Customer Service Associate - Chandigarh/Lucknow/Jaipur

1. Answer and direct phone calls, emails, and other correspondence.
2. Prepare and purchase orders, invoices.
3. Review and process customer orders received through various channels (email, online, phone).
4. Verify order details, including product specifications, quantities, pricing, and delivery instructions.
5. Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
6. Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
7. Respond to customer inquiries regarding orders, billing, and payments. 

• Qualifications : Graduation in any field
• Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must. 

Responsibilities:

• Manage and respond to leads generated through digital marketing channels promptly, ensuring timely follow-up and effective lead nurturing.

• Develop and implement sales strategies to effectively engage and convert leads into customers. Collaborate with the sales team to refine and optimize the sales process.

•  Understand customer requirements, pain points, and business objectives to provide tailored IT service solutions. Conduct effective Build and maintain strong relationships with prospective and existing customers through regular communication, providing exceptional customer service, and acting as a trusted advisor.

• Manage sales pipeline effectively, tracking and updating lead status, activities, and progress using CRM systems. Provide accurate sales forecasts and reports to management.

• Stay updated with industry trends, competitors, and market dynamics related to IT services. Identify new business opportunities and target markets to expand customer base.

• Collaborate with cross-functional teams, including marketing, product, and delivery teams, to ensure a seamless customer experience and successful project implementation.

• Negotiate contracts, terms, and pricing in accordance with company guidelines. Close deals and achieve assigned sales targets and quotas.

• Proficiency in using CRM systems especially HubSpot and sales tools to manage leads, pipeline, and sales activities.

 Demonstrate a strong understanding of international markets and the ability to adapt communication styles and sales approaches to different cultural backgrounds. Possess cultural intelligence to effectively navigate cross-cultural interactions, understand customer preferences, and respect cultural values and norms. Show sensitivity and adaptability when engaging with customers from diverse backgrounds, ensuring a high level of cultural competence in all interactions.

• Track sales metrics, prepare reports, and provide accurate sales forecasts to the management team.

Requirements:

• Proven 4+ years of experience in sales, preferably in the IT service industry, with a strong track record of meeting or exceeding sales targets.

• Extensive global market knowledge and a successful history of selling IT services to international clients.

• Excellent communication and interpersonal skills.

• Strong negotiation and problem-solving skills.

• Ability to work independently and as part of a team.

• Knowledge of the IT services industry and market trends.

• Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

Job Description – Business Development Representative

Role -

Filter You is looking for Sales Ninjas  aka  Sales Development Representative who are  highly ambitious and skilled in order to sell our AR  solutions  with its customer / lead base. SDR’s will utilize their potential to generate high-quality leads, build a strong relationship with potential customers and close deals.

Qualifications -

Excellent Communication Skills

Proven track record of delivering and exceeding targets in previous experience

Should be highly motivated and enthusiastic with good Interpersonal and presentation skills

Strong ownership quality

Negotiation and Closing skills

Meeting sales goal

Social media & AR VR technology knowledge will be added benefit

Skills

BUSINESS DEVELOPMENT, SALES TEAM, SALES & MARKETING, SALES GOALS

Sales Representative Job Responsibilities:

·         Serves customers by selling products and meeting customer needs.

·         Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

·         Monitors competition by gathering current marketplace information on pricing, products and new solutions

·         Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

·         Provides historical records by maintaining records on customer sales.

·         Contributes to team effort by accomplishing related results as needed.

Requirement and Skills to be a good Employee

The roles and responsibilities are outlined but not limited to:

·         Being curious about what we do and how we do things

·         Being creative.

·         Learning and coming up with new ideas for implementation for our brands we work with

·         Work Ethics and Discipline

·         Communication skills.

·         Learn and grow the company.

·         Fast learning and delivery.

·         Bringing new ideas to the table.

·         Teamwork. 

Candidates must be:

·         Located in Bangalore (preferably in North - Around Ramaiah)

·         Must be able to work Flexibly, WFH and WF Office

·         Days of work: Mondays to Fridays

·         Great deal breaker if you don't have a laptop.

Hey guys, thank you for looking into our JD.

If you succeed, you'll be joining an upcoming metaverse start-up, led by the country's best. You can define your career through this opportunity.

We're looking for a fun young curious Sales Representative to join our Metaverse start-up Filter You - A fun design AR VR company. Our company is inspired by our Casper - A chow-chow puppy.

A lil’ about our culture. We promote a healthy work life balance. We promote a fun office culture. We are all about the right vibes and the right energy. We do not calculate times, but we calculate results.

If you can add value to our office culture. I will be looking forward to you applying.

Perks:

·         Result oriented

·         Mental Health days off

·         WFH available once or twice a week

·         Team outings every 2 months

·         Work directly with the founders and learn

·         ESOPs if you stick along

·         Leaves not calculated but are not unlimited

·         Unlimited time play with Casper and Prince

·         The opportunity to join an early-stage tech company on an incredible trajectory is here and NOW!

Interview Process -

Recruiter Screening - Based on communication skills, overview of roles and responsibilities and product knowledge of past organization.

1st Technical Screening - Objection Handling and Pitch Screening, Cultural Fit, Target Orientation.

Training and Development along with the onboarding process

Go live!

Responsibilities:

1.  Define the product strategy, roadmap, and own end-to-end product lifecycle.
2.  Be an good learner with respect to the competition
3. Understand the business problem/void and craft a fitting product.
4. Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
5. Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.

Requirements:

• Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
• Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
• Experience bringing a product from idea through to customer use and maintenance.
• Minimum of 0 - 1  years experience as a Product Manager working for a tech product, preferably on a mobile app
• Demonstrated success defining and launching excellent products
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

Apply only if you are Fresher to 2 Years experience and located or ready to relocate to Ahmedabad. We have 5 opening for .Net Developer.

Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build extraordinary product, a solid computer science foundation, and the desire to build next generation Internet-facing applications? Come talk with us about joining our team to grow with us.

Veloxcore have been founded in 2014 and since then we are delivering highly maintainable, scalable solutions to our global clientele. We are Microsoft Partner company and we specializes in developing next-generation, cloud-based, reactive, and data-intensive applications using web technologies. We have great culture, open and collaboration focused environment, highly experienced leadership and cutting edge technology based projects. We are 100% cloud based company and being a Microsoft Partner we heavily rely on Azure for ourselves and for our clients.

Skills & Requirements

• BS or MS in Computer Science or in a relevant Engineering discipline
• Strong understanding of OOPs fundamentals.
• Proficiency in at least one modern object-oriented programming language such as C# or Java.
• Hands on experience with any server-side web frameworks: ASP.NET, ASP.NET Core, Web API.
• Experience with web technologies such as HTML5, CSS3, jQuery.
• Experience with test-driven development, continuous integration.
• React/AngularJS, REST API, Grunt/Gulp/webpack, MS SQL would be an asset.
• Experience with Git or similar source-control.

Duties and Responsibilities

• Development: Work alongside product architects and senior developers to build (design, develop, test) new features for Vital Objects. Deliver thoroughly tested and functional code.
• Design: Working with team members, understand business requirements and participate in software design.
• Research: Work with development team in the implementation of new technologies and components. Find new solutions to help solve problems – new and old.
• Debugging: Work on production issues as required.
• Provide accurate estimates of work effort and be accountable to those estimates.

Who you are

• Enthusiastic about developing the best software available and providing the ultimate customer experience.
• Interested in staying current by applying new technologies.
• Able to work in a collaborative environment with a willingness to share your ideas.
• Able to work independently on modules and complete tasks with high quality, but unafraid to seek out suggestions from other team members.
• Excited to work on cutting-edge technology!

Some of our job benefits

• Best hardware money can buy.
• Microsoft Azure credits each month to try and learn Azure services.
• Fortnightly sessions by colleges on bleeding edge technologies.
• Modern spacious open office with flexible seating arrangement.
• Lively work environment with no hierarchy.
• Of Course, work environment is amazing, so are the projects.

• Work closely with Engineering and Product teams to provide platform features and components to support Ingenio’s business objectives.
• Participate in the design and development of the company’s e-commerce layer.
• Translate Product requirements into scalable technical solutions, write high-quality code, conduct unit testing, provide technical leadership, and communicate project status to team members and stakeholders.
• Influence technical debt by re-designing components and adopting new technologies 

What You'll Need To Be Successful

• 4 - 8 years of experience in software development.
• Expertise in C# and .NET framework.
• Expertise in developing services (SOAP-WCF and REST) and web development frameworks like ASP.NET MVC.
• Good knowledge of database concepts and Microsoft SQL Server.
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
• Design and develop robust and scalable software components.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science or a technical field.