
Customer Service Associate - Chandigarh/Lucknow/Jaipur
at One of the top global entities in Ecommerce industry.
- Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned

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Job Description
This is an HR Generalist role wherein, you will be an integral part of our People Function team, responsible for assisting in various human resources functions and initiatives. This role offers a unique opportunity for recent graduates or individuals with limited experience to gain valuable hands-on experience and develop a strong foundation in HR practices.
Roles and Responsibilities:
1. Participate and drive creative employee engagement initiatives by coordinating with other team members.
2. Coordinate pre-onboarding schedules, induction sessions, arrange meetings with leadership, address queries, and distribute joining formalities documents, emails, etc.
3. Issuance of letters and Filing of all documents.
4. Communication : manage internal posts around company announcements, new joiners, festivals etc.
5. Handle leave management across all departments.
6. Assist in employee coordination for all internal initiatives
6. Maintaining internal data and share reports whenever required.
Good to have:
Preparing 2D creatives, Video editing, Social media management
Competencies for the role:
- Excellent verbal and written communication skills.
- Ability to prioritise, plan and complete work within the deadlines.
- Complete ownership of all tasks to ensure the desired results are achieved.
- Willingness to learn and grow.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficiency in MS Office and strong skills in Excel.
Educational Qualification:
Business Graduate with MBA (preferred).
Location:
Work from Office - Hyderabad
What you'll do:
- Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
- Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
- Conduct user interviews, user testing sessions, card sorting, affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
- Design high-impact, functional responsive interfaces for web and mobile
- Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work
- Manage and contribute to Kaizen - Beaconstac's Design System
Skills you bring to the table:
- Experience in designing SaaS products with large customer bases
- Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
- Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
- Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
- Ability to articulate design decisions throughout the user-centered design process.
- Ability to update and engage with stakeholders like product managers and engineers.
- Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.
1-3+ years of business finance or other relevant experience
High proficiency in financial modeling techniques.
Strong fluency with Excel formulas and functions.
BA, BS, or B.Com degree required (Bachelor’s Degree in Accounting/Finance/Economics)
Proficiency with Microsoft Excel, familiarity with data query/data management tools is extremely helpful (Access, SQL, Business Objects)
Strong analytical and data gathering skills
Responsibilities:
Boosting the organization’s financial performance through the analysis of financial results, forecasts, variances, and trends.
Assisting in the process of capital budgeting and expenditure planning.
Conducting and comparing analysis and market research in order to support internal financial analysis.
Designing and developing several financial models to support valuation, planning, and forecasting.
Implementing technical tools such as Excel formulas and functions to handle financial issues.
Perform financial forecasting, reporting, and operational metrics tracking
Analyze financial data and create financial models for decision support
Report on financial performance and prepare for regular leadership reviews
Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements
Work closely with the accounting team to
ensure accurate financial reporting
Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
Guide the cost analysis process by establishing and enforcing policies and procedures
Provide analysis of trends and forecasts and recommend actions for optimization.
Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements
Work closely with the accounting team to ensure accurate financial reporting
Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
Guide the cost analysis process by establishing and enforcing policies and procedures
Provide analysis of trends and forecasts and recommend actions for optimization
Recommend actions by analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials
Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards
Increase productivity by developing automated reporting/forecasting tools
Perform market research, data mining, business intelligence, and valuation comps
Maintain a strong financial analysis foundation creating forecasts and models
Creating and maintaining various spreadsheets and dashboards in order to support analysis and provide insight.
Monitoring and reviewing budgets and expenses, and coming up with ways to reduce or reimburse expenses
We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.
Key Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
- Manage the reception area, including keeping it clean and organized.
- Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
- Schedule appointments and maintain calendars for conference rooms and meeting spaces.
- Assist with various office tasks as needed, including mail distribution and package handling.
- Handle inquiries from clients, customers, and the public in a timely and professional manner.
- Ensure compliance with company policies and procedures.
- Perform other duties as assigned by management.
Qualifications:
- A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
- Prior experience in a customer service or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment, such as multi-line phone systems and printers.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Regards
Harsh Porwal
mail your resume on
harsh at spay.live
Senior Software Engineer -
Android We are looking for a self-starter who can also work closely with the team in a dynamic environment where priorities change based on continually evolving business needs and technology. You’ll be responsible for building mobile apps from conception to deployment and eventually take ownership of the mobile architecture, playing a pivotal role in mobile app development out of India.
