Sales Manager

Profile: Product Support Engineer

🔴 Experience: 1 year as Product Support Engineer.

🔴 Location: Mumbai (Andheri).

🔴 5 days of working from office.

Skills Required:

🔷 Experience in providing support for ETL or data warehousing is preferred.

🔷 Good Understanding on Unix and Databases concepts.

🔷 Experience working with SQL and No-SQL databases and writing simple

queries to get data for debugging issues.

🔷 Being able to creatively come up with solutions for various problems and

implement them.

🔷 Experience working with REST APIs and debugging requests and

responses using tools like Postman.

🔷 Quick troubleshooting and diagnosing skills.

🔷 Knowledge of customer success processes.

🔷 Experience in document creation.

🔷 High availability for fast response to customers.

🔷 Language knowledge required in one of NodeJs, Python, Java.

🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.

🔷 Experience in SAAS B2B software companies - an advantage.

🔷 Ability to join the dots around multiple events occurring concurrently and

spot patterns.

Intro

We are OMP, a game changer that optimizes supply chains of the world’s leading companies with our very own smart software and services.

Are you a committed bug-hunter who gets a kick out of uncovering those hard-to-find flaws? Are you passionate about improving the quality of software by breaking down what other team members build? And do you have an inquisitive mind that enjoys keeping up with rapidly changing technologies?

Well, we have the job for you! Read on to learn more.

Profile

• A bachelor's or master’s degree or similar by experience in the field of supply chain solutions.
• At least 6 years of experience in a software testing role that included testing methodologies, tools, and processes, and writing clear, concise, and comprehensive test plans and test cases.
• A solid technical IT background.
• A passion for improving the quality of software products.
• The ability to work in a structured way and follow procedures, while simultaneously keeping a clear overview at all times.
• An eagerness to learn combined with resilience to time pressure.
• The ability to work independently and a willingness to proactively improve the efficiency of testing.

Job Description 

As a Quality Assurance Test Engineer, you define comprehensive, detailed, and well-structured test scenarios and cases. You write functional and technical design documents according to quality assurance testing methodologies.

You are responsible for:

• Designing, developing, and executing automation scripts using different tools and languages, to perform web API, UI, load tests, and continuous integration testing.
• Accurately estimating the priority level and difficulty of the required testing and planning accordingly.
• Continuously optimizing and extending our test environments.
• Tracking bugs and documenting your actions, while continuously communicating with all parties involved such as software engineers, project managers, and consultants.

Bonus Points (Profile)

• Working experience with web applications and continuous integration testing (Docker, Jenkins, Git).
• A certificate in software testing (ISTQB).

Soft Skills

• Problem solving
• Communication
• Teamwork
• Pragmatic
• Passionate

Hard Skills

• Automation testing
• JavaScript or Python
• Oracle / SQL
• Git / Jenkins
• REST API

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

What will you do?  

• Setup, manage Applications with automation, DevOps, and CI/CD tools. 
• Deploy, Maintain and Monitor Infrastructure and Services. 
• Automate code and Infra Deployments. 
• Tune, optimize and keep systems up to date. 
• Design and implement deployment strategies. 
• Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement. 

• General Accounting
• Account Payable/Account Receivable
• Debit/credit, reconciliation
• Bank Receivable and Bank Payable.
• TDS, Tax rules
• Balance sheet
• Bank and other reconciliation's