Team Leader

Job Overview:

A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.

Key Responsibilities:

• Technical Support: Provide first-level support for hardware, software, and network issues.
• Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
• Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
• Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
• Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
• User Assistance: Provide guidance and training to end users on IT best practices.
• Peripheral Support: Manage printers, scanners, and other office peripherals.
• Documentation: Maintain records of IT assets, support requests, and resolutions.

Required Skills & Qualifications:

• Education: Diploma/Bachelor’s degree in IT, Computer Science, or a related field.
• Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
• Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
• Problem-Solving: Strong troubleshooting and analytical skills.
• Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
• Certifications (Preferred): A+, N+, MCSA, CCNA, or other relevant IT certifications.

Work Environment:

• On-site or remote support depending on company policies.
• May require flexible hours or on-call support for urgent issues.

Digit’s mission is to ‘Make Insurance, Simple’. We are backed by Fairfax- one of the largest global investment firms. We have also been ranked as 'LinkedIn’s top 5 start-ups of 2018' and 2019 and are the fastest-growing insurance company. We have also been certified as a Great Place to Work!

We are reimagining products and redesigning processes to provide simple and transparent insurance solutions that matter to consumers. We are building a technology-driven platform that can offer customized products at reduced cost and provide great customer service.

Role: SEO/SEM Executive

Location: Bangalore

Education: Any Graduate

Experience: 1-2 years of experience as a SEO, SEM, or similar Digital Marketing role

Employment type: Full-time and work from office

You will be responsible for performing all SEO/SEM activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Responsibilities

· Responsible for different sections of our website and growing its traffic and leads.

· Performing ongoing keyword research including discovery and expansion of keyword opportunities.

· Researching and implementing content recommendations for organic SEO success.

· Conduct simple keyword research and use SEO guidelines to increase web traffic.

· Experience with tools such as SEMrush, Google Keyword Planner, or any other.

· Optimising copy and landing pages for search engine optimization.

· Research and analyse competitor advertising links.

· Develop and implement link building strategy.

· Work with the development team to ensure SEO best practices are properly implemented on newly developed code.

· Work with editorial and marketing teams to drive SEO in content creation and content programming.

· Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

· Executing tests, collecting and analysing data, identifying trends and insights in order to achieve maximum ROI in paid search campaigns.

· Tracking, reporting and analysing website analytics, pay-per-click (PPC) initiatives and campaigns.

· Monitoring campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.

· Optimize copy and landing pages for paid search engine marketing campaigns.

· Perform ongoing paid keyword discovery, expansion and optimisation.

· Research and analyse competitor advertising links.

Requirements and Skills

· Proven SEM experience and success managing/monitoring PPC campaigns across Google.

· Well-versed in performance marketing tactics.

· Up to date with the latest trends and best practices in search engine marketing

· In-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)

· Experience with website analytics tools (e.g., Google Analytics, Adobe Analytics, etc.)

· Strong analytical skills and experience generating SEM reports.

· Familiarity with A/B and multivariate experiments.

· Working knowledge of HTML, CSS, and JavaScript development and constraints.

· BS/MS degree in Marketing or a quantitative, test-driven field.

· Hands-on experience with Content Management Systems (e.g., Adobe Experience Manager or WordPress) (Not mandatory).

· Ability to meet deadlines.

· Any graduate.

• As ABSG Senior SAP HCM SuccessFactors Consultant, you will be working with our client with cross-functional teams. IT development team and business users as consulting level.
• Involved in the full process of data gathering and analysis on user requirement, project design, strong project implementation in HCM modules, post-implementation support and roll-out.
• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• You will be involved in carrying out SAP HCM-SuccessFactors integration projects; defining iflows, local & exception sub-process, value mapping artifacts.
• SuccessFactors integration related configuration in SAP HCM system (Example- field mapping for hiring candidates etc)
• Employee Central Foundation Objects, Generic Objects, Event Reasons Derivations, Business Rules and Notifications, Custom MDFs and XML
• You will also be involved in SAP HCM ABAP configuration with other basic modules
• Strong function and/or technical skills in all areas of the HCM modules in a consulting environment in various industries

• Develop web-based application for analytics using Angular
• Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and users.
• Create flexible dashboards and reports (using plotly, d3, etc) and  leverage open source technology to create various components.
• Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as well as smallscale agile startups
• Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
• Follow software development practices with continuous testing, development and integration (CD/CI)
• Write and maintain technical design documents and new-feature documents
• Collaborate closely with developers, engineers, testers, and product managers
• Participate in peer-based code reviews and design reviews
• Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
• Undergraduate degree or above in computer science preferred

Required Qualifications

• Knows SPA and frontend technologies well
• Has used atleast 1 web framework: Angular / React / Vue / etc. and comfortable with Javascript/Typescript.
• Experience with styling (CSS / SCSS / others) frameworks like bootstrap, material, foundation, tailwind, etc. is a plus
• Knowledge on visualization frameworks like D3, plotly, highcharts, chart.js, etc. to make customizable dashboards.
• Has used testing libraries like karma, jest, jasmine, cypress, selenium, etc.
• Familiar with with frontend processes like State management (Redux), Reactive programming (rxjs), Authentication methods (JWT, SAML) etc. 
• Basic knowledge about APIs (flask, django, nodejs) and worked on deploying web applications (nginx or apache or cloud technologies like AWS, GCP, docker, etc.) will be beneficial.

• 8+ years of industry work experience
• Proven experience as a Full Stack Developer or similar role
• 3+ years of web application development with JavaScript as full stack
• Full stack experience designing and building scalable applications from end-to-end 
• Excellent JavaScript / Typescript skills
• Strong proficiency in React (hooks knowledge is plus)
• Strong proficiency in Nodejs
• Good HTML5 / CSS3 skills with expertise on responsive web design 
• Must have Design and development experience in Micro services using NodeJS and TypeScript
• Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis 
• Experience with Web sockets and related frameworks (e.g. Socket.IO) 
• Experience in using and developing GraphQL APIs
• Experience in performance tuning
• Knowledge of code versioning tools such as Git, Mercurial or SVN.
• Open minded to take up any challenge, research and provide solutions Great attention to detail

• Testing libraries – jest, testing-library is plus
• TDD / BDD experience is plus
• Experience with AWS, K8S, CI/CD is plus
• Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration

• Design – Analyze, design & document the system / solution based on the business needs which is scalable, resilient and maintainable with low overhead for both client and server side
• Problem solving – Solve the challenges and problems faced by team by guiding and team with best practices
• Coordinate - Communicate system requirements to developers; explain system structure to them and provide assistance

• • Code Reviews – Perform code reviews 

• • Planning – Plan and assign tasks to team members