Business Development Associate

Company Overview:

Euphoric Thought Technologies is a rapidly growing enterprise solutions firm specializing in digital transformation and business process optimization for a diverse client portfolio. We empower organizations across various sectors, including manufacturing, financial services, and healthcare, by leveraging cutting-edge technologies and robust enterprise platforms to enhance operational efficiency and strategic decision-making. Our expertise spans complex system implementations, integrations, and ongoing support, driving tangible value for our global clientele.

Role Overview:

The Oracle EBS - Workday Specialist will be instrumental in designing, implementing, and optimizing integrated enterprise solutions for our clients. This role involves working closely with client stakeholders, functional teams, and technical experts to analyze business requirements, configure systems, and ensure seamless data flow and process alignment between Oracle EBS and Workday platforms. The impact of this role is significant, directly contributing to enhanced operational efficiency, improved data integrity, and successful digital transformation initiatives that underpin our clients' strategic objectives.

Key Responsibilities:

- Lead the analysis of complex business requirements, translating them into effective functional and technical solutions within Oracle EBS and Workday environments for various client projects.

- Design, configure, and implement modules within Oracle EBS (e.g., Financials, HRMS, SCM) and Workday (e.g., HCM, Financials, Payroll) to meet specific client needs and industry best practices.

- Develop and manage integration strategies and solutions between Oracle EBS and Workday, ensuring data consistency, accuracy, and efficient process orchestration.

- Provide expert-level support and troubleshooting for Oracle EBS and Workday applications, resolving complex issues and optimizing system performance for end-users.

- Collaborate with cross-functional teams, including project managers, technical developers, and business analysts, to deliver comprehensive and high-quality enterprise solutions.

- Conduct thorough testing, including unit, system, and user acceptance testing, to validate configurations and integrations, ensuring solutions meet business requirements and quality standards.

- Mentor junior team members and contribute to knowledge sharing initiatives, fostering a culture of continuous learning and technical excellence within the organization.

Required Skillset:

- Demonstrated expertise in implementing, configuring, and supporting Oracle EBS modules, particularly Financials, HRMS, or Supply Chain Management.

- Profound understanding and hands-on experience with Workday HCM and/or Workday Financials, including configuration, business processes, and reporting.

- Proven ability to design and implement complex integrations between disparate enterprise systems, leveraging various integration tools and methodologies.

- Exceptional analytical and problem-solving capabilities, with a track record of diagnosing and resolving intricate system and business process challenges.

- Strong communication and interpersonal skills, adept at engaging with diverse stakeholders, presenting technical concepts clearly, and facilitating productive discussions.

- Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related quantitative field from a reputable institution.

- Adaptability and self-management skills to thrive in a dynamic, multi-location, or remote work environment, ensuring project continuity and collaboration.

Job Description:

We are looking for an experienced SAP SuccessFactors Consultant with strong functional and implementation expertise across SAP SuccessFactors modules. The ideal candidate will have hands-on experience in end-to-end implementations, integrations, and support projects, working closely with business stakeholders to deliver scalable and compliant HR solutions.

Roles & Responsibilities

Lead and support design, configuration, and implementation of SAP SuccessFactors solutions.

Work on end-to-end SuccessFactors implementations, rollouts, and support engagements.

Configure and support key SuccessFactors modules such as Employee Central,

Recruitment, Onboarding, Performance & Goals, Compensation, Learning, and

Succession (based on project needs).

Collaborate with business stakeholders to gather, analyze, and translate HR requirements into system solutions.

Support integration of SuccessFactors with SAP S/4HANA, ECC, and third-party systems using standard integration tools.

Manage data migration activities, including data validation and reconciliation.

Provide system testing support, including unit testing, UAT, and defect resolution.

Deliver end-user training, documentation, and post-go-live support.

Act as a customer-facing consultant, ensuring high-quality delivery and client satisfaction.

Ensure adherence to organizational processes, data security, and compliance standards.

Assist in reporting, monitoring, non-conformity management, and corrective actions related to ISO standards.

Qualification

Minimum of 6 years of overall experience in SAP SuccessFactors consulting and implementations.

Hands-on experience in at least one full-cycle SAP SuccessFactors implementation, with exposure to rollouts and support projects.

Strong functional expertise in one or more SuccessFactors modules (Employee Central mandatory; others preferred).

Experience with SuccessFactors integrations, including SAP standard integrations and third-party systems.

