Customer Service Associate - Chandigarh/Lucknow/Jaipur
at One of the top global entities in Ecommerce industry.
- Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
Shubham Vishwakarma
Full Stack Developer - Averlon
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Postman
Swagger
React.js
NodeJS (Node.js)Key Responsibilities
- Own and execute QA processes across core web platforms and internal tools.
- Design, write, and maintain comprehensive test cases for both backend and frontend components.
- Perform thorough manual testing to ensure quality across features and workflows.
- Validate backend APIs using tools like Postman and test end-to-end functionality.
- Log, track, and prioritize bugs using industry-standard tools; collaborate closely with developers for timely resolutions.
- Participate in sprint reviews and proactively contribute to a culture of quality and continuous improvement.
Requirements
- 1–3 years of experience in QA/testing of web applications.
- Strong foundation in manual testing practices with hands-on experience using Postman, Swagger, or similar tools.
- Exposure to modern web stacks like React.js, Node.js, Next.js, or NestJS is a plus.
- Familiarity with automation tools like Selenium or Cypress is a bonus.
- Excellent documentation, bug reporting, and communication skills.
- Sharp attention to detail and a strong user-first mindset.
JavascriptA LITTLE BIT ABOUT THE ROLE:
As a Full Stack Developer, you will be responsible for developing digital systems that deliver optimal end-to-end solutions to our business needs. The work will cover all aspects of software delivery, including working with staff, vendors, and outsourced contributors to build, release and maintain the product.Fountane operates a scrum-based Agile delivery cycle, and you will be working within this. You will work with product owners, user experience, test, infrastructure, and operations professionals to build the most effective solutions.
WHAT YOU WILL BE DOING:
●Full-stack development on a multinational team on various products across different technologies and industries.
●Optimize the development process and identify continuing improvements.
●Monitor technology landscape, assess and introduce new technology. Own and communicate development processes and standards.
WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:
●Extensive experience in developing cross-platform mobile applications using React Native
● Strong proficiency in TypeScript and JavaScript (ES6+).
● Solid understanding and practical experience with state management libraries like Zustand and
Redux.
● Proven experience integrating with various API layers, including RESTful APIs and GraphQL.
● Experience implementing push notifications using libraries such as Firebase Cloud Messaging
(FCM), Amazon SNS, or similar.
● A strong grasp of core React and React Native concepts, including components, hooks, context
API, and the virtual DOM.
● Deep understanding and practical experience with UI rendering and optimization techniques,
particularly with FlatList and other list rendering components.
● Proven track record of having released 2-3 applications live on both the Google Play Store and
Apple App Store. Please provide links or names of these applications in your application.
● Prior experience in leading and mentoring development teams.
● Excellent problem-solving, debugging, and analytical skills.
● Strong communication and collaboration skills.
● Experience with version control systems, particularly Git.
● Familiarity with mobile development best practices, design patterns, and architectural principles.
● Understanding of mobile UI/UX principles and guidelines for both Android and iOS platforms.
Bonus Points:
● Experience with native Android (Java/Kotlin) or iOS (Swift/Objective-C) development.
● Experience with mobile testing frameworks (e.g., Jest, Detox, React Native Testing Library).
● Familiarity with CI/CD pipelines for mobile applications.
● Contributions to open-source projects.
●Experience with performance monitoring and analytics tools.
LIFE AT FOUNTANE:
- Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
- Competitive pay
- Health insurance for spouses, kids, and parents.
- PF/ESI or equivalent
- Individual/team bonuses
- Employee stock ownership plan
- Fun/challenging variety of projects/industries
- Flexible workplace policy - remote/physical
- Flat organization - no micromanagement
- Individual contribution - set your deadlines
- Above all - culture that helps you grow exponentially!
A LITTLE BIT ABOUT THE COMPANY:
Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.
We’re a team of 120+ strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.
Job Overview:
We are looking for an talented Visual Motion Designer to join our creative team. In this role, you will be responsible for designing and producing captivating motion graphics and video content that tell compelling brand stories across digital platforms. You will work closely with our design, strategy, and content teams to create motion visuals for everything from social media content to full-scale digital campaigns.
