Algorithm Developer

📢 Job Title : MDM Business Analyst

📍 Location : On-site, Sydney, Australia

💼 Experience : 5+ Years

🗓 Notice Period : Immediate

Summary :

We are seeking a skilled MDM Business Analyst with hands-on experience in Atacama or Informatica MDM solutions. The ideal candidate will work closely with business and technical teams to define MDM strategies, ensure data quality, and drive enterprise data governance.

🔧 Key Responsibilities :

• Gather, analyze, and document business and data governance requirements.
• Design and support implementation of MDM solutions in collaboration with technical teams.
• Prepare BRDs, FRSs, and TDDs to translate business needs into technical specifications.
• Lead data profiling, modeling, cleansing, and mapping activities.
• Ensure effective MDM performance, hierarchy management, and workflow automation.
• Support UAT by defining test cases and validating data quality.
• Act as a liaison between business, IT, and vendors to ensure smooth project delivery.

✅ Required Skills :

• Bachelor’s in Computer Science, IT, or related field.
• 5+ years of experience in MDM-focused Business Analyst roles.
• Expertise in Atacama MDM / Informatica MDM (or similar tools).
• Strong SQL, data modeling, and data governance experience.
• Familiarity with relational databases (Oracle, SQL Server, PostgreSQL).
• Excellent communication, documentation, and stakeholder management skills.

➕ Nice to Have :

• Familiarity with Agile (Scrum/Kanban) methodologies.
• Experience with BI tools (e.g., Power BI, Tableau).
• Certifications in MDM, CBAP, PMP, or Informatica.
• Exposure to cloud MDM (AWS, Azure, GCP).
• Experience in finance, healthcare, or retail domains.

Beyond strong technical ability and cultural fit, we are looking for someone who demonstrates:

• Minimum 1 year of professional web development experience
• A portfolio showcasing real-world projects or contributions (personal or professional)
• Strong foundation in HTML, CSS, and JavaScript, with working experience in modern frameworks
• Practical experience with React (mandatory)
• Ability to build responsive, user-friendly interfaces with attention to UX best practices
• Experience integrating APIs and working with JSON-based data
• Familiarity with version control systems such as Git
• Basic understanding of backend concepts, preferably with exposure to Node.js, Java, or Python
• Ability to debug, troubleshoot, and improve existing codebases
• Good understanding of performance optimization and cross-browser compatibility
• Strong time management skills with the ability to handle multiple tasks effectively
• Excellent communication and teamwork skills, with a proactive and learning-oriented mindset

• Extract Transform Load (ETL) and ETL Tools skills
• Data Modeling and Data Integration expertise
• Data Warehousing knowledge
• Experience in working with SQL databases
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Bachelor's degree in Computer Science, Information Systems, or related field
• Relevant certifications in ETL Testing or Data Warehousing

We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.

Job Responsibilities

● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.

● Introduce Concretio value added services and products.

● Hands-on experience using a dialer software.

● Determines Eligibility By Comparing Client Information To Requirements.

● Bring clients appointments with the business team.

● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.

● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.

Skills Required

● Excellent English Communication Skills.

● Basic Computer Knowledge.

● Min 2 year experience in Outbound Process (US/UK).

● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc

•  Handle Inbound & Outbound customer calls
•  Acknowledge and resolve customer queries and promptly provide solution to the
• query
•  Keeping records of customer interactions, transactions, comments and complaints
•  Establish and improve cooperation with new/existing customers
•  Coordinate with all the department for smooth redressal of customer complaints.
•  Maintaining a positive, empathetic and professional attitude towards customers.
•  Excellent interpersonal and oral communication skills
•  Computer knowledge (WORD & EXCEL)
•  Experience in customer handling