Solid understanding of HCM business processes, HR data models, and best practices.

Experience in data migration, system configuration, and testing activities.

Ability to work in Agile or hybrid project delivery models.

Strong analytical, problem-solving, and solution-design capabilities.

Excellent communication and stakeholder-management skills.

Ability to work independently as well as in a collaborative team environment.

Desirable / Nice to Have:

SAP SuccessFactors certification(s) in Employee Central or other modules.

Experience working in a consulting environment.

A Design Engineer is responsible for developing, designing, and improving products, components, or systems based on technical requirements and customer needs. The role involves creating detailed engineering drawings, 3D models, and specifications using CAD software, while ensuring designs meet quality, safety, and performance standards.

Design Engineers collaborate closely with cross-functional teams including manufacturing, quality, procurement, and project management to ensure designs are practical, cost-effective, and manufacturable. They analyze design feasibility, conduct simulations and testing, and modify designs based on results and feedback.

The role also includes material selection, tolerance analysis, and documentation preparation. Design Engineers support prototype development, troubleshoot design issues, and assist in transitioning designs from concept to production. Continuous improvement, innovation, and compliance with industry standards are key aspects of the role.

Key Skills: CAD tools (AutoCAD, SolidWorks, CATIA), problem-solving, technical documentation, analytical thinking, teamwork.

Qualifications: Bachelor’s degree in Mechanical, Electrical, or related Engineering discipline.

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Job Description

Overview:

We are seeking an experienced Azure Data Engineer to join our team in a hybrid Developer/Support capacity. This role focuses on enhancing and supporting existing Data & Analytics solutions by leveraging Azure Data Engineering technologies. The engineer will work on developing, maintaining, and deploying IT products and solutions that serve various business users, with a strong emphasis on performance, scalability, and reliability.

Must-Have Skills:

Azure Databricks

PySpark

Azure Synapse Analytics

Key Responsibilities:

• Incident classification and prioritization
• Log analysis and trend identification
• Coordination with Subject Matter Experts (SMEs)
• Escalation of unresolved or complex issues
• Root cause analysis and permanent resolution implementation
• Stakeholder communication and status updates
• Resolution of complex and major incidents
• Code reviews (Per week 2 per individual) to ensure adherence to standards and optimize performance
• Bug fixing of recurring or critical issues identified during operations
• Gold layer tasks, including enhancements and performance tuning.
• Design, develop, and support data pipelines and solutions using Azure data engineering services.
• Implement data flow and ETL techniques leveraging Azure Data Factory, Databricks, and Synapse.
• Cleanse, transform, and enrich datasets using Databricks notebooks and PySpark.

• Orchestrate and automate workflows across services and systems.
• Collaborate with business and technical teams to deliver robust and scalable data solutions.
• Work in a support role to resolve incidents, handle change/service requests, and monitor performance.
• Contribute to CI/CD pipeline implementation using Azure DevOps.

Technical Requirements:

• 4 to 6 years of experience in IT and Azure data engineering technologies.
• Strong experience in Azure Databricks, Azure Synapse, and ADLS Gen2.
• Proficient in Python, PySpark, and SQL.
• Experience with file formats such as JSON and Parquet.
• Working knowledge of database systems, with a preference for Teradata and Snowflake.
• Hands-on experience with Azure DevOps and CI/CD pipeline deployments.
• Understanding of Data Warehousing concepts and data modeling best practices.
• Familiarity with SNOW (ServiceNow) for incident and change management.

Non-Technical Requirements:

• Ability to work independently and collaboratively in virtual teams across geographies.
• Strong analytical and problem-solving skills.
• Experience in Agile development practices, including estimation, testing, and deployment.
• Effective task and time management with the ability to prioritize under pressure.
• Clear communication and documentation skills for project updates and technical processes.

Technologies:

• Azure Data Factory
• Azure Databricks
• Azure Synapse Analytics
• PySpark / SQL
• Azure Data Lake Storage (ADLS), Blob Storage
• Azure DevOps (CI/CD pipelines)

Nice-to-Have:

• Experience with Business Intelligence tools, preferably Power BI
• DP-203 certification (Azure Data Engineer Associate) 

NOTE -

Weekly rotational shifts -

11am to 8pm

2pm to 11pm

5pm to 2 am

P.S. - In any one weekend they should be available in call. If there is any issues alone they should work on that. there will be on call support monthly once.