Roles & Responsibilities-
• Translate designs and wireframes into high quality code. • Ensure the best possible performance, quality, and responsiveness of the application. • Help maintain code quality, organization, and automatization. • Write reusable and reliable code which works with various databases and APIs. • Work closely with key stakeholders to create great experiences that make it effortless to connect different apps together.
Skill set – • 3+ years of experience in developing Apps using Android SDK. • Proficiency in Kotlin APIs like coroutine, serialization, etc. • Strong Knowledge of Android UI design principles like material design standard. • Strong Knowledge in mobile design patterns like MVVM, MVP etc and best practices. • Comprehensive understanding of Android architecture components like navigation component, Livedata, hilt, Viewmodel etc. • Familiarity with cloud message APIs and push notifications. • Experience with unit testing, Automated UI testing and code coverage tools. • Experience in Continuous Integration, Continuous Delivery/ Deployment. • Experience with threading, and performance tuning. • Knowledge in working with Graphql backend is good to have. • Knowledge in working with Google play services and Android Security APIs. • Technical depth that allows you to rapidly fix bugs and solve problem.

Hello,
Greetings for the day !!!
Tridat Technologies is hiring “Senior PostgreSql Developer" for one of the tech based organization specialized in banking domain @ Navi Mumbai !!!
JOB QUALIFICATIONS & PROFESSIONAL SKILLS:
• Bachelor's degree
What You Will Do:
- Ensure top quality for our PostgreSQL offerings
- Take an active role in the development lifecycle and enforce appropriate quality gates at the required stages.
- Analyze and continuously improve the test automation frameworks and infrastructure
- Monitor the coverage and efficacy of the automated test suites and take proactive actions to ensure satisfactory results
- Research and recommend new tools, strategies, or processes to improve testing and delivery capabilities.
- Prepare test plans for upcoming releases and ensure appropriate visibility for delivery status and test results.
Your Experience:
- Knowledge and experience working with SQL Databases
- Working with multiple automation tools and frameworks
- Solid debugging skills (analyze logs, spot patterns, etc.)
- Hands-on experience with Ansible, Jenkins, Python, and Github
- Familiarity with the Linux ecosystem
What Will Make You Stand Out:
- Exposure to database-related technologies
- Experience with compiling/building/packaging
- Worked with container or virtualization environments
- Experience working with PostgreSQL
- Working experience in the opensource world or contributions to open-source projects
- Experience with Molecule
- Great attitude and capability to easily communicate and work well with people from distributed teams.
EXPERIENCE: 7+ years
Key role interactions
• Will be expected to work from office
Location: Rabale, Navi Mumbai
Working Days: Monday to Friday
Employment Mode: Contract to hire (Full time opportunity)
Joining Period: Immediate to max 15 days
Thank You & Regards,
Shraddha Kamble
HR Recruiter
Hands on exp in design , Build and Trouble Shoot genesys contact Center Solutions
Hands on exp working Audio Codes SBC
Exp working in automation - scripting tools like Python , Jenkins, Ansible ,Perl
Exp in SIP Trunks
Exp working in Cisco CUCM, Unity Connections and Voice Gateway routers
Position(s): Executive/ Senior Executives – Tele-sales/ Inside Sales
Location(s): Hyderabad
Job Brief:
We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a competitive and quick sales cycle environment.
Responsibilities:
• Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.
• Understanding customer needs and requirements and accordingly suggesting the best solution.
• Close new business by qualifying opportunities and securing online demonstrations/meetings with key decision makers.
• Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms.
• Staying informed about competing products, new technologies, and services.
Desired Skills & Experience:
• 0-5 years of Tele / Inside sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software.
• Demonstrated experience developing new business relationships at all levels of enterprise organisations.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Comfortable selling tech product over calls and web presentation tools.
• Ability to multi-task, prioritise, and manage time effectively.
• Minimum qualification: A bachelor's degree in any discipline.
A proven sales record and experience selling SaaS/PaaS products will be a big plus
Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection.
- Integration of data storage solutions {mysql, redis}.
- Understanding the requirements and planning the implementation accordingly.
- Good interaction with the team. Good debugging skills.
Skills:
- Strong proficiency with JavaScript {optimized code}.
- Knowledge of Node.js and frameworks available for it {sequelize}.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Optimization in terms of memory and time.
- Good understanding of server-side templating languages.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Understanding accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Understanding fundamental design principles behind a scalable application.
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools, such as Git.