This is an exciting opportunity for someone who thrives on pushing the boundaries of creativity, visual storytelling, and digital marketing.
Key Responsibilities:
- Motion Graphics Creation: Design, animate, and produce high-quality motion graphics, including video ads, explainer videos, social media posts, website animations, and more.
- Collaboration with Teams: Work closely with the creative, content, and digital marketing teams to understand campaign objectives, brand guidelines, and deliverables.
- Video Production & Editing: Edit raw video content, incorporating dynamic animations, transitions, and effects to create compelling stories and engaging user experiences.
- Conceptualization & Storyboarding: Take concepts from idea to execution, including brainstorming, sketching, and presenting initial concepts to the team.
- Platform-Specific Content Creation: Develop motion designs optimized for various digital platforms such as Instagram, YouTube, Facebook, LinkedIn, and websites while ensuring alignment with platform-specific trends and best practices.
- Stay Ahead of Trends: Keep up-to-date with the latest trends in motion design, animation, and video production, bringing fresh and innovative ideas to each project.
- Quality Control: Ensure all visuals meet Team Pumpkin’s high standards for quality, consistency, and branding, while delivering projects on time and within budget.
- Versioning and Customization: Create different versions of content based on requirements for various campaigns, regions, or audience segments.
Required Skills & Qualifications:
- Proven Experience: 2-4 years of experience in motion graphics design, animation, or video editing, ideally in a digital marketing or advertising agency setting.
- Expert in Motion Design Tools: Proficiency in Adobe After Effects, Premiere Pro, Illustrator, Photoshop, and other relevant animation tools. Knowledge of Cinema 4D or similar 3D tools is a plus.
- Strong Video Editing Skills: Hands-on experience with video editing, color grading, and sound design to complement motion graphics.
- Creative & Conceptual Thinking: Strong creative ability and a keen eye for design, composition, and visual storytelling.
- Understanding of Digital Marketing: Experience creating motion graphics for digital marketing campaigns, social media, and websites with a deep understanding of the digital ecosystem.
- Attention to Detail: High attention to detail in the execution of motion design and animation, ensuring flawless final deliverables.
- Collaboration & Communication: Excellent communication skills, with the ability to work well in a team, present ideas effectively, and adapt feedback in real time.
- Time Management: Ability to handle multiple projects simultaneously while meeting deadlines in a fast-paced environment.
MongoDBNodeJS (Node.js)We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
- Performance tuning, improvement, and optimization of the application
- Ensuring high performance of applications and providing support
Skills and Qualifications:
- Strong proficiency with JavaScript and Node.js
- Knowledge of Node.js and frameworks available for it such as Express
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages such as Jade, EJS
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
- Familiarity with AWS
- Experience with Mongo DB/Dynamo DB
Education and Experience:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 2+ years of experience as a Node.js Developer or similar role
1) Writing, editing and proofreading website content.
2) Understanding of Web publishing requirements.
3) Deliver plagiarism-free content
4) Excellent communication skills in English both written and spoken.
Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Desired Profile:
- Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
- Experience with development and implementation of ServiceNow ITSM modules
- System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with extending the ServiceNow schema to custom applications
- Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
- Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB
- Experience presenting and conducting demo reviews with client stakeholder
- Experience with ServiceNow's ServiceWatch and/or Discovery tools
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
- Advanced experience with ServiceNow implementations
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
JavaJavascriptReact.js
KubernetesAs a Backend Developer, you will work on the latest and greatest in high performance
web development, data science, community development and mobile technologies.
What you will do:
- Playing a part in defining software architectures – collaborate with leads to explore existing systems, determine areas of complexity, uncover potential risks to successful implementation, and learn the applications’ capabilities.
- Implementing solutions as per technical design for new features and changes to existing components.
- Participating in the full development lifecycle of new functionality and enhancements to existing applications.
- Committing to producing high quality, highly performing and robust software within agreed time estimates and to agreed quality standards.
- Managing all stakeholder expectations.
- Working alongside global teams.
- Taking responsibility for successful delivery.
- Being able to work in a fast paced Agile/SCRUM environment.
- Following coding standards, building appropriate unit tests, integrating tests and deployment scripts.
