Customer Service Associate - Chandigarh/Lucknow/Jaipur

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient. 

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry. 

Visit us at https://www.shipthis.co 

JOB DESCRIPTION 

Job Overview: We are seeking a highly skilled Software Tester to join our dynamic and fast-paced team. As a Software Tester, you will be responsible for ensuring the quality of Shipthis' ERP software by designing and executing tests, identifying and documenting bugs, and verifying fixes. You will work closely with our developers and project managers to ensure timely delivery of high-quality software. 

What You'll Be Doing 

• Design and execute comprehensive test plans for Shipthis' ERP software, including unit tests and end-to-end tests  
• Identify, document, and track defects found during testing and verify fixes  
• Design, develop, and execute automated test scripts using industry-standard testing tools. Ensure efficient and effective test coverage for both new features and regression testing. 
• Collaborate with developers to resolve issues and improve the quality of software 
• Work closely with project managers to ensure timely delivery of software  
• Participate in continuous improvement efforts to enhance the testing process and increase efficiency  
• Keep up to date with emerging trends and technologies in software testing 

Requirements: 

• Proficiency in JavaScript and experience writing unit tests and end-to-end tests using modern JavaScript testing frameworks 
• Experienced in automated testing tools such as Selenium, JUnit, TestNG, Cypress or similar. 
• Documentation of test cases and regular update of Test Scripts and Test Data 
• Knowledge of Angular and Python is required 
• Strong analytical and problem-solving skills 
• Attention to detail and ability to identify and track issues effectively to closure 
• Ability to work independently and as part of a team 

Who can apply 

• Bachelor’s/master's degree in engineering/ computer science or any other domain with a strong orientation toward computer programming as part of the coursework or projects 
• Experience in end-to-end Manual/Functional testing of applications (preferably SaaS platforms) 
• Have relevant skills and interests. 
• Female candidates returning to work after a career break are strongly encouraged to apply  
• Can start the job immediately.  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.  

JOB SYNOPSIS 

• Job Role: Software Tester 
• Location: Bangalore 
• Job type: Full-time, permanent  
• Experience: (2-5) years 
• Industry Type: Software Product 
• Functional Area: Software Development 

Digit’s mission is to ‘Make Insurance, Simple’. We are backed by Fairfax- one of the largest global investment firms. We have also been ranked as 'LinkedIn’s top 5 start-ups of 2018' and 2019 and are the fastest-growing insurance company. We have also been certified as a Great Place to Work!

We are reimagining products and redesigning processes to provide simple and transparent insurance solutions that matter to consumers. We are building a technology-driven platform that can offer customized products at reduced cost and provide great customer service.

Role: SEO/SEM Executive

Location: Bangalore

Education: Any Graduate

Experience: 1-2 years of experience as a SEO, SEM, or similar Digital Marketing role

Employment type: Full-time and work from office

You will be responsible for performing all SEO/SEM activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Responsibilities

· Responsible for different sections of our website and growing its traffic and leads.

· Performing ongoing keyword research including discovery and expansion of keyword opportunities.

· Researching and implementing content recommendations for organic SEO success.

· Conduct simple keyword research and use SEO guidelines to increase web traffic.

· Experience with tools such as SEMrush, Google Keyword Planner, or any other.

· Optimising copy and landing pages for search engine optimization.

· Research and analyse competitor advertising links.

· Develop and implement link building strategy.

· Work with the development team to ensure SEO best practices are properly implemented on newly developed code.

· Work with editorial and marketing teams to drive SEO in content creation and content programming.

· Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

· Executing tests, collecting and analysing data, identifying trends and insights in order to achieve maximum ROI in paid search campaigns.

· Tracking, reporting and analysing website analytics, pay-per-click (PPC) initiatives and campaigns.

· Monitoring campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.

· Optimize copy and landing pages for paid search engine marketing campaigns.

· Perform ongoing paid keyword discovery, expansion and optimisation.

· Research and analyse competitor advertising links.

Requirements and Skills

· Proven SEM experience and success managing/monitoring PPC campaigns across Google.

· Well-versed in performance marketing tactics.

· Up to date with the latest trends and best practices in search engine marketing

· In-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)

· Experience with website analytics tools (e.g., Google Analytics, Adobe Analytics, etc.)

· Strong analytical skills and experience generating SEM reports.

· Familiarity with A/B and multivariate experiments.

· Working knowledge of HTML, CSS, and JavaScript development and constraints.

· BS/MS degree in Marketing or a quantitative, test-driven field.

· Hands-on experience with Content Management Systems (e.g., Adobe Experience Manager or WordPress) (Not mandatory).

· Ability to meet deadlines.

· Any graduate.

Job Description

You will lead the journey of growth by analysing, solving the problems and executing new projects on ground!

