Sales Manager

Requirement

• Developer Background: The ideal candidate should come from a developer background with knowledge of Java and other programming languages.
• Database Management: They must have hands-on experience with database management.
• Experience Level: We are looking for a minimum of 3 years of experience.
• On-Call Experience: They must have proven on-call experience, demonstrating strong problem-solving skills, excellent communication, and the ability to manage stress effectively. We also value collaboration, proactivity, and a curious mindset.

L2 Support Engineers are responsible for:

1. Production Issue Debugging

○ Analyzing logs and monitoring application behavior to identify root

causes of production issues.

○ Providing temporary resolutions using database-level fixes or

configuration changes.

1. Handling Escalations from L1 Support

○ Addressing tickets and issues escalated from L1 by providing immediate

workarounds.

○ Ensuring minimal downtime and impact on business operations.

1. Forwarding Issues to L3/Development Team

○ When a permanent code-level fix is required, the issue is escalated to the

L3 (Development) team.

○ Prior to escalation, L2 should provide a detailed analysis and temporary

resolution (e.g., database fix) to minimize user impact.

1. Root Cause Analysis and Documentation

○ Conducting detailed root cause analysis (RCA) for major incidents.

○ Updating the Confluence Playbook with clear, actionable steps for L1

teams to facilitate future self-resolution.

Roles & Responsibilities : 

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

Promote awareness of brand image internally and externally.

Gather materials and assemble information packages (e.g., brochures, promotional materials).

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards.

Perform other reasonable job duties as requested by Supervisors.

Qualifications :

Bachelor’s Degree in Business Administration or related field required

2+ years’ of sales experience

Strong proficiency in Microsoft Excel, Word, and Access

Ability to work well in a fast-paced environment

Excellent team development and leadership skills

JOB TITLE: Business Developer Executive (Website Sales)

(Experience Required: 1 Year and above)

REPORTS TO: Business Development Manager

JOB OVERVIEW:-

• Primary duties include identifying business opportunities, building and
• maintaining successful relationships with prospects and existing clients, collaborating with
• executives on business strategy to determine objectives, evaluate current business performance
• and maximizing business reach and potential.

RESPONSIBILITIES & DUTIES:-

● Managing sales activities.

● Actively seek out new #Sales Opportunities

● Set up meetings with potential clients on calls and video calls.

● Write new business proposals.

● Conversion of leads through calling.

● Acquire and maintain the latest. necessary technical knowledge to convert leads.

● Negotiate/close deals.

● Collaborate with highly experienced team members to achieve better results.

● Conduct market research to identify selling possibilities

● Maintain knowledge of all product and service offerings of the company.

● Keep prospective client database updated.

● Follow company guidelines and procedures for the acquisition of customers.

● Develop and manage efficient networks for Business Development.

● Consistently achieve revenue targets set by management.

● Generate sales through available online freelance portals.

● Cool-tempered and able to handle rejection

QUALIFICATIONS & SKILLS:-

● Bachelor’s degree in a related field

● 1 Year of Experience as a Business Developer.

● Must have experience in Lead Conversion.

● Experience in Online Lead Generation via Upwork, Freelancer, Guru, etc. is a plus.

● Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering

● Must have experienced Client Interaction.

● Understanding of the Demand and Supply of Software Outsourcing, Web Design, Web Development, Mobile App Development.

● Excellent written and verbal communication skills are required.

Can Follow me on Linked In for direct messages - https://www.linkedin.com/in/codeflies-hr

• Manage, review, and perform daily account responsibilities associated with Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
• Maintain and monitor keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
• Manage the creation of large keyword lists.
• Provide creative copy suggestions and graphical ad templates.
• Manage Display network placement lists on AdWords and through other contextual advertising platforms.
• Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals.
• Provide oversight and manage new paid search campaigns, ad groups, and accounts and aid in the creation of paid search marketing initiatives.
• Provide oversight, manage, and be able to generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with search engine and PPC industry trends and developments.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
• Monitor and evaluate search results and search performance across the major search channels.
• Communication to team and management on project development, timelines, and results.
• Provide oversight and work closely with the other team members to meet client goals.

Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.

The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.

Essentials:

• Solid development skills and track-record of successful project delivery
• PHP and frameworks
• Database design and development
• SQL
• Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
• HTML
• CSS, Sass and frameworks
• JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
• Front-end tooling
• Accessibility and progressive enhancement
• Git and/or other version control systems
• Project management
• Excellent communication, leadership, and motivation skills
• Willing to take on new technical projects.
• Attention to detail.

Desirable skills and experience:

• Agile development experience or certification
• .Net Framework
• Data visualisation and tools
• js
• NoSQL technologies such as MongoDB
• Continuous integration and deployment
• Big data and analytics
• Web security and development practices
• Data scraping and parsing.
• Aptitude for statistical analysis