UX Manager

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Full Stack Web Developer

Job Location: Bengaluru

Job Type: Full Time.

Education:

Bachelors in Computer science/Information or any related stream with desired work experience.

Overview:

We are looking for a talented Full Stack Web Developer to create amazing user interface based web application with clean and artful web design skills. The engineer would be responsible for architecting, designing, developing and deploying scalable web application. We are building a strong and dedicated team focusing on developing web application for multiple client requirements and in-house projects.

Roles & Responsibility:

1. Write high performance, clean, scalable and quality web applications under given timelines.

2. Architecting, designing and deploying web application for various cloud platforms like AWS, Azure, GCP.

3. Identifying bottlenecks, bugs and devise solutions for these problems.

4. Responsible for both front-end and back-end development.

5. Participate in requirement analysis, documentation with business partners.

6. A standout colleague but should be able to work independently too.

Requirements:

1. 1-2 years of work experience as Full Stack Web developer.

2. Experience in web application development with exposure to both frontend and backend development.

3. Ability to produce well documented code with excellent debugging capabilities.

4. Strong Communication skills

5. Expert in any of the following programming languages Java, JavaScript(NodeJs), Python.

6. Experience in web development frameworks like Django, Flask.

7. Experience with front end technologies HTML5, CSS, Angular, React Js.

8. Experience in developing and integrating REST, SOAP APIs.

9. Familiarity with databases like MySQL, MongoDB etc.

10. Familiarity with web servers Apache, Ngnix etc.

11. Good understanding of OOPs and Web design patterns.

12. Willing to learn and implement latest technologies.

Bonus:

1. Good knowledge of revision control tools such as Git, Bit Bucket, Source tree

2. Experience in using multiple IDE and different application development frameworks.

3. Experience in mobile application development is added advantage

4. Industry level certification on web application development and design or cloud platform would be much appreciated.

Roles and Responsibilities

Our growing company is looking for an ambitious content writer, to oversee the development, execution, and delivery of digital content across all our channels, to join our editorial team and enrich our websites with new blog posts, guides, and marketing. The responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Required Skills / Qualifications

• Proven record of excellent writing demonstrated in a professional portfolio.
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions.
• Closely work with sales and marketing teams and define the content roadmap for new business.
• Assist in the design and development of marketing campaigns and associated collateral.
• Repurpose and optimize existing content across different channels.
• Develop a content calendar for marketing campaigns.
• Ability to work on multiple projects with different objectives simultaneously
• Good time management skills, including prioritizing, scheduling, and adapting as necessary.
• Churning out ideas, creating video scripting, podcasting, writing blogs, and being a visionary.
• Basic knowledge of Digital Marketing and SEO will be an added advantage
• Previous experience in copywriting will be a strong plus.