• Create processes and methods to gather business data and create business reports
• Analyze data to identify problematic areas and suggest improvements
• Responsible for goal setting, planning, and execution of projects at farms
• Develop requirements and operational standards - SOP’s
• Conduct continuous reviews of metrics & drive or assist on improvements

Job Requirement

• Expert in SQL, Excel, other scripting languages (R, Python, etc.)
• 1-2 years of experience as business analyst
• Hands on experience on BI tools - Power BI, Tableau, Qlikview, Data Studio, Excel etc
• Self-driven, energetic, lives and breathes data with a problem-solving mindset.
• Should be enthusiastic for travelling on ground, lead teams and execute projects.

You are a perfect fit if you are:

• A self-starter and a quick learner. Result oriented with execution excellence. A problem solver with a go-getter attitude. Passionate about travelling, executing developing and lead teams.

Roles and Responsibilities

• Proficient in Java, with a good knowledge of its ecosystems
• Solid understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Skill for writing reusable Java libraries
• Knowledge of concurrency patterns in Java

Main Skills required

Java

Spring boot

Hibernate

Desired Candidate Profile

T.E: 4+ years

Job Location : Gurgaon, Bangalore, Mumbai, Pune

Package : Negotiable

Notice Period : MAX 15 Days

Perks and Benefits

Shift timings - Day

- Salary should not be a constraint for the right fit 

Please Note:- kindly share this job requirement with your acquaintances, relative & Friends who are looking for change in same profile or else feel free to call on below mention contact name & No.during (10:00 Am-05:30 pm)(Mon-Fri) 

Send resumes at preeti.bedi(at)programming.com

Current location -

Relevant experience (in years)-

Last drawn / Current CTC-

Expected CTC-

Handle customer complaints,

Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions,

Process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Job Description

We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture.

To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.

Responsibilities:

Overseeing the development and installation of new networking and computing infrastructures.

Selecting the best possible solutions using knowledge of a wide range of available technologies.

Monitoring systems in the existing network to ensure there are no productivity set-backs.

Installing and configuring operating systems and application software.

Implementing best practices for system security and data backups.

Anticipating potential issues or bottlenecks and identifying possible solutions.

Troubleshooting and resolving all technical issues when they arise.

Provide detailed specifications for proposed solutions including materials, manpower and time necessary

Communicating effectively with IT support staff to ensure the setup process runs smoothly.

Liaising with vendors and keeping relevant stakeholders up to date with developments.

Systems Engineer Requirements:

Bachelor's degree in computer science, information systems, or related field (Master's preferred).

Proven track record of installing, configuring, and troubleshooting UNIX-based systems.

Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).

Familiarity with administration, performance tuning, and system monitoring.

Good communication skills (written, verbal, and face-to-face).

Experience-3-4years

Salary- 10LPA

Industry

Information Technology & Services

Industry

Information Technology & Services

Employment Type

Full-time

• Daily planning, creating, monitoring and analysis of all advertising campaigns
• Monitoring and reporting performance of new and existing products
• Analyzing revenue, campaign performance, ACOS, daily ad spends, etc.

What you need to have:

• 2 years’ experience with marketplaces is a must
• Skilled at PPC optimization techniques
• Direct, hands-on experience in managing large scale, complex paid search and shopping feed campaigns
• Strong analytical skills
• Experience in data analysis, performance trends etc    

• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs 
• Create and maintain software documentation 
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities 

What are we looking for in the Ideal Candidate? 

• Proficient in creating Web (Responsive) applications using C#/.Net Framework 
• Experience developing/consuming REST APIs 
• Knowledge of multiple back-end languages (e.g. .Net Core) and JavaScript frameworks (e.g. Node.js) 
• Angular 8+ / AngularJS experience would be preferred. 
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design 
• Hands-on experience with code versioning systems like Git, SVN. 
• A clear understanding of client requirements & design specifications 
• Aggressive problem diagnosis and creative problem-solving skills 
• Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques. 

Attributes: 

• Team player, Positive Attitude 
• Proven ability to work well with others in a fast-paced, iterative product definition and development environment. 
• Able to work independently with little direct supervision and take initiative and be willing to mentor and solve problems

Primary/Essential Duties and Key Responsibilities:

• Proactively manage a portfolio of  customers once the implementation phase is completed
• Develop and build strong relationships with key customer stakeholders 
• Understand customers’ needs and priorities to optimize the use of the platform
• Identify new opportunities: up-sell, cross-sell, additional training
• Effectively communicate application features and product information for new releases and facilitate their adoption
• Be the voice of the customer and provide internal feedback on how we can better serve our customers
• Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
• Resolve billing and Support inquiries in a timely and productive manner
• Coordinate small customer projects

Required Qualifications: 

• Well-organized and excellent time management abilities
• Proven ability to collaborate and build strong relationships with customers especially at the Executive level
• Exceptional oral and written communication skills and attention to detail
• Minimum 4-5 years experience 

Travel Requirements: