Customer Service Associate - Chandigarh/Lucknow/Jaipur at One of the top global entities in Ecommerce industry. · Remote only · 0 - 3 years · ₹2L - ₹3L / yr (ESOP available) · Remote only · Posted 5 Jun 2020

Customer Service Associate - Chandigarh/Lucknow/Jaipur
at One of the top global entities in Ecommerce industry.
- Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned

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Looking for an experienced Teamcenter Lead Developer with expertise in Teamcenter customization, configuration, integration, and PLM solutions. The candidate should have strong experience in ITK, SOA, RAC, BMIDE, Teamcenter integrations, and enterprise system connectivity.
Job Description
Key Skills:
Configure Teamcenter modules, workflows, and lifecycles as per business needs.
Develop and customize ITK, SOA, RAC, and BMIDE solutions.
Proficiency in C, C++, Java, JavaScript, XML, and SOA for Teamcenter development.
Collaborate with cross-functional teams, including engineering, manufacturing, and IT to ensure seamless PLM solutions.
Integrate Teamcenter with CAD (NX, CATIA, SolidWorks, etc.), ERP (SAP, Oracle), and other enterprise systems.
Troubleshoot and resolve Teamcenter application issues in a timely manner.
Provide training and mentorship to junior team members.
Mandatory Skills:
Develop and customize ITK, SOA, RAC, and BMIDE solutions.
Desired Skills:
Active Workspace configuration
Work on Teamcenter data migration, deployment, and performance optimization.
Knowledge in AI tools and AI capabilities of Teamcenter OOTB
Skills & Requirements
Teamcenter, ITK, SOA, RAC, BMIDE, Active Workspace, Teamcenter Configuration, Teamcenter Workflows, Lifecycle Management, Data Migration, Deployment, Performance Optimization, C, C++, Java, JavaScript, XML, CAD Integration, NX, CATIA, SolidWorks, SAP, Oracle, PLM, AI Tools, Teamcenter AI Capabilities
Strong Partner Sales Profile (Cloud / Enterprise Ecosystem)
Mandatory (Total Experience): Must have 1+years of B2B sales experience in Cloud / IT Services OR partner / enterprise solution sales exposure within BFSI, Manufacturing, or Pharmaceutical sectors
Mandatory (Experience 1 – Partner / Channel Sales): Must have experience working with channel partners, system integrators, resellers, or strategic alliances
Mandatory (Experience 2 – Partner-Led Deal Execution): Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure
Mandatory (Communication & Stakeholder Management): Must be able to coordinate across partners, internal teams, and end customers effectively
Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory
• Identify and prospect new business opportunities and generate sales leads
• Contact potential clients and promote the company's products and services
• Build and maintain strong relationships with exhibitors and sponsors
• Conduct market research and keep up-to-date with industry trends and developments
• Develop customized proposals and presentations for potential clients
• Negotiate contracts and close deals with clients
• Meet and exceed sales targets on a regular basis
• Attend industry events and exhibitions to network and build relationships
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Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathyled technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
Required Skills (Technical):
- Advanced knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like TensorFlow, Theano, Kera’s, Pytorch.
- Proficiency with modern statistical modelling (regression, boosting trees, random forests, etc.), machine learning (text mining, neural network, NLP, etc.), optimization (linear optimization, nonlinear optimization, stochastic optimization, etc.) methodologies.
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- Familiarity with modern data analytics architecture and data engineering technologies (SQL and No-SQL databases).
- Knowledge of REST APIs and Web Services
- Experience with Python, R, sh/bash
Required Skills (Non-Technical):
- Fluent in English Communication (Spoken and verbal)
- Should be a team player
- Should have a learning aptitude
- Detail-oriented, analytically.
- Extremely organized with strong time-management skills
- Problem Solving & Critical Thinking

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- In-depth understanding of Javascript, the DOM, and relevant concepts.
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- Proficient understanding of cross-browser compatibility issues and ways to work around them.
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Job Description:
We are looking for a skilled and ambitious Senior Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.
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- Monitoring and improving application performance.
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