Data Manager

3+ years’ experience as Python Developer / Designer and Machine learning 2. Performance Improvement understanding and able to write effective, scalable code 3. security and data protection solutions 4. Expertise in at least one popular Python framework (like Django, Flask or Pyramid) 5. Knowledge of object-relational mapping (ORM) 6. Familiarity with front-end technologies (like JavaScript and HTML5

• Strong hands-on experience with .NET Core based Web API, C#, LINQ, Entity framework.

• Strong hands-on experience on writing complex stored procedures, functions, creating views and writing complex database queries with database being SQL Server

• Nice to have: Working experience on Azure components such as Azure functions, App Services, Azure Storage such as blobs/Queues/Table storage etc., Azure DevOps, CI/CD pipelines

• Strong understanding of object-oriented programming

• Familiar with various design and architectural patterns

• Proficient understanding of code versioning tools like GIT

POSITION: QA Engineer

JOB OVERVIEW:

We are looking for a QA Engineer to assess software quality through Manual and Automated Testing. You will be responsible for finding and reporting software bugs and glitches. You should have a keen eye for details and must be competent in executing test cases. You should also possess excellent communication and problem-solving skills and should be passionate about quality ensuring that our products, applications, and systems work correctly.

WHAT YOU WILL DO:

● Testing life cycle SDLC STLC.

● Analysis of the requirement Design & Implement functional test-cases.

● Reviewing software requirements and preparing test scenarios.

● Executing tests on software usability.

● Analyzing test results on database impacts, errors or bugs, and usability.

● Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

● Interacting with clients to understand product requirements.

● Participating in design reviews and providing input on requirements, product design, and potential problems.

● Ensure complete test -coverage, interact with Product management development team & different stakeholders.

● Involve in Test-plan, Test scenario Test strategy review. Participate in the defect triage call, use the existing Tool & built the new Test script

● Hands-on API testing with REST Assured, Postman, Swagger.

● Should be having a good Analytical Skill.

● Should be expert in SQL severRedshift & web service testing.

● Expert in Agile & waterfall methodology & feature file writing.

● Assist in setting up & built the new Test- environments.

● Helping in new processes & procedures.

● Candidate must have good understanding of Automation Framework

● Test Execution (Expert) - Deep dive into large volumes of data comparison validation

● Test Framework (Expert) - Solid understanding of Test Phases, Type of testing to be undertaken & be able to perform them. Risk gate assessments for entry & exit criteria's. Test outputs - plan, cases, results, sign off reports.

REQUIRED SKILLS

● Must have strong experience working in the Software Testing field throughout the career across all phases of software development life cycle.

● SAAS application testing experience

● Must have exposure as well as hands on experience of manual as well as performance testing for various web based, mobile based and desktop-based Software Products and Application projects.

● Must have strong hands-on experience of various types of testing including end to end functional testing,UIUX, Performance, Security, Architecture, Websites and Performance testing etc.

● Must have led various software testing projects end to end including Test Plans & Test Cases

preparation, Effort Estimation, Test Reporting, Project Coordination activities for various projects.

● Knowledge of Database testing over MySQL or other relational non-relational databases is a plus.

● Strong experience with Automation tools including Selenium and others for testing Web basedRESTAPIsWeb ServicesSchedulersBatches & Event driven applications.

● Knowledge of at least one Programming language & coding on an Automation framework is plus.

● Must have familiarity to leading tools for requirement management, test case management, bug

management and version control.

● Should have strong documentation and verbal communication skills and excellent aptitude.

● Good to have: JIRA, Lean FT, Jenkins

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

We are looking to hire candidates (Freshers/Experienced) from any Graduate/Post Graduate courses for the role of Relationship Manager

The candidates should be proficient in English and Hindi (multilingual is also preferred), have knowledge of MS Excel and have experience (if any) in the e-commerce sector (minimum 6 months-1 per year) would be preferred, but not mandatory.

Working days- 6 (No week-off on weekends)

Shift type- Day Shift

Location- Bangalore

Looking for candidates to work in Kaikondrahalli, Sarjapur Road, Bangalore - 560035.

Salary Offered

UG

CTC offered: 4,80,000 LPA (3,00,000 LPA Fixed+1,80,000 Variable)

PG

CTC offered: 5,10,000 LPA (3,30,000 LPA Fixed+1,80,000 Variable)

Any candidate with a minimum of 6 months- 1-year experience

CTC offered: 5,10,000 LPA (3,30,000 LPA Fixed+1,80,000 Variable)

Any branch of Graduate and Post Graduate is welcome

MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. 

Responsibilities:

Workforce  Management :

• Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
• Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
• Identify and analyze potential risks related to the reporting team that may impact project success 

Talent Acquisition Support:

• Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives

Communication, Coordination and Collaboration:

• Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
• Proactively keep HR updated about any key escalations, performance issues
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships

Performance Management Process:

• Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
• Leading career progression and associated financial impact projection of the reporting team
• Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity 
• Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
• Implement performance management plans (PMP) for team members whose performance is below the expected level
• Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
• Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team

HR Processes and Compliance

• Ensure compliance with company policies, procedures, and legal requirements 
• Communicate HR policies and processes to the team members, ensuring understanding and adherence

Analytics and Reporting

• Analyze performance data to identify trends, patterns, and areas for improvement
• Use this information to publish dashboards/reports and make recommendations.
• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region

Learning and Development:

• Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
• Leads development programs that align employee growth with organizational goals, enhancing career opportunities
• Facilitates connections to essential internal and external learning resources, supporting continuous professional development

Skills Required:

• 5-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
• Strong understanding of various stakeholders and their roles in an IT consulting organization
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship. 
• Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
• Experience working across both startups and large organizations
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
• Competence in building and effectively managing interpersonal relationships at all levels of the company
• Should possess strong problem-solving skills to address challenges and make informed decisions
• Openness to change, embracing new technologies, and staying updated with industry trends
• Ability to explain complex processes and employee development milestones clearly
• Ability to think strategically and execute operationally

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• Optional Food Wallet (up to Rs. 2500 per month) 
• Offered as a tax saver component
• Part of the special allowance component in the CTC

• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others

***

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com

WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.

Responsibilities:

• Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
• Review and manage admin-related reports and checklists for accuracy and completion.
• Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
• Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
• Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
• Manage databases and other information systems to ensure data is updated and accessible.
• Coordinate and support various administrative projects and initiatives.
• Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
• Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
• Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
• Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.

Requirements:

• Bachelorʼs degree in any discipline
• Minimum 3 years of proven experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in MS Office & G Suite is a must
• Excellent organizational and time-management skills
• Quick-thinking, planning, coordinating, and executing skills

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)

Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09

Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift