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Desktop Support Engineer
Job Location - Kharadi, Pune
(Work from Office Only)
We are looking to hire a skilled desktop support engineer to assist our clients with computer
hardware and software issues. You will be required to work on-site and software upgrades,
systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of
home and office systems, good problem-solving skills, and high-level interpersonal skills. A
top-class desktop support engineer provides fast and effective support for clients
experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Configure and maintain routers, switches, firewalls, and other network devices
• Implement network solutions to support business needs and growth.
• Stay up-to-date with the latest trends and best practices in network and cloud technologies.
• Monitor network and cloud performance and identify and resolve issues promptly..
• Document network and cloud configurations, processes, and procedures.
Desktop Support Engineer Requirements:
• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.
• Knowledge of popular operating systems, software applications, and remote connection
systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Able to effectively prioritize tasks in a high-pressure environment.
• Ability to present ideas in user-friendly language.
• Ability to solve complex hardware and software issues.
GemsCap Global Analyst Pvt. Ltd.
14th Floor B Wing ITPP- International Tech Park, Kharadi, Pune - 411014, INDIA.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills, problem solving skills & good analytical skills.
• Good written and verbal communication skills.
About Company
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, scheduling & labor management, and time & attendance purpose-built for the hospitality market and another dynamic scheduling environment.
Responsibilities
• Monthly book reviews and analysis of accounting books for India and Overseas entities - UK, US, Singapore & China.
• In charge of inter-company transactions and reconciliation.
• Perform monthly, quarterly and year-end closing, and preparation of financial statements – standalone and consolidated.
• Assist in developing/maintaining monthly reports of revenues and expenditures.
• Coordinate with foreign entities’ accountants, consultants and auditors for timely financial reporting and filing.
• Convening of Statutory audits for all the regions – India, UK, US, Singapore and China.
• Review and interpret financial reporting requirements, rules and regulations.
• Statutory compliance management like direct taxes, indirect taxes as well as payroll taxes for various geographies.
• Helps with different accounting fields, including accounts receivable, accounts payable, fixed assets, journal entry review, etc.
Requirements
• Chartered Accountant with 4 to 7 years of relevant years of experience.
• Proficiency in Microsoft Office Suite (MS Excel & MS Word).
• Effective oral and written communication skills. Strong command over written and spoken English.
• Strong hands-on experience in General ledger transactions, preparation of financial statements and MIS reporting.
• Experience in convening statutory audits.
• Experience in Transfer Pricing will be a value add
About the Company:
Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Why Gruve:
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Position Summary:
As Architect, you will be responsible for designing, implementing, and managing SailPoint IdentityNow (IIQ) solutions to ensure effective identity governance and access management across our enterprise. You will work closely with stakeholders to understand their requirements, develop solutions that align with business objectives, and oversee the deployment and integration of SailPoint technologies.
Key Responsibilities:
Architect and Design Solutions:
= Design and architect SailPoint IIQ solutions that meet business needs and align with IT strategy.
= Develop detailed technical designs, including integration points, workflows, and data models.
Implementation and Integration:
= Lead the implementation and configuration of SailPoint IIQ, including connectors, identity governance, and compliance features.
= Integrate SailPoint with various systems, applications, and directories (e.g., Active Directory, LDAP, databases).
Project Management
= Manage project timelines, resources, and deliverables to ensure successful deployment of SailPoint IIQ solutions.
= Coordinate with cross-functional teams to address project requirements, risks, and issues.
Customization and Development:
= Customize SailPoint IIQ functionalities, including developing custom connectors, workflows, and rules.
= Develop and maintain documentation related to architecture, configurations, and customizations.
Support and Troubleshooting:
= Provide ongoing support for SailPoint IIQ implementations, including troubleshooting and resolving technical issues.
= Conduct regular reviews and performance tuning to optimize the SailPoint environment.
Compliance and Best Practices:
= Ensure SailPoint IIQ implementations adhere to industry best practices, security policies, and regulatory requirements.
= Stay current with SailPoint updates and advancements, and recommend improvements and enhancements.
Collaboration and Training:
= Collaborate with business and IT stakeholders to understand requirements and translate them into technical solutions.
= Provide training and support to end-users and internal teams on SailPoint IIQ functionalities and best practices.
Education and Experience:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Minimum of 5 years of experience with identity and access management (IAM) solutions, with a strong focus on SailPoint IIQ.
- Proven experience in designing and implementing SailPoint IIQ solutions in complex environments.
Technical Skills:
- Expertise in SailPoint IIQ architecture, configuration, and customization.
- Strong knowledge of identity governance, compliance, and role-based access control (RBAC).
- Experience with integration of SailPoint with various systems and applications.
- Proficiency in Java, XML, SQL, and other relevant technologies.
Certification Preferred:
1 SailPoint IIQ Certification (e.g., SailPoint Certified Implementation Engineer).
2 Other relevant IAM or security certifications (e.g., CISSP, CISM).
Job Summary:
We are looking for a highly skilled and experienced Java Backend Developer with 4.5+ years of hands-on experience in backend development, system design, and API integration. You’ll play a key role in designing and building high-performance backend systems that are scalable, secure, and reliable. As a core member of the engineering team, you’ll collaborate closely with product owners, architects, and other developers to deliver quality solutions.
Responsibilities:
- Design and develop backend components, REST APIs, and microservices using Java and Spring Boot.
- Contribute to the architectural decisions and system design discussions.
- Write clean, efficient, and testable code following best practices.
- Optimize application performance, scalability, and reliability.
- Integrate third-party APIs and work with external systems.
- Participate in code reviews, mentor junior developers, and support the team’s technical growth.
- Work closely with DevOps to support CI/CD pipelines and deployments.
- Troubleshoot and resolve complex issues in production and non-production environments.
- Keep up with industry trends and advocate for best practices in backend development.
Required Skills:
- 4.5+ years of hands-on experience in backend development with Java (Java 8 or above).
- Strong expertise in Spring Framework (Spring Boot, Spring MVC, Spring Data).
- Experience designing and consuming RESTful APIs and working with microservices architecture.
- Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
- Proficient with version control systems like Git and tools like Maven or Gradle.
- Familiarity with Docker, containerization, and cloud platforms (AWS/GCP/Azure).
- Experience with unit testing and integration testing (JUnit, Mockito, etc.).
- Good knowledge of software design principles, data structures, and algorithms.
- Excellent problem-solving skills and attention to detail.
Job Purpose and Impact:
The Enterprise Resource Planning (ERP) Engineering Supervisor will lead a small engineering team across technology and business capabilities to build and enhance modern business applications for ERP systems in the company. In this role, you will guide team in product development, architecture and technology adherence to ensure delivered solutions are secure and scalable. You will also lead team development and cross team relationships and delivery to advance the company's engineering delivery.
Key Accountabilities:
- Lead a team of engineering professionals that design, develop, deploy and enhance the new and existing software solutions.
- Provide direction to the team to build highly scalable and resilient software products and platforms to support business needs.
- Provide input and guidance to the delivery team across technology and business capabilities to accomplish team deliverables.
- Provide support to software engineers dedicated to products in other portfolios within ERP teams.
- Partner with the engineering community to coach engineers, share relevant technical approaches, identify new trends, modern skills and present code methodologies.
Qualifications:
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a related field or equivalent experience
- Minimum of four years of related work experience
PREFERRED QUALIFICATIONS:
- Confirmed hands on technical experience with technologies including cloud, software development and continuous integration and continuous delivery
- 2 years of supervisory experience
- Experience leading engineers in the area of ERP basis, Code Development (ABAP, HTML 5, Python, Java, etc..), or Design Thinking.
- Continually assessing the needs of sellers, market trends, competitive opportunities and threats in defining and evolving the product strategy for upcoming sellers.
