Business Development Manager

Primary responsibilities:

•Design, develop AWS IoT/Cloud-based applications using Typescript, Node.Js.

•Work closely with onsite, offshore, and cross functional teams, Product Management, frontend developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery.

•Proactively Identify risks and failure modes early in the development lifecycle and develop POCs to mitigate the risks early in the program.

•Assertive communication and team skills.

•This individual be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills, and an ability to work on multiple projects and function in a team environment.

Experience and Skills Required:

•More than 6 years of overall experience in Software domain.

•At least 3 years of experience in Cloud native applications.

•Solid working knowledge of Typescript, NodeJS.

•Thorough working knowledge in AWS, Lambdas, Microservices etc.,

•Experience in executing CI/CD processes

•Experience in Microservices Architecture

•Good Knowledge on Cloud security & security design control implementation.

•Knowledge of (AWS IoT Core) and In-depth knowledge of AWS cloud native services including Kinesis, DynamoDB, Neptune, Lambda, API Gateway, Timestream , IoT Core, GreenGrass, Aurora, Lambda, etc.

•Great knowledge in Agile/Scrum

Job Title: Sales Executive

Location: Okhla Industrial Area Phase 1, New Delhi

Job Type: Full-time

Working Hours: 10 AM to 7 PM

Salary: Competitive, with commission opportunities

Responsibilities:

• Conduct cold calls to potential clients to generate leads.
• Research and collect client data from various online sources.
• Identify potential clients from the internet and social media platforms.
• Follow up on leads and maintain consistent communication with clients.
• Negotiate and close sales deals effectively.
• Build and maintain strong, long-lasting relationships with clients.
• Report on sales progress and client interactions to the management team.

Qualifications:

• Previous experience in sales, especially in cold calling, is preferred.
• Strong research skills and the ability to find relevant data and leads online.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with clients.
• Self-motivated, goal-oriented, and able to work independently.
• Familiarity with CRM software is a plus.

Benefits:

• Competitive base salary with performance-based bonuses.
• Opportunities for career growth and development.
• Friendly and supportive work environment.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Mandatory skills 

1. CSG Singleview (even a little exposure with any component is good enough).
2. At least One telecom project experience, i.e., billing /charging or rating modules. 
3. Broad understanding of UNIX operating environment
4. Hands-on experience in developing and executing test plans and scripts

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4. Agile methodology experience and knowledge of testing methodology.

Responsibilities:

• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems Proof read and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the categories. 
• Ensure Profitability by negotiating the best category margins, securing marketing support from brands, and focusing on delivering the budgeted top-line and bottom-line.
• Assortment planning: Ensure we have a competitive catalog compared to other players across brands and sub-categories globally. 
• Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalations and deliver on the expected NPS for the category. 
• Category marketing: Create weekly, monthly, and quarterly calendars  Have joint marketing plans signed off with partner brands, execute the plan in coordination with the internal team
• Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a smooth functioning system and to be able to deliver on the required set of parameters measured across each function

1. 5-10 years of experience in global category roles, preferably digital categories like gift cards, perks, deals, experiences, loans, insurance, merchandise etc. 
2. Hands-on in Sales, Operations, Catalog and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and a tactical executioner with a proven track record of finding solutions to business problems.
4. Good communication and team management skills. 
5. Engineering + MBA from reputed colleges would be preferred.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.

About BiteSpeed

Hey there! We are a seed funded SaaS startup on a mission to help ecommerce brands embrace conversational commerce as the future of selling online.

We're starting by building the tools for any ecommerce brand to be able to sell and engage with their customers on chat apps like Whatsapp, FB Messenger.

💡 Read more about our mission and the story of commerce here!

Within 2 years of launch, we have 1500+ e-commerce brands across 50+ countries using our product (pretty cool right?).

Check us out here - **https://apps.shopify.com/bitespeed-fb-messenger-chatbot** and do read through the 180 odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).

Learn more about our investors here -

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge

D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital

About the team

BiteSpeed started out in the dorm rooms of BITS Pilani when we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.

We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of.

So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).

We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.

About the role

We’re looking for a Technical Lead to join our founding team and lead our product development. If you’re someone who thrives on high ownership, can figure stuff out on your own and wants to be part of the zero-to-one journey, this might be for you.

Years of experience: 4-10

What you’ll do
 We’re at 10M requests per day, you’ll take us to 100M requests per day.

• Designing for scale: We have complex systems working overtime with a lot of moving pieces. It’s just going to get worse. We need to reimagine scalable & reusable LEGOs 🧩;
• Setup DevOps: Rome was not built without discipline, and we’re not aiming for anything less. We’ve got a lot of ground to cover and we need your help 🛠;
• Building the dream team: We need a Phil Jackson to get us a Rodman for our defence. A Dhoni to make our Rohit open. It’s going to be tough finding the right people and tougher putting them to the right work ;
• Prioritise and delegate tasks: What tech debt to fix while also building for current business requirements? How to get it all done in time using limited resources? 🧐;
• And after all of it of-course, be ready to jam to this every time we push to prod - https://www.youtube.com/watch?v=h9QNUcrjtOs🔥;

Salary and Location

Expected CTC: 40-60LPA + Generous equity (ESOPs) Location: Remote

• BS/MS in Computer Science or Engineering.
• 8+ years of experience in software development in an object-oriented language such as Java, .NET or Node.Js
• Exceptional design, coding, and problem-solving skills, with a bias for architecture at scale.
• Experience with HTML5, JavaScript, TypeScript, front-end technologies like AngularJS, Redux / React and upcoming web technologies.
• Real-world experience developing large scale commercial services with robust performance, resiliency, and telemetry, delivered both Online and OnPrem.
• Strong knowledge of computer science, algorithms, and design patterns.
• Ability to appreciate complex problems with a thorough design.