines to read and understand insurance documents.
• Develop GenAI agents that handle real-time decision-making and workflow orchestration, and modular, composable agent architectures that interact with humans, APIs, and other agents.
• Work on auto-adaptive workflows that optimize around data quality, context, and risk signals.

Job Description for PostgreSQL Lead

Job Title: PostgreSQL Lead

Company: Mydbops

About us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty.

Role Overview

As the PostgreSQL Lead, you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments.

Key Responsibilities

• Lead PostgreSQL production environments: architecture, stability, performance, and scalability
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• Oversee complex troubleshooting, query optimization, and performance analysis
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• Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr)
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• Define backup, recovery, replication, and failover protocols
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• Guide DB migrations, patches, and upgrades across environments
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• Collaborate with DevOps and cloud teams for infrastructure automation
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• Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues
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• Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs
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• Lead customer interactions: understand requirements, design solutions, and present proposals
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• Drive process improvements and establish database best practices

Requirements

• Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role
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• Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis.
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• Extension Management: Proficient with critical PostgreSQL extensions including:
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• pg_stat_statements – query performance tracking
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• pg_partman – partition maintenance
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• pg_repack – online table reorganization
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• uuid-ossp – UUID generation
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• pg_cron – native job scheduling
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• auto_explain – capturing costly queries
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• Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR).
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• High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication.
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• Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights.
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• Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python.
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• Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus.
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• Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives.
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Preferred Qualifications

• Bachelor’s/Master’s degree in CS, Engineering, or equivalent
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• PostgreSQL certifications (e.g., EDB, AWS)
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• Consulting/service delivery experience in managed services or support roles
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• Experience in large-scale migrations and modernization projects
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• Exposure to multi-cloud environments and DBaaS platforms

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional growth and development opportunities.
• Collaborative and inclusive work environment.
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Job Details:

• Work time: General shift
• Working days: 5 Days
• Mode of Employment - Work From Home
• Experience - 4-5 years

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

We are seeking an enthusiastic and curious Salesforce Technical Architect to join our team to design and develop solutions on the Salesforce.com platform using Apex and Visualforce programming languages. In this role, you’ll work in a highly collaborative environment where communication with the Marketing, Sales, Underwriting, and Backend Engineering teams is key to your day-to-day success.

As a Specialist Leader in our Salesforce practice, you will:

• Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs
• Organize and deliver services on a cross-section of projects
• Maintain your technical knowledge within the industry and leverage this subject matter knowledge in client engagements
• Contribute to the development and cultivation of business and vendor relationships
• Serve as a “Subject Matter Expert”, adding interpretive value to data presented or experienced insight into a functional process or issue
• Display leadership and business judgment by anticipating client and project needs and developing alternative solutions
• Identify opportunities for other Rialtes service offerings that can address client needs
• Manage solutions, delegate resources, and help ensure quality assurance principles are met across projects and deliverables
• Supervise the work of team members and support delivery team staff
• Provide input and actively participate in recruitment and retention activities

Qualifications Required:

• 6+ years in an SFDC Technical Architect role
• Pre-sales, proposal, and RFP experience
• At least 4 full life-cycle Salesforce implementations with strong expertise in 2 of the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Force.com
• Strong communication skills, both written and oral.
• 5+ years of hands-on experience on Sales/Service Cloud/Community or Force.com platform and integrations
• 4+ Salesforce Certifications in development & Administration.

• We are looking for a Senior SRE with a proven track record of success leading complex cloud-hybrid environments. You will have:
• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear
• communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating our global infrastructure on AWS and on-prem.
• Operational experience in complex distributed and real-time systems, including experience with SLO/SLAs towards high availability,reliability and DR goals.
• DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
• Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.

• 5+ years experience in a Software and/or Site Reliability Engineering role
• Experience writing automation code in GoLang, Python or Java
• Experience developing and operating large scale distributed systems with Kubernetes and Docker
• Experience in running real time and low latency high available applications (Kafka, gRPC, RTP)
• Experience running public cloud environments on AWS
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• Bachelor degree in Engineering, Computer Science or equivalent experience
• The ability to lead, partner, and collaborate cross functionally across an engineering organization