Sales Manager

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Key Responsibilities:

• Assist in planning and executing email marketing campaigns to generate leads.
• Create engaging email content tailored to potential clients interested in web design, mobile app development, and SEO.
• Manage and grow email contact lists.
• Monitor email performance metrics such as open rates, click-through rates, and conversions.
• Research and identify potential B2B leads and contribute to the lead generation pipeline.
• Work closely with the sales and marketing teams to align email campaigns with business goals.
• Use tools like Mailchimp, HubSpot, or similar platforms to manage campaigns.

Requirements:

• Strong written communication skills.
• Basic understanding of digital marketing and email platforms.
• Interest in web technologies and digital services.
• Self-motivated and eager to learn.
• Bachelor’s degree in Marketing, Communications, or a related field

Front-End Developer Job Description

We are looking for programmers with a keen eye for design for the position of a frontend developer. Front-end developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties. Front-end developers are required to work in teams alongside product managers, back-end developers and graphic designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Front-End Developer Responsibilities:

Determining and creating scalable structure and design of web pages.

Building and maintaining reusable code for future use.

Ensuring web design is optimized for smartphones.

Optimizing web pages for maximum speed and scalability.

Actively participate in design and code reviews to build robust applications

and prototypes

Striking a balance between functional and aesthetic design.

Troubleshooting and debugging existing applications.

Following standard predefined design guidelines.

Delivering assigned tasks on time.

Front-End Developer Requirements:

Proficiency in HTML, CSS, and JavaScript. And knowledge of JavaScript frameworks such as ReactJS, and VueJS.

Knowledge of typescript, es-lint, webpack and bundling of applications.

Familiarity with CSS frameworks such as CSS, less.

Experience with responsive and adaptive design.

Degree in B. Sc (IT or CS), BCA, MCA, MSc, BE, ME

Knowledge of agile development methodology.

Good problem-solving and interpersonal skills.

Excellent verbal communication skills.

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

Our client is currently looking for a Data Solutions Associate Director to join the data, technology & analytics division.

• Support agencies on client brief responses, working with the analytics & technology directors to develop tailored solutions using proprietary or partner technologies.
  
• Conduct client data & technology audits for development of audience strategies.
  
• Deliver detailed digital transformation roadmaps to support audience activation, provided in a client-ready format for agency partners to utilize.
  
• Project manage all signed-off SOW’s, from initiation to closure and ensure effective delivery.
  
• Work closely with agency planning teams to identify opportunities for clients within data & tech service scope.
  
• As the SME on data marketplaces, be the POC for buying teams with enquiries on data strategy for media activation (source, validate, build).
  
• Develop agency data ‘champions’ in your respective market, through training and enablement programs covering Identity resolutions, data governance and ethics policies, as defined by our global and legal teams.
  
• Work with the Regional & Marketing teams to create & deliver Learning & Development sessions on our partner solutions to buying and agency teams.
  
• Lead and develop key relationships with relevant data & technology partners, working with investment & agencies to deliver opportunities that support our client and internal requirements.
  
• Any other ad-hoc projects or tasks relevant to the position.
  
• Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimization and reporting processes.
  
  

Job Sector: IT, Software

Job Type: Permanent

Location: Chennai

Experience: 5 -6 Years

Salary: 10 - 12 LPA

Education: B.E/BTech

Notice Period: Immediate

Key Skills: Web apps developer, scrum master, Agile, waterfall, Azure, AWS

Contact at triple eight two zero nine four two double seven

Job Description:

Knowledge & Experience

• 5+ years of Scrum Master experience.
• Experience working with an offshore/onshore team model
• Thorough understanding of agile software development methodologies, values, and procedures.
• Thorough understanding of the software development lifecycle.
• Understanding of organization’s development platform and languages.
• Ability to understand technical issues.

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into Core Java & Advanced Java
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have knowledge on FET

Role: Flutter Developer

Experience: 1-2 years

Location: Madurai

Mode: Work from office

We have vast experience in delivering high-quality products with significant output on time. We are specialized in creating web and mobile applications with the latest technology. We are experts in developing a perfect solution for rental marketplace services and on-demand businesses done by our proficient team of experts with strong experience in development.

• Proficient in Flutter
• Experience in MVVM Code architecture.
• Experience in working with API, local data.
• Knowledge in all the updated widgets
• Knowledge in BLOC design patterns
• Knowledge in the Flutter app life cycle.
• Familiarity with cloud message APIs and push notifications in Android and iOS.
• Have experience in Android app submission in the Play Store.
• Have experience in iOS app submission in the App Store.
• Ensure the performance, quality, and responsiveness of applications.

• Strong proficiency with JavaScript and TypeScript
• Knowledge of Node.js and loopback 4 frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as React
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git