
Customer Service Associate - Chandigarh/Lucknow/Jaipur
at One of the top global entities in Ecommerce industry.
- Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned

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🚀 We’re Hiring – Full-Stack Developer (Remote, 5+ years, Full-time) 🌐
Are you passionate about building scalable and secure web applications?
Join our team as a Full-Stack Developer with expertise in Angular (front-end) and NestJS with TypeScript (back-end).
🔹 What You’ll Work On
1. Designing & developing front-end and back-end solutions.
2. Managing PostgreSQL & MongoDB databases.
3. Building RESTful & GraphQL APIs
Ensuring speed, scalability & security across applications.
4. Collaborating in Agile teams & code reviews.
🔹 What We’re Looking For
✅ 5+ years of experience in full-stack development
✅ Strong in Angular, TypeScript, NestJS
✅ Database expertise: PostgreSQL & MongoDB
✅ Familiarity with Docker, Kubernetes & deployments
✅ Strong problem-solving & collaboration skills
📍 Location: Remote
🕒 Employment: Full-time
Requirement:
▪ 4~10 years’ experience in Automation using Typescript, Javascript, Java as programming languages
▪ Able to demonstrate good technical & problem solving skills
▪ Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
▪ Should be ready to explore, learn and develop solutions for problems.
JOB TITLE: ASSOCIATE MANAGER - TELUGU PROGRAMMING
LOCATION: NAVI MUMBAI, INDIA (Remote)
RESPONSIBILITIES:
Assist in managing the daily Telugu programming and curation strategy. Working knowledge of
Kannada + Malayalam is a big plus
Basic data analysis and number crunching is an important part of this role
Work with the Programming Teams as well as other cross-functional teams to achieve various
organizational objectives
Act as a liaison between various departments to ensure the on time and orderly flow of work
Curate and maintain a substantial number of varied playlists based on different Moods, Genres
and Activities.
Think of creative ideas & concepts for Festivals, events & Trending Topics
Stay on top of new music releases
Help find ways to organize, facilitate, and improve general programming processes
Create and update departmental calendar and project status
Keep entire team informed on the current status of all jobs in progress via status meetings
Keep abreast of all work in the Programming Department and follow up on due dates that were
established for copy, artwork, playlists and other deliverables
REQUIREMENTS:
Bachelor’s/ Master’s degree
Proficient in Telugu – reading and understanding
3-5 years’ experience in the music industry, ideally programming for music services, working
with a broad range of music content
Basic data analysis and number crunching
Passionate about music and have deep knowledge of music culture (Telugu).
Highly organized, creative self-starter with experience working on multiple projects at the same
time
Care about attention to detail and organization, have a team spirit, strong work ethic, and a
sense of humor
Exceptional time management and prioritization skills
Out-of-the-box thinking and ideas that can significantly contribute to Company’s success.
BENEFITS AND PERKS:
We blur work and play, and you get all the perks of a global company. You will get to
work with a dynamic group of entrepreneurs, who are delivering results and working zealously to
make a difference in the way the world experiences music.
About Monarch:
At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.
With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world.
Job Description
DevOps:
- Implementing various development, testing and automation tools
- Setting up tools and required infrastructure
- Configuration and managing databases such as MySQL
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Identify sources of manual work related to new features from inception to CI/CD pipeline and automate as much as possible.
- Monitoring the processes during the entire lifecycle for its adherence as well as updating or creating new processes for improvement and minimizing the wastage
Security:
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Incidence management and root cause analysis
- Disaster Recovery
General:
- Coordination and communication within the team and with customers
- Thrive in a fast-paced environment and have the ability to own the project end to end with minimum hand holding.
Required:
- Bachelor’s degree / Masters in Engineering (ECE or CSE preferred)
- A minimum work experience of 5 years in the relevant field on Linux based infrastructure
- Work Experience with AWS: (EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS and Cognito)
- Security suit implementation experience
- Bash and Python scripting
- Work experience in setting up VPN and VNC accounts
- CI/CD tools: Jenkins, GitLab CI/CD, and Spinnaker
- Automation Tools: Ansible, Docker, Kubernetes
- Version Control: Git / GitHub
- Knowledge of AWS IoT Core is a plus
What you will get:
At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team of rock stars. Our compensation package includes a competitive salary, excellent health, dental and vision benefits, and company equity commensurate with the role you’ll play in our success.
Experience: 3-5 Years Experience
Skills:
HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe
Must have Knowledge of Adobe XD
Location : Ahmedabad
- Call Customers with Overdue Accounts.
- Understand and Explain Benefits of Repayment and Credit History of Customer.
- Correct Customer Misunderstanding On Product Policy and Terms.
- Set Up Payment Plan and Follow-Up Schedule.
