Sales Head-Enterprise Security and Cloud(National Role)

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

Responsibilities:

• Lead technical processes and designs with a focus on reliability, scalability, and maintainability.

• Review developmentteam code to ensure quality and adherence to standards.

• Mentor junior developers and foster talent development.

• Collaborate with Infrastructure teams for optimal hosting environments.

• Define scalability and performance benchmarks for applications.

• Ensure compliance with performance, privacy, and security requirements.

• Validate test plans for security and performance adherence.

• Support business and technical presentations related to technology solutions.

• Mitigate risks by following procedures and monitoring controls.

• Develop cost-effective solutions aligned with business requirements.

• Implement best practices consistent with corporate standards.

• Partner with cross-functionalteams to ensure project success.

• Manage software development lifecycle and drive process improvements.

• Estimate costs for modules/projects, including effort and expenses.

• Research and evaluate technologies for solution design.

• Construct end-to-end application architecture.

Qualifications:

• Bachelor's degree required; Master’s or equivalent experience preferred.

• Minimum of 6 years of related experience.

• 6+ years of active development experience in Java/J2EE-based applications.

• Expertise in Hibernate, JPA, Spring, and Spring MVC.

• Exposure to XML/XSD, JSON, and similar data presentation components.

• Familiarity with microservices architecture and distributed systems.

• Experience developing and working with REST APIs using the Spring Boot framework.

• Knowledge of IBM MQ and messaging protocols like JMS.

• Proficiency in Unix/Linux OS and shell scripting.

• Strong database and PL/SQL skills.

• Experience with CI/CD tools such as GIT, Jenkins, JoCoCo, and Maven.

• UI framework experience with Angular, NodeJS, and NPM is a plus.

• Familiarity with CSS, HTML, JavaScript, and related UI frameworks (jQuery, React, Angular) is a plus.

• Understanding of Agile development methodology.

Job Insights - Must-Have Skills:

• Minimum of 6 years of related experience.

• 6+ years of active Java/J2EE development experience.

• Expertise in Hibernate, JPA, Spring, and Spring MVC.

• Familiarity with microservices architecture.

• Experience developing REST APIs using Spring Boot.

1. Proven working experience in Android app development and published at least one original Android app.
2. 1-3 years of experience in Android using the java language 
   Familiarity with architecture styles/APIs.
3. Solid understanding of the full mobile development life cycle.
4. Knowledge of MVVM and other Mobile design patterns and best practices.
5. Ensure the performance, quality, and responsiveness of applications
6. Work in Agile, cross-functional teams and taking responsibility for deliverables
7. Excellent communication skills in both technical and non-technical discussions

Hands-on experience in working with Android Studio, Visual Studio & Xamarin.Forms.

Hands-on experience in creating user interface using Xamarin.Forms, Android SDK & iOS SDK for designing UI using XAML with various layouts and controls.

Hands-on experience required on MVVM.​

Hands-on experience in developing Xamarin.Forms Custom Renderers, Data Binding, Effects,Gustures, Sliders, List views, Buttons, Styles, Check boxes, Date Pickers, Webview and Dependency Service.

Need Good Knowledge on data storage options using SQLite Database, Shared Preferences and Content Provider In Xamarin.Forms & Android.

Hands-on experience  in Server integration technologies including web services RESTful APIs.

Need Good Knowledge in integrating Google Play Services, Google Maps API and Google

         Cloud Messaging.

Need Good Knowledge with Push Notification Implementation in Xamarin.Android by Firebase.

Working experience  required on developing  the applications and testing them on Emulators, mobiles and tablets.

Proficient in generating Android .APK & iOS .IPA files deploying to the Playstore and App Store.

• Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
• With a high degree of skill and understanding, influence technology plans and choices.
• Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
• Lead a team of product developers and handle training requirements as needed.
• Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
• Assist clients with technical concerns as a key contact.
• Ascertain if the firm has adequate resources, including staff, materials, and equipment.
• Development, execution, and progress are all reported to management.
• Working with development teams and departments, as well as taking user feedback into account.
• Managing support teams and monitoring performance indicators are two of my responsibilities.
• Assuring timely and cost-effective delivery of products and services.
• Managing software and hardware updates and installs.
• Keeping the computer network infrastructure up to date and secure.

Are you looking for a UI/UX Designer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.

At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.

Requirements

• At least two years of experience as a UX/UI designer
• Possess advanced knowledge of Sketch and are proficient in Adobe Suite
• Passionate about the work you do and are open to feedback
• Adept at multitasking between tasks and work in a dynamic environment
• Driven by data- comfortable to analyze data and usage patterns to generate insights on how to best improve the user experience 
• Have an incredible work ethic

• Actively engage with internal business teams to understand their challenges and deliver robust, data-driven solutions.
• Work alongside global counterparts to solve data-intensive problems using standard analytical frameworks and tools.
• Be encouraged and expected to innovate and be creative in your data analysis, problem-solving, and presentation of solutions.
• Network and collaborate with a broad range of internal business units to define and deliver joint solutions.
• Work alongside customers to leverage cutting-edge technology (machine learning, streaming analytics, and ‘real’ big data) to creatively solve problems and disrupt existing business models.

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, including customers.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on analytics.
• 5+ Years professional experience in a data scientist/analyst role or similar.
• Proficiency in your statistics/analytics/visualization tool of choice, but preferably in the Microsoft Azure Suite, including Azure ML Studio and PowerBI as well as R, Python, SQL.

• Excellent communication, organizational transformation, and leadership skills
• Demonstrated excellence in Data Science, Business Analytics and Engineering

Key Responsibilities

• There are two main responsibilities of the role:
  • to increase the overall top line by increasing the application rate(optimizing the funnel) 
  • ensuring more users are retained post the first consumption cycle. 
• Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
• Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
• Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers. 
• Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
• Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes