About the role:
We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.
Role details:
Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role
Work Location: Remote online work until offices reopen, candidate may be based anywhere in India
Working days: 6 working days with 1 day-off which may be during week
Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)
Mandatory Language Fluency: English, Hindi
Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed
Qualifications:
- Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
- Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
- Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
- Ability to counsel a parent for the child's future
- Comfortable with changing shift timings so that we may serve our customers better
- Graduation is not mandatory for candidates with 3+ years of experience
- Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint
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Job Description:
We are hiring Javascript developers to join our team in developing enterprise mobile applications. This person will work closely with the UX team, as well as, other engineering teams while developing applications and user interfaces.
Experience & Expertise:
- Highly skilled at front-end engineering using Object-Oriented JavaScript with at least 2+ years of extensive experience on Javascript libraries and micro frameworks
- Expertise on frameworks like , React JS, React Native, Redux, Typescript, etc is highly preferred
- Should have strong hands on mobile cross-platform application development
- Experience integrating user interfaces with middle-tier code and back-end data sources
- Strong analytical, problem-solving, organizational, and detail-oriented skills
- Must be able to work both on a team or individually, in an adaptable, agile environment
- Excellent communication skills
Job Responsibilities:
- Work closely with the user experience team to develop functional prototypes
- Work with development teams to implement user experience deliverables
- Contribute UI component code to a shared controls library and resource dictionary
- Participate in product definition and strategy development
- Collaborate with team members, developers, and third parties to ensure the integrity of the interaction is maintained throughout the project development life cycle
- Support quality assurance testing processes
Skills Required:
Ionic Framework, Angular 2, Redux, TypeScript, Cross platform, Micro frameworks, React JS, React Native,
The Cloud Engineer will design and develop the capabilities of the company cloud platform and the automation of application deployment pipelines to the cloud platform. In this role, you will be an essential partner and technical specialist for cloud platform development and Operations.
Key Accountabilities
Participate in a dynamic development environment to engineer evolving customer solutions on Azure. Support SAP Application teams for their requirements related to Application and release management. Develop automation capabilities in the cloud platform to enable provisioning and upgrades of cloud services.
Design continuous integration delivery pipelines with infrastructure as code, automation, and testing capabilities to facilitate automated deployment of applications.
Develop testable code to automate Cloud platform capabilities and Cloud platform observability tools. Engineering support to implementation/ POC of new tools and techniques.
Independently handle support of critical SAP Applications Infrastructure deployed on Azure. Other duties as assigned.
Qualifications
Minimum Qualifications
Bachelor’s degree in a related field or equivalent experience
Minimum of 5 years of related work experience
PREFERRED QUALIFICATIONS
Supporting complex application development activities in DevOps environment.
Building and supporting fully automated cloud platform solutions as Infrastructure as Code. Working with cloud services platform primarily on Azure and automating the Cloud infrastructure life cycle with tools such as Terraform, GitHub Actions.
With scripting and programming languages such as Python, Go, PowerShell.
Good knowledge of applying Azure Cloud adoption framework and Implementing Microsoft well architected framework.
Experience with Observability Tools, Cloud Infrastructure security services on Azure, Azure networking topologies and Azure Virtual WAN.
Experience automating Windows and Linux operating system deployments and management in automatically scaling deployments.
Good to have:
1) Managing cloud infra using IAC methods- terraform and go/golang
2) Knowledge about complex enterprise networking- LAN, WAN, VNET, VLAN
3) Good understanding of application architecture- databases, tiered architecture
Responsibilities include:
- Convert the machine learning models into application program interfaces (APIs) so that other applications can use it
- Build AI models from scratch and help the different components of the organization (such as product managers and stakeholders) understand what results they gain from the model
- Build data ingestion and data transformation infrastructure
- Automate infrastructure that the data science team uses
- Perform statistical analysis and tune the results so that the organization can make better-informed decisions
- Set up and manage AI development and product infrastructure
- Be a good team player, as coordinating with others is a must
Responsibilities
· Handle inquiries and requests from customers and address their needs
· Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
· Meet regularly with other team members to discuss progress and find new ways to improve business
Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client.
· Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.
· Generate progress reports for clients and senior leaders within the organization
· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
· Internship or professional experience in a sales or customer service role
· Ability to multitask and juggle several responsibilities simultaneously
· Strong written and verbal communication skills
· Excellent organizational skills and attention to detail
Position- Cloud and Infrastructure Automation Consultant
Location- India(Pan India)-Work from Home
The position:
This exciting role in Ashnik’s consulting team brings great opportunity to design and deploy automation solutions for Ashnik’s enterprise customers spread across SEA and India. This role takes a lead in consulting the customers for automation of cloud and datacentre based resources. You will work hands-on with your team focusing on infrastructure solutions and to automate infrastructure deployments that are secure and compliant. You will provide implementation oversight of solutions to over the challenges of technology and business.
Responsibilities:
· To lead the consultative discussions to identify challenges for the customers and suggest right fit open source tools
· Independently determine the needs of the customer and create solution frameworks
· Design and develop moderately complex software solutions to meet needs
· Use a process-driven approach in designing and developing solutions.
· To create consulting work packages, detailed SOWs and assist sales team to position them to enterprise customers
· To be responsible for implementation of automation recipes (Ansible/CHEF) and scripts (Ruby, PowerShell, Python) as part of an automated installation/deployment process
Experience and skills required :
· 8 to 10 year of experience in IT infrastructure
· Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
· 6+ years of experience with RHEL/windows system automation
· 4+ years of experience using Python and/or Bash scripting to solve and automate common system tasks
· Strong understanding and knowledge of networking architecture
· Experience with Sentinel Policy as Code
· Strong understanding of AWS and Azure infrastructure
· Experience deploying and utilizing automation tools such as Terraform, CloudFormation, CI/CD pipelines, Jenkins, Github Actions
· Experience with Hashicorp Configuration Language (HCL) for module & policy development
· Knowledge of cloud tools including CloudFormation, CloudWatch, Control Tower, CloudTrail and IAM is desirable
This role requires high degree of self-initiative, working with diversified teams and working with customers spread across Southeast Asia and India region. This role requires you to be pro-active in communicating with customers and internal teams about industry trends, technology development and creating thought leadership.
About Us
Ashnik is a leading enterprise open-source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open-Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in a different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver the best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create a vibrant environment for growth and excellence.
Package : upto 20L
Experience: 8 yrs
● work directly with the product team to understand requirements, help formulate aggressive growth plans, and then translate that into an effective technical solution
● design and create services and system architecture for your projects
● participate in brainstorming sessions and contribute ideas to our technology, algorithms
and products
● dive into difficult problems and successfully deliver results on schedule
What will your day look like?
1. Own all services and tools
2. Develop and deploy required services responsible for the evolution of the overall product
3. Do server-side development in golang/python preferably (or any other language)
4. Deploying stuff in production in docker containers
5. Write tests
6. Invent awesome stuff to make your job easier
What are we looking for?
1. Motivation to design and build reliable, elegant backend services
2. Energy to build smart internal tools quickly
3. At least 1-2 years of backend development experience
4. Proficiency in golang is desired. We are open to you learning on the job.
5. Familiarity with SQL. Experience with Postgres, Redis is preferred.
6. Familiarity with message-oriented middleware like rabbitmq, google pubsub is preferred.
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.