- Educate Customer On Consequences for Late Payment.
- Escalate Difficult or Unusable Case to Team Leaders.
- Provide Feedback On Reason for Default to Team Leader.
Responsibilities
- Work with stakeholders and fellow developers.
- Design and implement Python code using the Django framework.
- Identify and fix bottlenecks that may arise from inefficient code.
- Identify and fix software bugs.
- Create a wide variety of unit tests to verify the functionality of the software.
- Manage the security of the platform.
- Write detailed documentation around the code.
- Knowledge of front end languages.
- Create and maintain the application's architecture
- Write code that is reusable, testable, and efficient
- Create and implement applications that are low-latency, high-availability, and performant
- Integration of front-end developer-created user-facing components with server-side logic
- Security and data protection implementation
- Data storage solution integration
Skills
- Able to use Postman, JIRA or similar tools
- Python expert with an understanding of at least one Python web framework, such as Django, Flask, or others
- Working knowledge of several ORM (Object Relational Mapper) libraries
- Capable of combining many data sources and databases into a single system
- Knowledge of Python's threading constraints and multi-process architecture
- Solid knowledge of server-side templating languages such as Jinja 2, Mako, etc.
- Fundamental knowledge of front-end technologies such as JavaScript, HTML5, and CSS3
- Knowledge of accessibility and security regulations
- Managing and maintaining AWS
- Able to create RESTful APIs
- Able to integrate third-party APIs
- Familiarity with user authentication
- Authorisation across numerous systems, servers, and settings
- Knowledge of the core design ideas underlying a scalable application
- Experience with Python event-driven programming
- Understanding the distinctions between various delivery platforms, such as mobile vs desktop, and optimising output to meet the individual platform
- Capable of developing database schemas to represent and support business operations
- Excellent unit testing and debugging abilities
- Thorough knowledge of code versioning systems such as Git, Mercurial, or SVN
- Able to deploy the app on client cloud as well.
Requirements:
- Bachelor’s/Master in computer science
- 3-5 years of work experience
- Excellent problem-solving skills
- Able to work in a fast, unstructured environment
- Excellent communication and collaboration skills
- Must have access to FTTH internet connection
SOCIAL MEDIA MANAGER
Tesseract Esports is looking for an experienced, creative and passionate Social Media Manager to join our team. As a Social Media Manager you will be responsible for managing all our social media accounts including those of our owned/co-owned/shared/white-label projects and IPs. You will be responsible for developing and implementing social media strategies in order to increase online presence and improve our marketing efforts for our brand and projects.
You will be working closely with the operations and creative teams and other client staff for successful implementation of social media plans and campaigns.
About Tesseract Esports
Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.
We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.
Requirements/Skills
- Passionate about gaming and Esports.
- Excellent interpersonal, presentation, verbal and written communication skills.
- Excellent knowledge of Facebook, Twitter, Instagram, YouTube, LinkedIn and other major social media platforms and best practices.
- Excellent copywriting skills.
- Proficient computer skills, Microsoft Office Suite & Google Suite.
- General Knowledge of Search Engine Optimization (SEO), internet ranking for web content, keyword research, google analytics and web traffic metrics.
- Ability to plan and execute long-term and short-term social media campaigns
- Working knowledge of multi-social posting platforms such as Hubspot and Agora Pulse.
- Good understanding of social media KPIs and social media marketing strategy.
- Good time management, multi-tasking, problem solving and analytical skills.
- Ability to work in a highly collaborative and fast paced work environment.
You will be responsible for (not limited to)
- Manage, administer and grow all existing and new company social networks including Facebook, Twitter, Instagram, YouTube, LinkedIn etc.
- Create and execute social media plans and campaigns for different projects by collaborating with the content team and client staff.
- Develop and implement social media plans, competitions, strategies and campaigns to build brand/company/project awareness and drive engagement.
- Incorporate optimization strategies, analyze data and research best ways to increase traffic.
- Track, tabulate and report social media metrics consistently
- Oversee day to day management of campaigns, review success of campaigns and develop ways to improve.
- Research new media platforms, trends and industry opportunities in gaming and Esports.
- Provide feedback from social media trends and research to different teams.
- Manage and facilitate social media communities by responding to social media posts and developing discussions.
- Monitor SEO and user engagement and suggest content optimization
- Communicate with followers and respond to queries in a timely manner.
Your Experience
1-3 years experience in related field (Social Media Manager, Community Manager, Social Media Specialist, Marketing, PR, Communications, Gaming, Esports etc.)
What we will be excited to see in you
- Strong understanding of local and global gaming and esports ecosystems
- Social Management/Community building experience in gaming and esports field.
- Experience in setting up and optimizing google ad word campaigns
- Self-Learning