- Assisting in defining software architectures – Collaborating with leads to explore existing systems, determining areas of opportunities.
- Translating designs and style guides provided by the Design team into functional user interfaces, ensuring cross browser compatibility and performance.
- Contributing to continual improvement by suggesting improvements to user interface, software architecture or new technologies.
What you need to have:
- Ability to fluently code in Java Spring or similar J2EE frameworks.
- Solid knowledge of application deployment in AWS cloud, Kubernetes, Docker.
- Ability to code in ReactJS or similar Javascript frameworks.
- Proven experience with responsive design, fullstack web development, consumption/creation of RESTful APIs.
- Bachelor’s or Master’s degree in Computer Science or related engineering field w/experience in software development.
- 3-7 years of experience developing customer facing web applications.
- 3-7 years of experience in Java Spring or similar J2EE frameworks.
- 3-7 years of experience in front-end development using JavaScript, knowledge of various JavaScript libraries and micro frameworks (React, Angular, Backbone), HTML and CSS.
- 3-7 years of experience coding using object-oriented and aspect-oriented programming, architecture and design patterns.
- Strong understanding of RESTful API principles.
- Strong understanding of security best practices.
- Strong experience with unit testing and end-to-end testing.
- Knowledge of : Programming languages Java 8, J2EE, Node.js, Design Patterns, HTML, CSS, JavaScript Web and cloud Technologies RESTful web services, Cloud functions, Amazon Web Services, SEO/ Sitemap, Serverless
- architecture, JSON Database Management MySQL, PostgreSQL, Elasticsearch, Firebase realtime database, Hibernate, Liquibase, Percona, Redis, Memcached Frameworks, Libraries and Tools Dropwizard, Jersey,
- Expressjs, RabbitMQ Web / Application Server Nginx Other Tools and Utilities Eclipse, VS Code, Postman, Git, Gradle, Maven, Imagemagick, Jmeter Operating Systems Linux, Windows.
- Experience in implementing Material Design UI and UX for customer centric frontend.
Technovert is a neo solutions company focused on building a product-based solutions and services business in the US Market. One of our products was recently awarded Best Startup Enterprise Product in Hyderabad and we got great many things to accomplish.
We are looking for ambitious and passion filled sales professionals to join our team. Please visit www.technovert.com The Inside Sales Executive is responsible of new business generation in an assigned territory. You will be creating visibility of brand Technovert through high volume outbound/inbound calling, targeted email campaign and networking.
**Duties and Responsibilities: **
• Understand Technovert offerings clearly in order to effectively communicate with prospects
• Know and understand assigned territory
• Validate and Manage assigned Target Accounts on CRM • Effective Prospecting (via cold calling, inbound calls, emailing and networking)
• To map an account and understand Microsoft foot print within through engaging IT teams/LOB and others at different levels (CXO to Admin)
• Profiling - Tech Influencer, Recommendation/Middle Man and Decision maker
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation)
• Qualify by BNTD (Budget Need Timelines Decision Makers)
• Present Technovert value prop over telecon and web sessions to CXO, VP/Dir., LOB Managers as per the account profiling
• Engage Sales team / Support Team as and when needed
• Working with internal teams to get SOW/Proposals in-line with client discussions Negotiation/Closure
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities
• Strives to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
**Requirements: **
• Graduate
• 3 - 5 years’ experience into IT / Inside Sales in North America
• Exceptional communication skills (specially engaging customers over phone and emails)
• Organized, disciplined and a Hunter by choice
• Open to work in US timings
• Loves to party
Javascript
HTML/CSS
Angular (2+)
jQuery- Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers and UX designers.
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
- Take pride of ownership in features that are used by users in Global 100 enterprises around the world
Required skills:
- Passionate about building great products with a track record of having worked as part of teams that have built enterprise products in production.
- Motivated to combine the art of design with the art of programming
- Proficient understanding of web markup, including HTML5, CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks such as JQuery, Kendo UI
- Basic working knowledge of MVC Razor
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Angular 2 and above is a must
- A great communicator of ideas and solutions and a lateral thinker when faced with complex problem
Qualifications
B.E / B.tech
Any technical or science graduates
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon