Team Leader

Job Title: Relationship Manager - CRM

Salary -upto 8 LPA

Location -Mumbai

Job Summary

We're seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.

Key Responsibilities

- Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.

- Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.

- Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.

- Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.

- Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.

Requirements

- Experience in real estate is mandatory

- Proficiency in Excel and data management

- Excellent communication and interpersonal skills

- Attention to detail and ability to multitask

- Strong analytical and problem-solving skills

What We Offer

- Opportunity to work with a dynamic team

- Professional growth and development opportunities

- Competitive salary and benefits package

- 5-day working week, 10am-6pm

How to Apply

If you're a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].

Hiring Hashtags

#RelationshipManagerJobs

#CRMJobs

#RealEstateJobs

#CustomerServiceJobs

#SalesJobs

#MarketingJobs

#MumbaiJobs

#JobOpening

#CareerOpportunity

#HiringNow

We seek an SEO Developer who can help us optimize our website to rank higher on search engine results pages. In this role, you will be responsible for developing and implementing SEO strategies, conducting keyword research, and analyzing website data to improve our online visibility.

You should have a strong understanding of search engine algorithms and experience with famous SEO tools and analytics platforms. Ultimately, you will help us attract more visitors to our site and generate more leads for our business.

SEO Developer Responsibilities

Mentioned below are the significant roles and responsibilities of an SEO Developer:

• Developing and managing effective search engine optimization (SEO) strategies.
• Conducting keyword research to identify high-value target keywords.
• Analyzing website architecture and linking structure to identify potential issues and recommend solutions.
• Implementing on-page SEO tactics such as optimizing titles, meta tags, anchor text, etc.
• Optimizing website content for maximum relevance and organic reach.
• Building link popularity through directory submissions, blog commenting, forum posting, social bookmarking, etc.
• Monitoring SEO performance metrics such as rankings, traffic, and conversions.
• Generating regular reports on SEO performance and progress.
• Staying up-to-date with the latest SEO trends and developments.

Identify opportunities and ensure admission for all programs.- Meeting and exceeding lead, application and enrolment targets.- Own and Manage all the events / exhibitions / fairs end to end within and outside campus.- Collaborate with and manage school and college outreach.- Own all other outreach, student engagement and lead generation related activities on / off campus.

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

About us:

Pi - India’s 1st SuperMoney App, is an AI-native Fintech startup building ML platforms for financial advisory and wealth management. Founded by a former Investment Banker (IIT/IIM/ CFA®) with over a decade of experience.

We are looking for Machine Learning Engineers who are passionate about developing world-class ML platforms. You will be part of the Core Founding team that lays the foundation for a Unicorn journey. You'll join a visionary, funded startup on the ground floor and get to build it up one conversation at a time.

Qualifications:

• Overall experience of 4 to 7 years in ML
• B.Tech/BE from top-tier colleges (IIT, NIT, IIIT)

Requirements:

• Applied GenAI expertise in implementing cutting-edge LLMs and diverse generative models, specializing in transformers and GPT models.
• Demonstrated proficiency across various modalities, showcasing a dynamic skill set for innovative solutions.
• Expertise in Natural Language Processing (NLP), with a comprehensive understanding of the entire stack involved in designing, training, evaluating, and deploying machine learning models, particularly large language models.
• Deep understanding of the entire stack when it comes to designing, training, evaluating, and deploying ML models. Successfully collected a new giant dataset and played a critical role in shipping a new ML product that required custom components.
• Extensive experience in designing and building intelligent agents, leveraging AI techniques to create autonomous and adaptive systems for various applications.
• Proficient in writing distributed ML infrastructure, debugging and fixing hard-to-find bugs in ML models, and owning production-grade projects from start to finish.
• Experience with Deep learning frameworks such as PyTorch, TensorFlow. , Jax, and Keras.
• Proficient in writing GPU kernels using CUDA .
• Experience with AWS SageMaker and the AWS Machine Learning suite of tools.
• Developed novel techniques for ML model measurement and mitigation.
• Proficient in Apache Kafka for seamless data streaming, Apache Spark for large-scale batch processing, and Apache Airflow for efficient orchestration.
• Demonstrated expertise in Kubernetes-based workflows, specifically Kubeflow, for scalable and portable machine learning and data processing deployments, enhancing pipeline reliability and performance.
• Experience with MongoDB, MySQL, and Vector databases.
• Experience with analytics.
• Proficient in Kubernetes, Python, Github, Huggingface, R(for Analytics)
• Experience in mentoring and growing engineers.

Additional Benefits:

Competitive compensation along with ESOPs of a path-breaking Fintech startup

ROLE AND RESPONSIBILITIES

Should be able to work as an individual contributor and maintain good relationship with stakeholders. Should

be proactive to learn new skills per business requirement. Familiar with extraction of relevant data, cleanse and

transform data into insights that drive business value, through use of data analytics, data visualization and data

modeling techniques.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Technical Bachelor’s Degree.

Non-Technical Degree holders should have 1+ years of relevant experience.

Mandatory Skills required:

1. Ability to translate business requirements into technical requirements for QlikView

2. Perform detailed analysis of source systems and source system data and model that data in

Qlikview

3. Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files

to create Qlik marts

4. Proficiency with QlikView Scripting, use of complex QlikView functions,

advanced QlikView Expressions, experience with complex data models and optimization of data

model for query performance to create Qlik Marts

5. Architecture optimization ( includes hardware sizing , security setup , performance tuning )

6. Development of Qlikview/ QlikSense

• Should be comfortable working in support with development projects
• Experience working on Spring (MVC, Boot, Batch, Security, Data)
• 4-5 years experience in Java-J2EE Development.
• Individual contributor.
• Extensive technical experience and development expertise in Core Java, J2EE.
• Experience working with and applying Design patterns to solve problems.
• Good in development code in Java/J2EE, new oracle query, procedures, functions, design the page, validate of java/Script
• Should be able to identify, track and mitigate risks to the product.