- Defining both long term strategy and short term plans to achieve the product vision and deliver business results.
- Conceptualizing and building a rapidly scalable payment and lending platform.
- Understanding and planning based on the market and competitive landscape benchmarks.
- Conceptualizing products by utilizing India Stack – Aadhaar, DigiLocker, UPI etc.
- Having a strong understanding of customer segment and profile. Identifying and filling product gaps and generating ideas that grow market share, improve customer experience and drive growth.
- Driving product innovation to improve self-service capabilities for sellers to achieve and grow online sales.
- Driving innovations to all elements of the seller experience to improve their business results post-implementation.
- Build the product strategy to achieve business objectives.
- Creating a roadmap for the entire product lifecycle management, from ideation to launch and beyond.
- Being responsible for creating the business requirement documents to ensure appropriate coordination between product and engineering teams.
- Collaborating with the engineering team for the implementation of the product requirements.
- Building the appropriate UI/ UX for each product and their subsequent enhancement along with the Marketing, Inside Sales and Customer Experience teams.
- Working closely with the data science team to ensure appropriate data-related interventions and to ensure a better customer experience.
- Building the GTM plan for each product being rolled out to the users with the Marketing, Inside Sales and Customer Experience teams.
- Being responsible for overall P&L of the products being rolled out for both Store and EPS.
- Understanding the market and build business cases for new product opportunities.
- Working closely with the cross-functional team to execute the business goals and end-user needs.
What you need to have:
- Business Acumen:
- Exposure to managing product lifecycle right from ideation to launch.
- Understanding of how to track the market, competition, emerging trends etc.
- In-depth understanding of technology and tools like CRM etc.
- User-centric, UI/ UX led approach.
- Analytical - Hands-on expertise in statistics, SQL and modelling in Excel.
- Team Management:
- Experience in building and scaling the product team.
- Experience in leading a team of Business Analysts and/or Product Managers.
- Ability to align teams to ensure collaboration and growth.
- Ability to inspire the team about the product stack the company is building.
- Start-up mindset:
- Encourages engagement, feedback sharing, transparency and inspires developers to produce their best work.
- Comfort with being the hustler to get things done.
- Ability to work in a fast-paced, anti-bureaucratic, albeit highly chaotic environment.
- Qualification:
- MBA/PGDM from Tier 1 B – School
- Experience of working in hyper-growth start-up
- Between 10-15 years of experience in Product development/ management role, out of which at least 2 years as a Product Head.
- Market place and /or Payments expert with strong domain knowledge.
- Prior background in building tech products at scale.
- Proven ability to drive business metrics using technology and product.
- Passion for creating seamless and engaging user experiences.
- Curious about metrics, execution processes, macro trends.
Job Title : Business Development Manager
About Storytech:
We're a digital product agency in Hyderabad that designs and develops extraordinary experiences for mobile and other platforms. We work with exceptional entrepreneurs and brands. We don't just build apps. We create the kind of apps that people use, every day. We have the experience and the knowledge required to get there.
(https://www.storytech.in">https://www.storytech.in)
Description:
We are looking for a skilled Business Development Manager to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
- Satisfy technical needs during sales cycle
- Solicit feedback on products and services.
Requirements:
- Experience in sales, marketing or related field.
- Strong communication skills and presentation skills.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
- Proficient in Telugu, English (Telugu mandatory).
- Willingness to Travel.
And if you're excited about:
- Being a part of a company doing something really amazing & redefining stuff.
- Learning & growing far beyond your current horizon
- Competitive compensation with the usual benefits
- A place full of like-minded folks
- A start-up culture that you'd cherish forever in your work life
- Strong understanding and hold on working with CodeIgnitor,Core PHP.
- Excellent at Coding, database design and analytical approach.
- Strong web application documentation and testing experience.
- Good written and verbal communication skills.
- Ability to understand the requirements.











